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DCH Freehold Toyota

Freehold, NJ

4.7
2,668 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,668 reviews

August 09, 2013

I had a no-hassle experience. No one forced any sales, options on me. The transaction was handled quickly and Gunther did a detailed explanation to the features and set up the phone for me. Happy and sm More

by horntail2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2013 -

DCH Freehold Toyota responded

Thank you for the 5-star review. We are glad that your experience with DCH Freehold Toyota was quick and low-pressure. We appreciate your business and we hope to see you again! Sincerely, William Liang General Manager DCH Freehold Toyota

August 09, 2013

Ian has very strong customer service skills. He was very patient with all of my questions and considerate of my time schedule. I enjoyed working with him. More

by jasabbatini
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aug 12, 2013 -

DCH Freehold Toyota responded

Thank you for your comments about Ian. We are glad he was able to answer all of your questions and respect your time constraints. We appreciate your feedback! Sincerely, William Liang General Manager DCH Freehold Toyota

August 09, 2013

Greetings, Many thanks to Jennifer Cosentino, service Greetings, Many thanks to Jennifer Cosentino, service was fast, to the point, and done right. What more can you ask for, this is what you call serv More

by Haider Jariwala
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Cosentino
Aug 12, 2013 -

DCH Freehold Toyota responded

Thank you for sharing your feedback. We are glad that Jennifer’s level of service met your expectations. We appreciate your business and we hope you come back again! Sincerely, William Liang General Manager DCH Freehold Toyota

August 01, 2013

I bought yesterday 2013 RAV4 XLE. Michelle was my I bought yesterday 2013 RAV4 XLE. Michelle was my internet sales specialist. She quickly responded to my email and gave me an excellent quote. Ian More

by miksa2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michelle Weber-Ryan
Aug 02, 2013 -

DCH Freehold Toyota responded

Thank you for sharing your experience with DCH Freehold Toyota. We are glad that your transitions from internet inquiry to sales department was smooth and that you were pleased with the level of service. We appreciate your business and we hope you enjoy your new RAV4!

July 27, 2013

Michelle Weber-Ryan( Internet sales ) gave me a quote via E mail which was the best. In other words I got two more quotes which are really no comparison to Michelle's quote. I highly recommend this dea More

by kishormanchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Weber-Ryan
Jul 29, 2013 -

DCH Freehold Toyota responded

Thank you for the review and for recommending our dealership! We are glad you were happy with the quote you received from us and we hope you’ll continue to choose DCH Freehold Toyota for your automotive needs.

July 27, 2013

My experience at DCH Toyota Freehold was great. The staff was very friendly and helpful. I will recommend this dealership to my friends and family. More

by Csolazzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 29, 2013 -

DCH Freehold Toyota responded

Thank you for your feedback. We are glad you enjoyed working with our staff at DCH Freehold Toyota and that you will recommend us to your family and friends. We will ensure that they receive the same great quality service and purchasing experience also. We hope that we’ll see you again soon!

July 21, 2013

highly recommended ethical dealership - no high pressure highly recommended ethical dealership - no high pressure or BS very friendly despite two other Toyota dealers being closer to where I live, this wa More

by liangel41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2013 -

DCH Freehold Toyota responded

Thank you for the 5 star review! We appreciate your feedback and we hope to see you again. Glad we made the trip worth it!

July 20, 2013

My first thought was to test drive and think about the possibility of purchasing. Diane and Gunther were very polite and helpful on my initial visit. I spoke with Diane via email about my needs at which p More

by RMar0913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Shain, Dmitri Sokolov
Jul 24, 2013 -

DCH Freehold Toyota responded

Thank you for the great review. We really appreciate you taking the time to share your experience with Diane and Gunter and happy you were able to get the car you wanted, hope you are enjoying all the features and let us know if you have any questions about your new car.

July 20, 2013

Can not say enough about the level of excellence portrayed at this dealership.it has literally changed the stigma of the "car buying experience" for me. This is my 2nd purchase with them and I can h More

by danbyx1
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michelle Weber-Ryan, Ron Agosto
Jul 24, 2013 -

DCH Freehold Toyota responded

Thank you for taking the time to write us an excellent review. I am happy to hear that we made your car buying experience different and enjoyable. I am glad that Ron, Michelle and Paul were able to help you through every step of buying your new car and we love BBQ!!

July 18, 2013

John Scott helped us throughout our entire visit, ordered our tires efficiently, updated us on all product warranties, and was extremely polite. Kept our appointment to a minimal wait time. I would reccome More

by mbonito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Scott
Jul 19, 2013 -

DCH Freehold Toyota responded

We are so glad that you enjoyed working with John! We love hearing when our staff is doing a good job and we appreciate you sharing your experience. Thank you for your business!

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