DCH Ford of Thousand Oaks

Amazing Experience! Marisa helped me find the car of my dreams! Her enthusiasm was definitely communicated in the transaction and she really cared about me, the buyer. Hi Marisa helped me find the car of my dreams! Her enthusiasm was definitely communicated in the transaction and she really cared about me, the buyer. Highly recommend! A+++ More

Buying a new car is tough, but Jerry made it easier Buying a new car is tough, there are so many options out there! Jerry and DCH Ford of TO made my decision easier and the transaction was pretty sea Buying a new car is tough, there are so many options out there! Jerry and DCH Ford of TO made my decision easier and the transaction was pretty seamless. Jerry will do what he can to make you feel comfortable and he is a no pressure kind of salesman. He is knowledgable about the vehicle and its available features…… and can show you how to use them easily. I would recommend both DCH Ford and salesman Jerry Navarette. More

Helpful and kind Helpful staff willing to show you what you want to see. Ken was well informed about car features and tried to get us the best deal. We did have to wai Helpful staff willing to show you what you want to see. Ken was well informed about car features and tried to get us the best deal. We did have to wait longer than we thought for the final paperwork, but overall the service and experience was satisfactory. More

Purchase of used Ford Focus Salesman John Foscue was first class. He listened to our requirements/needs and then delivered. No pressure, was informative and answered our question Salesman John Foscue was first class. He listened to our requirements/needs and then delivered. No pressure, was informative and answered our questions. We would work with him again. More

New Car - great experience! Great experience - had my 18 year old daughter join me to have her see the process from start to finish. Gladly all parts of the experience was posit Great experience - had my 18 year old daughter join me to have her see the process from start to finish. Gladly all parts of the experience was positive! From selection to test drive to finance - all helpful and friendly! Thanks DCH Team! More

Very friendly and helpful personnel. Not pushy. Really know Very friendly and helpful personnel. Went out of their way to get me what I wanted. Not pushy but knowledgeable. Salesman who took us for a drive was Very friendly and helpful personnel. Went out of their way to get me what I wanted. Not pushy but knowledgeable. Salesman who took us for a drive was exceptionally helpful to me and my wife and very courteous. Finance made it very easy to complete the transaction More

Aweseome Great help and service. Would buy another car again. Customer service was great. Thanks again. I would recommend to anymore who asked. Amazing and ver Great help and service. Would buy another car again. Customer service was great. Thanks again. I would recommend to anymore who asked. Amazing and very satisfying More

Easy transaction I just bought my new F150 from DCH Ford and it was a very quick and easy process. Steve and Adam were very helpful and found me the right truck I was I just bought my new F150 from DCH Ford and it was a very quick and easy process. Steve and Adam were very helpful and found me the right truck I was looking for. I got a good deal and was on my way. So glad DCH is here and Kemp is gone. More

Outstanding Customer Service Jerry helped me out and answered all of my questions as I bought a new mustang coupe. I was blown away with how much knowledge he had not just with th Jerry helped me out and answered all of my questions as I bought a new mustang coupe. I was blown away with how much knowledge he had not just with the car I bought but with all the cars that were on the lot. I felt comfortable throughout the whole buying process since he knew what he was talking about. I highly recommend coming to DCH Thousand Oaks Ford and seeing Jerry. More

General Manager, Adam Chirchick, is Rude and Arrogant. First off, I can't believe he's even the General Manager. Wow, it was almost comical if it weren't for the fact we were really going to buy the vehicl First off, I can't believe he's even the General Manager. Wow, it was almost comical if it weren't for the fact we were really going to buy the vehicle we were looking at. And it is really too bad because he has a very nice sales person who was helping us. Good thing I checked a previous post / review because I thought maybe Adam was having a bad day. Our little event happened when my wife and I started to negotiate a little on the $44K + Used QX80 Infinity with Adam and he acted like he could care less. He started taking personal calls as if I didn't matter. I feel bad because the salesman, Vlad, was great. He listened to us and was willing to help. Who is the owner of this dealership? Adam MUST be in the family because there's no other way to explain it. Or maybe the owner is so wealthy that he/she doesn't care. Anyway, we are off to buy a SUV but NOT from DCH Ford. More