Cypress Coast Ford Lincoln

My battery died and would not hold a charge. I made an appointment online (very easy process) and dropped the car off. Roger Nichols got me in and out quickly and called me when it was ready. Wh I made an appointment online (very easy process) and dropped the car off. Roger Nichols got me in and out quickly and called me when it was ready. When I picked up the car, Roger told me it was covered by the warranty and I was shocked and delighted. Very good service experience. More

I've had good experiences with the service department for my Ford F150 and Ford C-max, both in courtesy and efficiency. my Ford F150 and Ford C-max, both in courtesy and efficiency. More

The service counter person and the shuttle driver were fantastic. Both went the extra mile to give me good outstanding service. fantastic. Both went the extra mile to give me good outstanding service. More

I got the Works done on my Explorer. It was easy to make an appointment, and simple to check in and pick up my car. The work done was thorough. It was easy to make an appointment, and simple to check in and pick up my car. The work done was thorough. More

The staff are professional and friendly. I can rely on Cypress Coast for all services. I can rely on Cypress Coast for all services. More

I appreciate the high level of service I received. Manny (Manuel Cuen) was great! Professional customer service. Manny (Manuel Cuen) was great! Professional customer service. More

My service advisor was Manuel(Manny). He had my best interest in mind. He shared with me the problem at hand while advising about a potential future problem to watch for. I appreciate th He had my best interest in mind. He shared with me the problem at hand while advising about a potential future problem to watch for. I appreciate that genuine interest in his customers. Thanks Manny, Mark Hopkins More

Excellent customer service, friendly and professional. Finished 30 minutes sooner than originally planned. Comfortable waiting area. Finished 30 minutes sooner than originally planned. Comfortable waiting area. More

6,000 mile service performed as scheduled and in a timely manner. The service team was friendly and professional. Cost of service is reasonable and as expected. The customer waiting area is great with work manner. The service team was friendly and professional. Cost of service is reasonable and as expected. The customer waiting area is great with work stations, good wifi and areas just to relax. More

Roger and team worked hard to get a difficult repair done for me. Thanks to him and the Parts department for their extra effort. for me. Thanks to him and the Parts department for their extra effort. More