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DCH Brunswick Toyota

North Brunswick, NJ

Overview
Employees
Reviews
4.5
1,728 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
Contact Dealership

1504 US-1

North Brunswick, NJ

08902

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Showing 1,728 reviews

November 21, 2023

Maintenance check took longer than indicated. Notifications for online sign off were delayed. Better signs for the service door - one gets lost very easily More

by KAMAU.EWANJIKU
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Scesney
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Nov 22, 2023 -

DCH Brunswick Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 21, 2023

Very good service The service provided was excellent The service that was provided on the day of my appointment was excellent More

by nietochristian10
Recommend Dealer
Yes
Employees Worked With
Gary
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Nov 22, 2023 -

DCH Brunswick Toyota responded

Christian, thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 20, 2023

28 years of great sales and service business relations with DCH Brunswick Toyota with its excellent staff. More

by jimenezu7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Mejia-Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

DCH Brunswick Toyota responded

Thanks for your feedback on your recent visit to DCH Brunswick Toyota. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 20, 2023

Dave Matos was very helpful and professional He has ery calm and relax demeanor. 10 out 10.would definitely do business here in the future. Service was superb. More

by Prince Clarke
Recommend Dealer
Yes
Employees Worked With
Hesh Ismail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

DCH Brunswick Toyota responded

Thank you so much for choosing DCH Brunswick Toyota! Congrats on your new purchase, and let David if we know can be of any more assistance! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 19, 2023

It was great & completed in a timely manner - from scheduling the service appointment online to watching the video of the results of the inspection of my vehicle by the technician. Thank you! More

by CNALINIA
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
Report | Print
Nov 19, 2023 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 19, 2023

They are very professional when dealing with customers. The explanation regarding the work to be done is clear and concise. More

by esteveznorka
Recommend Dealer
Yes
Employees Worked With
Gary
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Nov 19, 2023 -

DCH Brunswick Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 19, 2023

It was good. Took a little bit longer than an hour and half. Overall good More

by DR.JANKIPAREKH
Recommend Dealer
Yes
Employees Worked With
Gary
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Nov 19, 2023 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 19, 2023

People were great and work was done in a reasonable time frame. Love the new building More

by KALAWIT01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2023 -

DCH Brunswick Toyota responded

Kalawit, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 19, 2023

Excellent service. Work done was explained clearly. Suggested improvement: I wish the music in the waiting area is not loud and wish it was mellow. I also wish that dog More

by MARIABCASTRO888
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
Report | Print
Nov 19, 2023 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Maria, feel free to contact us at your convenience. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 19, 2023

Everything was handled professionally and courteously at the service department by Kevin. Life is good at DCH TOYOTA More

by JAMESDABOUNCER
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Scesney
Report | Print
Nov 19, 2023 -

DCH Brunswick Toyota responded

Thank you, James, for your business and this review. We're happy to hear that Kevin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

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