DCH Academy Honda - Service Center

Very satisfied with the service performed. Did the recall on the hood latch and flushed the coolant. on the hood latch and flushed the coolant. More

I have been your customer at dch for over 30 years Bought and leased many cars and serviced there only. I have been very happy and impressed with your staff. Your service Advisor especially was always courte and leased many cars and serviced there only. I have been very happy and impressed with your staff. Your service Advisor especially was always courteous and professional and knowlegeble and accomodating. Your services always prompt. Will continue my business and support. Pleasure to do business More

Excellent customer service and address your needs immediately. Don’t try and sell you unnecessary services, they know the vehicles and get you in and out quickly……and I trust them. immediately. Don’t try and sell you unnecessary services, they know the vehicles and get you in and out quickly……and I trust them. More

I am happy that you requested a survey. I was going to write a letter of complaint. I brought in my 2018 Civic for a problem which was diagnosed as a r/r speed sensor. The replacement part costs $79.09 an write a letter of complaint. I brought in my 2018 Civic for a problem which was diagnosed as a r/r speed sensor. The replacement part costs $79.09 and the labor charge was $495. I thought that was very high but paid it because I’ve been a customer since 2016 when I purchased a 2016 Civic and was very happy. Upon further investigation I realized that the only way that the labor charge could be that high must be other work performed unbeknownst to me. What I realized was a Multi Point Vehicle Inspection was performed. Because you performed these extra services to inflate the bill I will no longer be dealing with DCH Honda, recommending DCH Honda or purchase another vehicle from the DCH family. More

Friendly staff at DCH. Great service on time as promised. Neat and clean place. Members of staff acknowledge with respect. Neat and clean place. Members of staff acknowledge with respect. More

My car was taken promptly and service was completed in a timely manner. A needed part was ordered and delivered the following day, I was able to return then to have the part installed. The service advisor timely manner. A needed part was ordered and delivered the following day, I was able to return then to have the part installed. The service advisor I dealt with was informative and pleasant. He ensured that when I returned for the part installation I was waited on quickly and that my wait time was minimal. More

At DCH Honda dealership people are very friendly. Acknowledging us with name and providing great service. Recommend things need to be done for better performance on my vehicle. Acknowledging us with name and providing great service. Recommend things need to be done for better performance on my vehicle. More

Better service than other dealers. However the construction is a disorganized mess. And you don’t have loaner cars. construction is a disorganized mess. And you don’t have loaner cars. More

I was especially impressed with the service department Jenna was wonderful, she explained everything I needed to know about my 60,000 mile service. Jenna was wonderful, she explained everything I needed to know about my 60,000 mile service. More

The service guy (with accent) was terrific. Always looking out for the customer best interest. looking out for the customer best interest. More