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DCH Brunswick Toyota

North Brunswick, NJ

Overview
Employees
Reviews
4.5
1,727 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
Contact Dealership

1504 US-1

North Brunswick, NJ

08902

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Showing 1,727 reviews

November 13, 2023

Good Service ! Warm ,nice and Patient answers and easy communication. Except the high price, it's a great experience. More

by GOLDELF55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

DCH Brunswick Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 12, 2023

The service was fine, but the check-in time was extremely slow. I had an appointment and showed up 10-15 minutes early. It took me over an hour to complete my check-in. Absolutely absurd. More

by casey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2023 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Casey, feel free to contact us at your convenience. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 11, 2023

It was good, quick, and brief inspection report presented to me. I like it with the escort of repair. More

by zaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

zaf responded

I am not very happy to pay high cost of services. They don’t even offer any senior discount for the service you provided. I deserved better than that as seniors and loyalty. You didn’t do anything extraordinary for me.

Nov 12, 2023 -

DCH Brunswick Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 11, 2023

This has been a great experience. Dave Matos and Lisa Devivo have been wonderful . They found Us the car we wanted, explained and demo all the important details More

by Ssjwhiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2023 -

DCH Brunswick Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dave and Lisa met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 11, 2023

The service was good. But the the wait time for entry was very long despite a fixed appointment time. More

by asengupta1
Recommend Dealer
Yes
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Nov 12, 2023 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 10, 2023

He went about & beyond to explain in the simplest sentence , so I can understand what he did More

by RICHMONDAMESSEH
Recommend Dealer
Yes
Employees Worked With
Idk , I forgot his name
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Nov 11, 2023 -

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

Nov 11, 2023 -

RICHMONDAMESSEH responded

He went above & beyond to explain in the simplest sentence , so I can understand what he did.

November 09, 2023

My daughter vehicle is well maintained,I must take the time to thank all involved.I am so glad that she chose your dealership. More

by lisastar1419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

DCH Brunswick Toyota responded

Lisa, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Brunswick Toyota. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 08, 2023

Only for oil change it took more than 2 hours. I wish it didn’t take that long More

by GA.CHSAP
Recommend Dealer
No
Employees Worked With
Paul Swenarton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

DCH Brunswick Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 08, 2023

It is a good service however I feel like this dealership is lacking in other amenities compared to other dealerships. For example many dealerships that I go to have free food and coffee machines that work. More

by shamsmeher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jabril Doty
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Nov 08, 2023 -

DCH Brunswick Toyota responded

We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 06, 2023

As always David is very professional and give the best information. will be back in the future More

by WSMITH11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Alarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

DCH Brunswick Toyota responded

Thank you! David and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota.

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