Curry Toyota - Cortlandt - Service Center
Cortlandt Manor, NY
337 Reviews of Curry Toyota - Cortlandt - Service Center
Dealership was clean, service was quick and friendly staff. Car was returned with necessary fluids topped up. staff. Car was returned with necessary fluids topped up. More
I am just frustrated with Curry. I had a horrible time purchasing the vehicle- worst customer service I have yet experienced. There were so many delays to getting my trade-in finaliz I had a horrible time purchasing the vehicle- worst customer service I have yet experienced. There were so many delays to getting my trade-in finalized, and I was without a vehicle throughout. I have owned the vehicle for many years now, but the van started having an issue 2 years ago. For the longest time no one accepted that the problem even existed. I finally got the manager to drive with me and it took about 15 minutes for him to experience it too. They did one thing to try to resolve the issue- which didn't fix the problem. I keep bringing the vehicle back and they AGAIN say they can't reproduce it... so I just get sent home to repeat the process in another week or so! They say they can't fix something they can't reproduce- even though it is the SAME thing that WAS reproduced with the manager!! There is also an obvious issue with sexism that is getting in the way of their service- especially from the person I keep having to deal with. I have requested many times to be able to work with someone else- but then keep getting put back with him! I guess they are satisfied with NOT fixing the issue- I am just a woman after all (insert sarcastic eye roll)! You would expect better from a dealership in this day and age, just not this one I guess! More
This place is well organized. I was fifteen minutes late on my last service appointment on December 8 but they squeezed me in. I recommend making your service appointment at lea I was fifteen minutes late on my last service appointment on December 8 but they squeezed me in. I recommend making your service appointment at least 5-7 days in advance. More
Excellent job, quick service ,and knowledgeable employees. Carlos is also patient and and friendly. He answers any questions I may have. employees. Carlos is also patient and and friendly. He answers any questions I may have. More
Chris at Curry Toyota is the best! I never have to wait, my car is always ready when promised. Very professional and courtesy. I never have to wait, my car is always ready when promised. Very professional and courtesy. More
I recently visited the service center for a routine tire rotation, oil change, and a review of a coolant leak. To my dismay, I was presented with a bill totaling $600, which included charges for brake pads rotation, oil change, and a review of a coolant leak. To my dismay, I was presented with a bill totaling $600, which included charges for brake pads and rotors that were unnecessary. Despite raising my concerns with the management, they proved to be unhelpful and failed to provide a satisfactory explanation. I am deeply disappointed by their lack of accountability. I will continue to dispute these charges until a thorough investigation is conducted and the matter is appropriately resolved. This experience has left me dissatisfied and questioning the integrity of their services. More
Very clean garage. Rick Cook and Rob M are the very best, The schedule service app could be improved to work better with an iPad. Rick Cook and Rob M are the very best, The schedule service app could be improved to work better with an iPad. More
On time with appointment answered all questions overall good service will most definitely return person helping me was Rick cook good service will most definitely return person helping me was Rick cook More
Review of the Curry Toyota Service group. Exceptional service in terms of quality of work performed, support of Service Advisors, and reasonable cost (value for money - not the cheapest, but Exceptional service in terms of quality of work performed, support of Service Advisors, and reasonable cost (value for money - not the cheapest, but the best value). We've been using this group for many years and plan to continue. Keep up the great work, friends! More