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Curtiss Ryan Honda - Service Center

Shelton, CT

5.0
234 Reviews

234 Reviews of Curtiss Ryan Honda - Service Center

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September 19, 2014

Curtis Ryan deserves my highest rating I artras@att.net. Art Raslavsky. I will always have my Hona Civic serviced by the staff at CR. John Cinte, Luis Tefves and John Haulk and all th More

by Artras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 23, 2014 -

Curtiss Ryan Honda responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to achieve this with you. Do not hesitate to let us know if you have any further questions or needs regarding your vehicle. Best regards, Linda Biron, lbiron@curtissryan.com.

April 26, 2014

Consumers beware,very poor body work,not performed by dealer Dealership never repaired vehicle to before accident condition, Frank is body work go between person, since dealership does not perform body work, the More

by Juaninamillion
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank (in charge of body work)
Apr 28, 2014 -

Curtiss Ryan Honda responded

I'm sorry to read about your negative experience during your last visit with us. This is not how we do business at Curtiss Ryan Honda and the service that you received was unacceptable. If you'd like, please contact me at your earliest convenience so I can further understand what happened and see if we can make this up to you. I look forward to hearing from you and delivering the customer service that you deserve. Sincerely, Linda Biron, lbiron@curtissryan.com.

November 20, 2012

My review is specifically for a service experience. I do not understand why Curtiss Ryan refuses to provide a couresy loaner car or shuttle service on a vehicle safety recall. It is too bad because I enjoye More

by mickey1612
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service appointment associate
October 16, 2011

was told that clutch on fit would be covered at 32 thousand miles. But ende up spending more than 12 hundred for repairs. Told it was wear. My Hundai Accent had 250 thousand miles before clutch st More

by budzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
servic manager
April 05, 2011

I've been dealing with Curtiss Ryan Honda for almost 10 years. I purchased my first Honda there and regularly went back for service. About 15 months ago, I purchased another Honda from a different Honda de More

by MPendagast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marguerite most recently (on the phone) - she is great.
March 06, 2011

Took my car to this dealer for oil change a few times , then i had rotor work done. I had some vibration issues in my car and he didn't want to even look at it. Everybody was very rude to me. Its like they More

by skiran5973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
front desk employees
March 03, 2011

THIS DEALERSHIP IS VERY UNPROFESSIONAL!!!!! THEY MAKE YOU WAIT AND STAND THERE LIKE YOU HAVE EGG ON YOUR FACE WHILE I WAS ONLY THERE FOR AN OIL CHANGE THE GIRL THAT DOES THE OIL CHANGE WRITE UPS IS A FRIGGEN More

by mike666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Hauck, Mark Orcutt, Patti (girl that does oil changes)
July 21, 2010

We have purchased over 10 Hondas from this dealership. They have been new, leased, and used. They have never given us any problems about anything and have even bent over backwards to see if they can get u More

by Shoenthal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Frank, Marty, Kim
July 12, 2010

I would recommend with reservations. The quality of my service was good and the actual scheduling of the appointment was quick and easy. Their prices are in line with what I believe other dealers are for More

by tonypct
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
June 12, 2010

I TOOK MY CAR TO CURTIS RYAN FOR A PARTIAL PAINT JOB AND SOME BODY WORK. I RECEIVED TERRIBLE CUSTOMER SERVICE AND THE BODY SHOP REALLY MESSED UP! MY CAR CAME BACK WITH A DENT IN THE TRUNK AND DEEP SCRATCH More

by katiecat1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
FRANK HEAD OF BODY SHOP & OVERALL SERVICE MANAGER
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