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Curtiss Ryan Honda - Service Center

Shelton, CT

4.9
164 Lifetime Reviews Review Dealership

164 Reviews of Curtiss Ryan Honda - Service Center

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March 05, 2021

"Can’t say enough about the wonderful customer service I..."

- Liz C.

Can’t say enough about the wonderful customer service I received from Sebastian Fonseca. This was my 3rd visit to the service department and he went above and beyond as usual.

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Recommend Dealer
Yes
Employees Worked With
Sebastian Fonseca
February 16, 2021

"I am very happy with the friendly service! Paul was very..."

- KAM

I am very happy with the friendly service! Paul was very helpful and genuinely concerned that was car was safe and properly maintained. The loner car was much appreciated!

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Recommend Dealer
Yes
Employees Worked With
Paul
Feb 17, 2021 -

Curtiss Ryan Honda responded

Thank you for the 5-star review! We are so glad you enjoyed working with Paul!

February 12, 2021

"Curtiss Ryan Honda has been my dealership for over 30..."

- charzweb54

Curtiss Ryan Honda has been my dealership for over 30 years; wouldn't go anywhere else. Paul Viveiros was my advisor and was fantastic; knowledgeable, concise and courteous throughout the entire service. Always a good experience getting service at Curtiss Ryan Honda.

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Recommend Dealer
Yes
Employees Worked With
Feb 15, 2021 -

Curtiss Ryan Honda responded

Thank you for the excellent review! We truly appreciate your loyalty and your kind words!

January 23, 2021

"Excellent is an understatement. I was a long time CR..."

- JM28

Excellent is an understatement. I was a long time CR customer, who took a six year hiatus, to drive another brand of vehicle. Returning to CR was the best vehicle-related decision I have made in six years! I was treated as if I had never left. Jim Cossette is the consummate professional, who was able to answer all of my questions, and exceed the level of service I was looking for. If you are looking for a Honda, this is the place for you. -JM, Trumbull CT

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Recommend Dealer
Yes
Employees Worked With
Jan 25, 2021 -

Curtiss Ryan Honda responded

Thank you for the 5-star review! We truly appreciate your feedback, your business and your loyalty!

January 19, 2021

"Quick, courteous service starting from the service writer..."

- Myhonda2918

Quick, courteous service starting from the service writer all the way through to the cashier. Clean, comfortable, safe waiting area for this drive in oil change service for my CR-V.

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Recommend Dealer
Yes
Employees Worked With
Paul V.
Jan 20, 2021 -

Curtiss Ryan Honda responded

Thank you for the 5-star feedback! We appreciate your business and your kind words!

January 11, 2021

"Brought my 2020 Accord in for a minor issue- I was in and..."

- tsaldamarco

Brought my 2020 Accord in for a minor issue- I was in and out in 40 minutes. The staff was professional and the Service Manager met with me and explained what was done. I've always had great experiences with both Sales and Service at Curtiss Ryan and would highly recommend them to anyone. Thanks!!

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Recommend Dealer
Yes
Employees Worked With
Jan 20, 2021 -

Curtiss Ryan Honda responded

Thank you for the excellent review!

December 05, 2020

"Very professional service! Thank You!This is my 8th..."

- shipovalnikov

Very professional service! Thank You! This is my 8th lease with Curtis Ryan Honda! Minor flaws were quickly fixed on timely manner. Cole was very well updated on the product. Kudos!

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Recommend Dealer
Yes
Employees Worked With
Dec 07, 2020 -

Curtiss Ryan Honda responded

Thank you for the great review! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

October 23, 2020

"Thank You to Kaitlyn NolanI would like to take this..."

- Buyer19

Thank You to Kaitlyn Nolan I would like to take this opportunity to thank Kaitlyn Nolan for her years of consistent, thoughtful, accurate and insightful support for my Honda cars (both purchased at Curtiss-Ryan Honda). Kaitlyn embodies the best of the “family-owned business” ethic. She helped me keep my 2006 Honda Accord going for a long time by advising me of needed services ,current sales/coupons, and reasonable solutions to minor problems. When I needed a “new” pre-owned car, it was Kaitlyn who referred me to a wonderful salesperson at Curtiss-Ryan, who guided me to my present already-well-loved Honda Civic. Through this challenging “time of the pandemic”, Kaitlyn has reassured me with regard to safety procedures at Curtiss-Ryan, and explained them carefully. Naturally, it has been Kaitlyn guiding me to make sure that I keep up with the correct service dates, appropriate check-ups, and required maintenance on my Civic! She makes sure that my very minor concerns are checked on when I come in for my oil changes. In addition, I have had to call on several occasions to ask simple questions about my Civic. When Kaitlyn is available, she answers immediately and always has good advice to give. If she is busy with other customers, she returns my calls on the very same day! Kudos to Curtiss-Ryan for choosing such a qualified service representative to help customers maintain and enjoy their cars for as long as possible. When I call for an appointment, I always ask for Kaitlyn, with confidence and trust in her competence!

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Recommend Dealer
Yes
Employees Worked With
Kaitlyn Nolan
Oct 23, 2020 -

Curtiss Ryan Honda responded

Thank you for the wonderful review! We love hearing about our customers' positive experiences! We will pass along your kind words to our staff, and we hope to see you again!

October 22, 2020

"Sebastian Fonseca, III was ABSOLUTELY OUTSTANDING in his..."

- David Raslavsky

Sebastian Fonseca, III was ABSOLUTELY OUTSTANDING in his level of Service in every detail of my experience today! He also explained THOROUGHLY all work done!

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Recommend Dealer
Yes
Employees Worked With
Sebastian Fonseca
Oct 23, 2020 -

Curtiss Ryan Honda responded

Thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

October 22, 2020

"I have Bought several cars from Curtiss Ryan Honda I..."

- Vtarducci

I have Bought several cars from Curtiss Ryan Honda I recently bought my CRV in for service and was immediately helpful by Paul Paul was very helpful and knowledgeable the service department was able to pinpoint the problem right away and they were able to fix it in a timely manner it put mY Mind at ease that Curtis Ryan was taking appropriate measures with their employees and their customers amid this pandemic I was highly where I would highly recommend Curtis Ryan for service and sales

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul In-service
Oct 23, 2020 -

Curtiss Ryan Honda responded

Thank you for the great review! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

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