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Curtiss Ryan Honda - Service Center

Shelton, CT

4.8
279 Reviews

279 Reviews of Curtiss Ryan Honda - Service Center

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February 09, 2018

Best service department I love The service department at Curtiss Ryan. The staff is professional and they listen to me. Even when I say I hear a noise that only happens perio More

by Albsure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service stafff
February 09, 2018

Great job Curtiss Ryan I come from Westport to buy my card and have them serviced. I don’t have a printer and the manager Linda will always have my coupons printed and waiti More

by Curtiss Ryan customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
February 08, 2018

Fast and friendly service! Everyone I dealt with at the dealership was friendly, helpful and efficient. The waiting room had a great selection of snacks, and a play room where More

by fweebman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
February 08, 2018

Great experienxe I had a great experience with the service department at Curtiss Ryan Honda. Everyone was friendly and willing to help. It was a positive experience ov More

by Cargirl123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
February 08, 2018

easy to deal with! Went in to have my car serviced and oil changed, staff is very knowledgeable and friendly and my car was serviced in a very timely manner. I would rec More

by i <3 my honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
February 08, 2018

Best Service Department I drive from Fairfield to get my 2006 Accord serviced at Curtiss Ryan Honda. The staff is professional and thorough. I highly recommend Curtiss Ryan f More

by Hondaowner129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisors
April 30, 2017

very unhappy I bought my granddaughter a "certified" used Honda, 2013 about four or five months ago. A few days after taking possession of the vehicle she had pro More

by gram7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember the name of her sales person
May 05, 2017 -

Curtiss Ryan Honda responded

Hi Gram, Thank you for taking the time to leave a review. We at Curtiss Ryan Honda are certainly sorry to hear about you and your granddaughter's unsatisfactory experience. We do strive to process paperwork quickly and efficiently, yet we apologize for any inconvenience this process may have resulted in. Regarding the car being serviced, we welcome you to bring the car in for additional service. We will do everything in our power to provide quality, lasting automotive service to keep everyone driving in a car serviced by Curtiss Ryan Honda safe. We will certainly accommodate any issues you need resolving, and we will strive to provide quality service. Moreover, we would love the opportunity to do right in your eyes, for a chance to change your perspective on us and the quality of our work. Thanks again for your comment and we look forward to accommodating any unresolved issues you may have. Curtiss Ryan Honda

December 12, 2016

Great customer service John Hauck personally made sure our car was repaired as it should be. He addressed our complaints and was very professional in solving our issues! More

by T&KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hauck
August 31, 2016

Service Center DIsappointing I recently went in for an express oil change and was there for close to two hours. Noticed the last few visits there were not as good as you used to b More

by Hondaowner10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Oct 11, 2016 -

Curtiss Ryan Honda responded

Hi Hondaowner10, We apologize on behalf of the service we provided you that day, we do not intend for our customers to wait such a lengthy time. We ensure that we are always on your side, and are more than happy to provide the best possible service to you next time at Curtiss Ryan Honda.

August 02, 2016

Safety recall, car to be out of service for weeks, no loaner 7/29/16 Called Service to make appointment for a safety recall. Nice young lady spoke to me, sorry I don't remember her name. She told me Dan would c More

by curtd
Customer Service
Recommend Dealer
No
Employees Worked With
Dan