DCH Brunswick Toyota

Great deal & service I went from New York City to see a certified pre-owned Camry Hybrid. I made the trip because the advertised price was the lowest, which they honored. I went from New York City to see a certified pre-owned Camry Hybrid. I made the trip because the advertised price was the lowest, which they honored. My hope was to also get approved for the 1.9 APR offer from Toyota Financial Services. But the disclosure clearly said that a credit score of 720 is required. However, Sales Manager Hamza Imtiaz asked the Finance Department to do everything possible to get an approval from the bank. I was approved even though my score was 688. Jay Marie Andújar, the saleswoman was very courteous from the moment I walked in. She took me on an extensive test drive and delivered a very clean car. It seemed as if she was a veteran sales associate but I later learned she had only been on the job for a couple of months. I think she posseses the skills to be an asset to this business. The only downside was getting the plates. There was a discrepancy between the name on the insurance card and the other documents needed to process the DMV paperwork. The end result was that the plates arrived two days after my temporary expired. At this point, General Sales Manager Lisa Ocasio personally reached out to me to apologize. She offered to mail them or I could go get them and she would fill up my tank. When I arrived she warmly greeted me... the same way she greets every customer who walks into the showroom. She apologized, this time in person, had someone put the plates on the car and delivered on the fill up. My advice to potential customers: make sure to speak to Lisa. If possible have a casual conversation with her. It’s what I did and in my view it made a difference. Lisa is a true professional and leader. It explains why she is the captain of the ship. Lisa, thanks a lot for making sure I remain a happy customer. Keep up the great work! Please do not accept a promotion outside of DCH Brunswick Toyota since it would be a loss to this dealership and its customers, myself included. More

Great experience! I purchased my first car from here. The second I walked into the dealership, I was greeted by Brad. Brad was very understanding of my budget and extre I purchased my first car from here. The second I walked into the dealership, I was greeted by Brad. Brad was very understanding of my budget and extremely helpful through out the process. He answered all my questions and helped me get the best deal. I had the best experience buying my first car. Thank you Brad, you're the best! I will be recommending this dealership to my family & friends. More

The Best This is my fourth vehicle from DCH Brunswick Toyota. The personnel have changed over the years but the friendliness, competence and quality of this This is my fourth vehicle from DCH Brunswick Toyota. The personnel have changed over the years but the friendliness, competence and quality of this dealership never wavers. A pleasure doing business with them. More

Good experience My wife and I were looking for a used Camry. We had a lot of questions and John and the others were very patient with all of our questions. We also we My wife and I were looking for a used Camry. We had a lot of questions and John and the others were very patient with all of our questions. We also went to one of your competitors and they were very unprofessional. We would give John an A rating on his service and professionalism. He was the one who convinced us that you were a good company to buy from. More

second Time buter We were all treated in a professional and courteous manner. Our sales associate was able to locate the vehicle we were looking for very quickly. Th We were all treated in a professional and courteous manner. Our sales associate was able to locate the vehicle we were looking for very quickly. The purchasing experience and loan processing was also very smooth. More

Unproffesional I purchased a used car back in november they gave me the 30 days temporary licences., is December 30 later and Im still waiting for my plates and regi I purchased a used car back in november they gave me the 30 days temporary licences., is December 30 later and Im still waiting for my plates and registration., I have email the dealer., is always something 1st someone will contact you., then someone will get back to you to asked if you want them mailed or to be pick up ., and know is for me to get another temporary plate for 30 more days., this is crazy and ridiculous/ stupid., waiting this long. I think the problem is that they dont have the title and is a problem and DCH dealer will not tell me about. THIS IS CRAZY., If you are buying a used car please ask if all documents/papers are in good standard. and good luck More

Highlighy Recommend DCH North Brunswick! This is the second time I had the pleasure of purchasing a vehicle from DCH North Brunswick. I really enjoy working with Lisa and her staff! They are This is the second time I had the pleasure of purchasing a vehicle from DCH North Brunswick. I really enjoy working with Lisa and her staff! They are so easy to work with and really helped me choose the right option. I would recommend anyone who is looking at Toyota cars to go to this dealer over all the other ones in the area. They go above and beyond and are the best!. :) More

Helpful People are very helpful and nice here. I appreciated the extra effort in things like helping me put on my new plates among other things. People are very helpful and nice here. I appreciated the extra effort in things like helping me put on my new plates among other things. More