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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,565 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,565 reviews

April 10, 2010

I am very happy with the Customer Service specially the employee I worked with. He was very professional and friendly. I never felt that I am in the dealership. I would like to refer this dealership to my More

by coolvictor1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nirav Patel
April 08, 2010

Alvin was amazing. He was frank, honest and to-the-point. We really appreciated his hard work to get us an amazing deal on our 2007 Toyota Corolla S. This was a new dealership for us and a ne More

by alibra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin
April 06, 2010

I have a good good and very good Experience. I would like to recommend all to go to this dealer for a good deal and good customer services. now i am going to be a member of that family i will look forward fo More

by dhrvishrut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Rey Rojas/Ron Raval
March 30, 2010

Just bought a new highlander. Good price and smooth process. No tricks and pressure. I already negotiated price through email and they honor the price exactly as quoted. I drove off with my new car the More

by minghuil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daval Patel;Jason Ding; Tung Lee
March 21, 2010

overalll experience great. I was NOT impressed with Dayton toyota or Freehold toyota. However Brunswick toyota valued my businesss and needs. I left with a new car and satisfied with the results. Tha More

by satisfied01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie, Luis
March 15, 2010

The people and management at Brunswick toyota were very nice and attentive to my needs. I would definitely recommend them to my friends and family. From the moment I walked into the dealership Ryan and man More

by dperez61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ryan kiminski
March 11, 2010

I was dealt in a very polite and professional manner throughout the process. The entire process went through very smoothly and I am glad that I chose to come to this dealership. The initial assurances g More

by sabihalam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Basith
February 22, 2010

I purchased a 2010 Toyota Corolla in Charcoal Grey during the Cash for Clunkers program. I "clunked" my 1993 Jeep Cherokee Sport. I received $4,500 off my vehicle and an additional discount because I was a More

by mtomaszewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kayton?, Tung Lee
February 22, 2010

The only positive thing about this dealership was the Finance Department. Until I I actually got to talk to someone in the finance department I was told whatever was needed. I was lied too repeatedly a More

by just4frank23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MIKE SCHERZER
Mar 10, 2010 -

DCH Brunswick Toyota responded

On behalf of the entire dealership I would like to apologize for your less than satisfactory experience at our store. I assure you that honesty and integrity are part of our core company values and we also rely heavily on positive customer service, and a good reputation for doing so, to run our business and it seems as if we may have dropped the ball in your case. I know that our General Sales Manager has already spoken with you to personally profess his apology and to offer you some goodwill to make up for the experience, so please don't hesistate to contact us if there is anything else we can do for you now or in the future. Thank you again for your business and we look forward to making it up to you the next time around. Sincerely, Jason Cohen Internet Manager 732-418-8888

February 03, 2010

Thanks for your commitment and delivering a car as Thanks for your commitment and delivering a car as advertised at the great price. We had some miscommunication about pricing but finally we have res More

by Jitendra Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Coats
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