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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,206 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,206 reviews

June 17, 2018

Best car buying experience ever Incredible experience, comfortable, and felt like I could trust who was working with me. Drove off with a new car and satisfaction. I had no worries o More

by Dononeil1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Avagnano
Jun 19, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your kind words. We’re glad we could be of service to you and aid in making your vehicle purchase a pleasant experience. Enjoy your new car!! All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 16, 2018

Thank you for helping me to buy my new car I am more than happy with the help provided by Vlada and Juan thank you again More

by Cesar23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vlada Grigoryeva, Juan Ospina
Jun 19, 2018 -

DARCARS Lexus of Englewood responded

You're very welcome, Cesar. We are always happy to help and I’m sure you will enjoy your new car. I will definitely share your comments with Vlada and Juan, and we look forward to working with you again down the road. All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 15, 2018

regarding ES350 purchase bought ES350 from Kay , everything was smooth and easy. he was very honest and polite thank you and see you soon for my next ride More

by HOONILKIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Yoon
Jun 19, 2018 -

DARCARS Lexus of Englewood responded

Thank you and congratulations on your ES350! I am so very pleased that Kay could make your visit easy and hassle free, and we believe that's how every car buying experience should be. All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 14, 2018

Great customer service! Chris Kim made my experience at Englewood unforgettable. He is a salesman that understands and knows how to solve any issues that arises in order to c More

by GVILLESASS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kim
Jun 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you for sharing your feedback. Chris is a fantastic employee and we’re thankful for everything he brings to our team. Congratulations on your purchase and we look forward to serving you again! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 14, 2018

Very customer focused and expert service. Great, quality service done with short notice and quickly. I called in the morning, got a loaner and was done by 5 PM. Well done! More

by SUSAN.KAMMERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan in service
Jun 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your review, Susan! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 14, 2018

Awesome! The service dept at this dealership is amazing! From the moment you drive in until the moment you drive out you are treated like their "guest". Waiti More

by BSCHMIDT21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Jun 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 14, 2018

Best Consultan A few days ago we found the dealer without much expectation. But she(Eunice Oh) was so friendly and a sales consultant who thought of our guests above More

by Used car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kumsung Stella Oh
Jun 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you for recognizing your experience at our store. It is great to know that Kumsung was able to provide you and your husband with a pleasant time purchasing your car. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 14, 2018

Best Service Center and Experience I Have Had I want to thank you all employees in Lexus of Englewood service center. Dan is such a professional and made sure all the issues with my car has been t More

by IHKARAMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Jun 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with Dan and the rest of the team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 14, 2018

Best service always Everyone here is great especially Peter Faltraco. Thanks Peter for always making this a great experience. Very comfortable while waiting for my car. O More

by andreak2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Jun 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this great review and also for your loyalty. I’m so glad that Peter always takes such great care of you and your car! If you ever need additional help, please let us know! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 13, 2018

Jawed shah I came in the dealership I wanted my car rayan yoon came and help and 1 hour later I bought my car and Eric came over and help me out More

by 23Soccer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

DARCARS Lexus of Englewood responded

Thanks for your outstanding review and congratulations on your purchase! I’m very happy to hear that Ryan and Eric were of such help to you. We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let me know if there's anything else we can do for you. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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