DARCARS Lexus of Englewood

Professional, helpful and honest. The most important aspect to me was the honesty and professional approach Carlos demonstrated. His knowledge of the product made the leasing experien The most important aspect to me was the honesty and professional approach Carlos demonstrated. His knowledge of the product made the leasing experience one of the most pleasant I have ever experienced. He was able to not only handle the Lexus lease but the trade of my BMW. When I returned with my wife, he was more than happy to review everything we had previously discussed and alleviate any and all concerns we might have had. This happens to be the second vehicle Carlos has sold to me and I am confident I would have no hesitation in securing his services in the future. More

Service This is my THIRD Lexus purchase at Englewood. ALWAYS have issues with my purchase! Can overlook. Hey, they are out to make money!! Chris V always c This is my THIRD Lexus purchase at Englewood. ALWAYS have issues with my purchase! Can overlook. Hey, they are out to make money!! Chris V always comes thru with my complaints! He's the reason I always return. Took car in for service. It was damaged and I didn't notice it until later that day. Called service department, sent emails with pictures of damage and ZERO was done. In fact, no response at all! All they had to do was admit the damage and the fix the minor issue. I am not opposed to mistakes and correction. So disappointed. NOTHING was done or acknowledged and I've been a repeat customer of theirs for over 5 years! More

excelente experiencia con el sales consultant y fue muy divertido y rápido trabajar con Jesus. recomiendo a todo el interesado en un lexus ir a ver a Jesus y le experiencia con el sales consultant y fue muy divertido y rápido trabajar con Jesus. recomiendo a todo el interesado en un lexus ir a ver a Jesus y les aseguro no se arrepentirán. More

GREAT EXPERIENCE! Overall, leasing my cat from Lenxus of Englewood was the best car buying experience however had.... Carlos was professional, efficient, and all around Overall, leasing my cat from Lenxus of Englewood was the best car buying experience however had.... Carlos was professional, efficient, and all around GREAT to deal with... It was a seamless, personalized deal from beginning to end... I couldn't be happier... More

Pleasant experience I had an amazing first experience with the Lexus of Engkewood, NJ. Everyone was very helpful, friendly and courteous. I had the pleasure of having Jes I had an amazing first experience with the Lexus of Engkewood, NJ. Everyone was very helpful, friendly and courteous. I had the pleasure of having Jesus Peralta as my sales consultant. Jesus was very patient, flexible, knowledgeable and professional. He explained everything in great detail. He worked very hard to accommodate my specific needs, likes and dislikes of my new car .He was readily available whenever I had any questions or concerns, and always returned all of my calls. He is very conscientious and works with you until you are completely satisfied with your new vehicle. I highly recommend Jesus and this Lexus dealership, If you are looking for a hassle free and professional experience, More

Quick and efficient process My experience with Jesus P and the team at Lexus of Englewood was nothing short of excellent. My wife and I came in knowing what vehicle we wanted and My experience with Jesus P and the team at Lexus of Englewood was nothing short of excellent. My wife and I came in knowing what vehicle we wanted and what we wanted to pay, and Jesus was outstanding in getting us right to where we wanted to be. From negotiating to driving off the lot, the process took under four hours which is significantly better than my other leading experiences. I would recommend Jesus and his team, any day! More

Fantastic Team, Best Customer Service! This is by far the best dealership I have ever dealt with, and I'm typically a tough customer. These folks exemplify Luxury, service, and relationship This is by far the best dealership I have ever dealt with, and I'm typically a tough customer. These folks exemplify Luxury, service, and relationship building, something we all know is rare these days. Ask for Sales man John Lee, and is manager Eric, they were fantastic, and worked with us until we had more car than we wanted, for less than we planned to pay! You don't have to believe me but we now have a fully loaded RX 350 for what we planned to pay for a base model. These two rock!! Now for the cherry on the top, the service... Forget all the awesome amenities they normally give, it was they did beyond what I expected that really sold me on making the deal as early on as I did. Heck, I was starving and fantastic soul named Simone not only offered me a snack, but brought me a turkey sub and chips from the company kitchen, I was totally shocked! I expected maybe a bagel max, like at the service center but this was a whale in comparison. She fed me, I was sold! Lastly, Toni the finance manager was a blast and super helpful in making sure we were all set on our way out, I really enjoyed the conversation and laughs! Bottom line, all dealerships offer the same deal, so for me it's all about the service, and how well treat me, and this place set the standard high! They can write a God xxxx book on how to treat a customer right. More

Excellent Couldn't be any happier with my car, the sales team, and especially Jesus. He was very professional and took the necessary steps to make me happy. If Couldn't be any happier with my car, the sales team, and especially Jesus. He was very professional and took the necessary steps to make me happy. If I could give more than 5 stars I would! More

Exceptional service with Sergio Tena My mother and I weren't expecting to purchase a car that day we worked with Sergio. However, with his help and understanding of what we were looking f My mother and I weren't expecting to purchase a car that day we worked with Sergio. However, with his help and understanding of what we were looking for, we were able to make a deal with him. He seems to have a great work ethic and a passion for what he does. More

Exceptional service and unparalleled professionalism. Brandon Paik is the kind of salesman that you will be going back for years to come. To start, Brandon had a super friendly and professional demeanor t Brandon Paik is the kind of salesman that you will be going back for years to come. To start, Brandon had a super friendly and professional demeanor that made the hassel of car buying seem so easy and comfortable. It really made me feel that he was looking out for me and made sure I got everything I needed for my new car (highly recommend the warranties on all lease cars obviously). The service portion of the transaction was phenomenal from the first time he greeting me at the door to the very last part of having a very friendly worker show me how to work my new car one step at a time. Helping me understand everything in detail until I was fully comfortable with everything before I signed anything. It would be remiss of me if I don't recommend him and I can tell you for all my friends and family I would make sure that they deal with Brandon! More