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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,203 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,203 reviews

June 20, 2018

No stress or pressure Dealership experience was warm and welcoming. Pleasant environment. Sale-person was very knowledgeable and informative. The negotiations went smoothly More

by AFTRDRK2K5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vlada Grigoryeva, Juan Ospina
Jun 21, 2018 -

DARCARS Lexus of Englewood responded

Thank you for sharing your experience with us! Congratulations on your purchase. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We hope you will continue to use our dealership for your parts and service needs. Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 20, 2018

Very good They are very nice and kind They are friendly too Next time I will go there againi I will recommend my friends and my family More

by HL41924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

DARCARS Lexus of Englewood responded

We appreciate the kind words. Thanks for taking a few moments to share your experience! We look forward to seeing you again in the future! Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 19, 2018

One of the best They make you feel special, they always fix your car on time and make sure it is 100% before it leaves there. I enjoy the coffee and the bagels. A v More

by AFEIGENSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only service people
Jun 19, 2018 -

DARCARS Lexus of Englewood responded

Thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Lexus of Englewood. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 19, 2018

Exceptional!! The service department is exceptional the service advisors ( and I’ve met with a few) are helpful and knowledgeable. The department is clean and comfo More

by JCRUZER60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service department as a whole!!
Jun 19, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the positive review! We're glad you had a pleasant experience with our service department and appreciate you spreading the word. We always pride ourselves in having happy customers. Thank you again for your business! All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 19, 2018

Oil change Professionalism and friendliness is what I got. I was treated as a very important person, and they let me know exactly what was going on, thank you fo More

by INOA.LUIS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve tedesco
Jun 21, 2018 -

DARCARS Lexus of Englewood responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Lexus of Englewood for your vehicle needs. Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 19, 2018

New To Us Was searching for a CPO RX350 in Northern Nj. Found the right color at Lexus of Englewood and Cris A was helpful every step of the way More

by MAA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Avagnano
Jun 19, 2018 -

DARCARS Lexus of Englewood responded

Thanks for your outstanding review and congratulations on your purchase! I’m very happy to hear that Cris was of such help to you. We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 18, 2018

Amazing experience with Ryan He show's customer loyalty and gave me the best offer that he could. Both my mother and I have been here and he has been courteous to us every time we More

by poh704
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for sharing your experience with our dealership and especially with Ryan! We look forward to working with you again down the road. All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 17, 2018

Best car buying experience ever Incredible experience, comfortable, and felt like I could trust who was working with me. Drove off with a new car and satisfaction. I had no worries o More

by Dononeil1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Avagnano
Jun 19, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your kind words. We’re glad we could be of service to you and aid in making your vehicle purchase a pleasant experience. Enjoy your new car!! All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 16, 2018

Thank you for helping me to buy my new car I am more than happy with the help provided by Vlada and Juan thank you again More

by Cesar23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vlada Grigoryeva, Juan Ospina
Jun 19, 2018 -

DARCARS Lexus of Englewood responded

You're very welcome, Cesar. We are always happy to help and I’m sure you will enjoy your new car. I will definitely share your comments with Vlada and Juan, and we look forward to working with you again down the road. All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 15, 2018

regarding ES350 purchase bought ES350 from Kay , everything was smooth and easy. he was very honest and polite thank you and see you soon for my next ride More

by HOONILKIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Yoon
Jun 19, 2018 -

DARCARS Lexus of Englewood responded

Thank you and congratulations on your ES350! I am so very pleased that Kay could make your visit easy and hassle free, and we believe that's how every car buying experience should be. All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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