DCH Freehold Toyota

I came in with my father who speaks little English; we worked with Dan Greco, whose unassuming and soft spoken demeanor was very welcome. He allowed my father who was a mechanic back in China to inspect t worked with Dan Greco, whose unassuming and soft spoken demeanor was very welcome. He allowed my father who was a mechanic back in China to inspect the car closely, and only ask whether we liked the car at the very end of the test drive. Before then, he only asked us whether we had any questions. Our total transaction took 5 straight hours, due in part to the need for me translating between Dan and my father. When it came down to negotiating price, Dan took the time to explain to us why the dealership's price was competitive, and how the dealership's philosophy differed from your regular dealer. All in all, I appreciated his honesty, the fact that he did not pressure us hard to buy the car, and his patience. More

I bought a 2014 Corolla from DCH Freehold. Gunther Wu was my Sales Consultant and he did an excellent job. If you are going to DCH Freehold Toyota, definitely ask for Gunther. He explained everything and did my Sales Consultant and he did an excellent job. If you are going to DCH Freehold Toyota, definitely ask for Gunther. He explained everything and didn't force us to purchase anything we didn't need. Gunther guided us well and we finished the process in less than an hour. Gunther got everything done while we simply waited. I also worked with Dmitiri and Paul who both showed me the options I could get with the car. They were both very respectable and prompt employees. I applaud Gunther, Dmitri, Paul and DCH freehold and would recommend others to go there. More

I have given an overall rating of (5) or great, because of the courteous service and professionalism by the above individuals I checked off. In all phases of the transaction, personal service and considera of the courteous service and professionalism by the above individuals I checked off. In all phases of the transaction, personal service and consideration to detail was handled perfectly. If you want the same type of experience call the dealership and speak to James Wong. Thank You, Ron Rosenzweig More

This was the absolute best experience I have ever had at a car dealership. Steve and Gunther came highly recommended and I now know why. These two gentlemen were about as kind and helpful as can be. From th a car dealership. Steve and Gunther came highly recommended and I now know why. These two gentlemen were about as kind and helpful as can be. From the time we walked in to the time we drove away in our new car, these guys were nothing but professional, kind, and genuinely caring. I have been buying cars for 50+ years and know about every trick in the game. I always educate myself before I shop and know the price, model, and upgrades I want. Within 10 minutes of speaking with Steve and Gunther, they made it happen. No sales tricks. No pressure. They are the kind of guys that aim to please and now I know why this is one of the highest rated car dealerships in NJ. If you need to buy a Toyota/Scion, there is no other place I would go. Ask for Gunther and Steve. They will make car buying an easy process and stress free. Steve is not your typical sales manager who comes in "to close". He is the guy who can make it happen and he does all while being kind and courteous . Gunther is not your typical sales associate either. He knows how to treat customers and is more knowledgeable than any car salesman I have ever dealt with. I now consider him a friend and would like to thank him for over 20 years of service to our country. I just wanted to thank both of these guys for a stress free experience. I will certainly refer everyone I know to them and will do business with them again in the future. More

There were no surprises - everything went according to the plan. Everyone knew what they are doing. I really like my new Prius V and the sales experience was basically stress-free. the plan. Everyone knew what they are doing. I really like my new Prius V and the sales experience was basically stress-free. More

Jennifer is very pleasant to work with. She quickly made an appointment at my convenience to have my Tacoma serviced. She had all my paperwork ready when I got to the dealership and she asked if there was an appointment at my convenience to have my Tacoma serviced. She had all my paperwork ready when I got to the dealership and she asked if there was anything I was having trouble with. She notified me while my Tacoma was being serviced of a potential problem and we agreed on a solution. She notified me as to the approximate time my vehicle would be ready and indeed it was ready. She is always polite and helpful and I schedule the servicing of my Tacoma on a day that Jen is in the office. I trust her to take care of my vehicle and make it easy for me to work with Freehold Toyota. Please thank her for me. More

He was very understanding and able to meet my needs to get my car. He understands people well to get them the target price and down payment to get the car that suits not only the needs but the price range get my car. He understands people well to get them the target price and down payment to get the car that suits not only the needs but the price range. More

I drove 100 miles to go look a 20011 sienna, we agreed on a price but it was close to closing time, the next day 11/21/13 sales guy calls me asking for some extra paperwork for the financing. I sent all doc a price but it was close to closing time, the next day 11/21/13 sales guy calls me asking for some extra paperwork for the financing. I sent all documents and an hour later i get another message saying toyota financing did not approve my application, so I call the sales guy and tell him ok so I will do a cash deal and pick up the car today, left that msg at noon. I did not hear from anyone until I called again and found out they sold the car to someone else!!! what kind of way of doing business is this?? they agreed on a deal, I told them I was bringing cash, and they go ahead and sell the car to somebody else!!!! I could not believe it, the only logical explanation that I can come up with is that my money is not good there. and this is why I give a bad review. Waist of time. More

I was looking for sometime for a good internet price that should be transparent, complete and clear for Toyota Highlander SE 2013. Diane Shain emailed me what I wanted so I went there with my wife. She rece should be transparent, complete and clear for Toyota Highlander SE 2013. Diane Shain emailed me what I wanted so I went there with my wife. She received us and asked Ron Agosto to serve us. Ron was very pleasant, patient and worked hard to please us and with the help of Steve Yap gave us the price we negotiated with them.. I could see that they were all working hard to accommodate us. Two days ago we had been to another dealership in south Jersey but the experience was not so pleasant. Both my wife & I felt connected with this team at DCH Freehold. We wanted to have a Remote Starter installed so they brought in Dmitri Sokolov to give us details and price. Dmitri not only accommodated in price but also on schedule and got it done by next day and thus we were able to pick our new car next day Ron gave a complete walk through on the car taking time too show us each and every gadget, seat operation, doors and the screen of the information center etc. Ron is very funny and pleasant and we really like him very much. At the Finance we met Sal Loretta and Justin Reibshield who went over the extended warranty and the Zero Down & Zero % Financing that Toyota was offering. They sold us the extended 100,000 / 8 years converge, Gap insurance and Road hazard on tires for a reasonable additional amount. We hope that this would come handy in case Toyota product did not prove to last . We think DCH Freehold has very good team we met. This we believe is no accident and must be due to the upper management and the owners/ Board members who selected/ hired such good people and directed them to do such good work. More