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DARCARS Toyota of Baltimore

Baltimore, MD

2.1
151 Reviews

6007 Eastern Ave

Baltimore, MD

21224

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Showing 151 reviews

May 25, 2022

Thank you Lee Ray, Mike and Liz. You were all so wonderfuly Accomodating, Professional and Welcoming. This is my second time purchasing a car with you. Everytime I drive down from CT More

by nduncko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Relations, Mike Lewis
May 26, 2022 -

DARCARS Toyota of Baltimore responded

Noelle, thank you for your glowing review! We appreciate your business and look forward to serving you again in the future.

April 28, 2022

I'm not just happy with my follow up experience with the staff at Darcars Toyota of Baltimore, I'm over the moon about it. I told 3 of my co-workers about them and I'm hoping they will choose to us them for More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Plunkett, Lee Ray and VJ DeFreitas, Customer Relations
Apr 29, 2022 -

DARCARS Toyota of Baltimore responded

It is wonderful to see that our team went the extra mile to make your car-buying experience a great one, Lisa! We always aim to deliver stellar experiences for our valued guests, so it is gratifying to see that you left us satisfied. Thanks for choosing DARCARS Toyota of Baltimore and please let us know if we can help you down the line!

April 09, 2022

I recently purchased a vehicle at this dealer worst experience. Be aware when i signed papers to finance my car they never told me they add some kind insurance wich will cost me more later on i went t More

by Jhon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer Relations, Waverly Chambers, Zara Urgiles, Erick Caballero, Rosa Urgiles, Rolando Zambrano, Mike Lewis, James Anderson
Apr 11, 2022 -

DARCARS Toyota of Baltimore responded

Thank you for your feedback, Jhon. We invite you to contact us at 800-327-2277 or customerrelations@darcars.com so that we may discuss your experience.

March 08, 2022

The managers and some of his associates are crooks the switch up the internet price after you contact them and agreed to buy the car. I have never heard of car price switched in 30 minutes while you there More

by Stifen02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Customer Relations
Mar 09, 2022 -

DARCARS Toyota of Baltimore responded

As you can imagine, this is very worrying to hear. While we understand you're upset, we would appreciate the opportunity to better understand what happened here and do what we can to make it right. Please get in touch with our Customer Relations team at customerrelations@darcars.com or 1-800-327-2277 so we can address this directly - we will look for your contact information, as well. Thank you.

Mar 09, 2022 -

Stifen02 responded

I don’t want your car or assistance!! I’ll expose this branch everywhere i can and I’ll make sure people need to know this to prevent going to this location

Mar 09, 2022 -

Stifen02 responded

Bad management and bunch of crooks

February 19, 2022

Trey was such a great resource of knowledge during the first time I bought a car. Ask for him! He's very trustworthy, kind and helpful. More

by Malkaiah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Lancaster
Feb 21, 2022 -

DARCARS Toyota of Baltimore responded

We're happy to hear that Trey was able to provide you with such seamless service! We're honored to have been part of your first purchase experience. Hope to continue serving you for years to come!

February 11, 2022

Everton and vj were AWESOME !! they helped me with my trade in no problems I highly recommend darcars !! More

by Janelledorsey88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vj and everton
Feb 14, 2022 -

DARCARS Toyota of Baltimore responded

Everton and VJ will love hearing how much of a positive impact they had on your purchase experience! It was our pleasure to make your visit seamless and straightforward, and the entire DARCARS Toyota of Baltimore team wishes you the best. We look forward to seeing you again soon!

Feb 14, 2022 -

Janelledorsey88 responded

Vj and everton were great !! I’m very happy I came to darcars Everything went smoothly they were patient very good at explaining everything I needed to know and got me a vehicle no problem !!I’ve been different places trying to get a car I was discouraged until I came to darcars ! They made my experience with trading in my car so wonderful and easy they said they had my back and they came through I really appreciate all the hard work I can’t thank you guys enough !

January 20, 2022

Murel H. Hurt Sr. phone number at dealership 410-633-2200, Ext:1316 was an awesome, thoughtful, considerate, and extremely knowledgeable car salesman that waited for me until 8 PM on a Saturday More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murel H. Hurt Sr.
Jan 25, 2022 -

DARCARS Toyota of Baltimore responded

Hearing that you had such a wonderful experience with Murel is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing DARCARS Toyota of Baltimore. We wish you many happy miles in your new car and look forward to serving you for many years to come!

December 13, 2021

I bought a used car from DarCars in September and had a wonderful salesman named Murel H. Hurt St. He was easy to deal with exerted no pressure at all and was very helpful. I had a problem a few months lat More

by CarBuyFixetc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murel H. Hurt Sr.
Dec 16, 2021 -

DARCARS Toyota of Baltimore responded

Thank you for the five stars! We're glad to hear that Murel went the extra mile in his service to you. We'll be sure to pass along your compliments to him. If we can assist you in any other way, please be sure to let us know.

April 19, 2021

My husband had an outstanding salesman at Darcars! She’ll Lewis professionalism from the beginning to the end of the purchase was superb! Go check them out and ask for Shell. We travelled up from Vi More

by Shondra25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
She’ll Lewis , Mike Lewis
Apr 21, 2021 -

DARCARS Toyota of Baltimore responded

Thank you so much for taking the time to leave us this amazing review. We're thrilled to hear that Shell provided your husband with a great experience.

March 23, 2021

I had the best experience with Jason Wood. 100% pleased with his salesmanship. I didn't intend to buy a new car and trade in my old car that day, although I had already planned to switch to a Toyota RAV More

by Steven
Recommend Dealer
Yes
Employees Worked With
Jason Wood
Mar 24, 2021 -

DARCARS Toyota of Baltimore responded

We couldn’t be happier that Jason provided you with a great car buying experience. He is a true asset and we are lucky to have him on our team. We hope you are enjoying your new Toyota, please come back to visit anytime!

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