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DCH Freehold Toyota

Freehold, NJ

4.7
2,668 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,668 reviews

June 02, 2013

just brought a 2013 camry se . excellent service. great price. Michelle helped me on internet sales. she gave fast response over the email. answer all questions eric was the sale person. and paul was the More

by philcho88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michelle Weber-Ryan
Jun 07, 2013 -

DCH Freehold Toyota responded

Dear philcho88: Thank you for submitting this excellent review regarding your recent visit to DCH Freehold Toyota. I am happy to hear Michelle, Eric, and Paul were was able to accommodate your needs in a timely and helpful manner. Thanks again for your recent purchase and welcome to our DCH Freehold Toyota Family. Regards, William Liang | General Manager | DCH Freehold Toyota

June 01, 2013

My husband and I have been dealing with DCH freehold for 18 years. We have purchased 4 vehicles from you. When it came time to give my '97 4 Runner to my nephew, there was no question as to where we were go More

by Pkm2142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 07, 2013 -

DCH Freehold Toyota responded

Dear Pkm2142: Wow! We are flattered to hear that you have been doing business with DCH for 18 years! We sincerely appreciate you taking the time to submit this complimentary review. I am pleased to hear Gunther was able to accommodate all of your needs and provide you the truly exceptional service you deserve. Thanks again for your most recent purchase and continuous business and loyalty! We wish you the best of luck in your new Avalon. Regards, William Liang | General Manager | DCH Freehold Toyota

May 22, 2013

Michelle Weber-Ryan kept me totally informed of the progress with my car. She made sure the car was delivered on time and took care or coordinating everything over several weeks. If there was a problem More

by bradberger29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Walling, Michelle Weber-Ryan
May 30, 2013 -

DCH Freehold Toyota responded

Dear bradberger29: Thank you for taking the time to submit this positive review regarding your truly exceptional experience at DCH Freehold Toyota. I am glad Michelle and Dan were able to accommodate your needs in a timely manner. The excellent coordination we have between our departments results in a quick and easy process for our customers. I am glad we made this possible for you. Thank you for your recent purchase. We wish you the best of luck in your new vehicle! Regards, William Liang | General Manager | DCH Freehold Toyota

May 22, 2013

This is the third time I trade cars at DCH Freehold Toyota. I got my first financed car with them when I arrived in America little credit. The atmosphere is always very good and positive. Nobody looks More

by duartfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 07, 2013 -

DCH Freehold Toyota responded

Dear duartfa: Thank you for taking returning to DCH Freehold Toyota to do business with us! We sincerely appreciate you taking the time to provide us with this truly exceptional review. I am glad our team was able to meet all of your needs and find the perfect vehicle for you. Thank you for your recent purchase and excellent recommendation. Welcome to our DCH Freehold Toyota Family! Regards, William Liang | General Manager | DCH Freehold Toyota

May 21, 2013

Tommy gave me a good price for the Highlander SE V6 without much hassle. He also added the $500 Toyota rebate which the Costco auto program dealer didn't even mention. Ian explained all technical d More

by chaonong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ian Salon, Tommy Gordon, Tommy Gordon
May 30, 2013 -

DCH Freehold Toyota responded

Dear chaonong: Thank you for sharing this excellent review with us. We sincerely appreciate you choosing to do business at DCH Freehold Toyota. Our friendly, knowledgeable staff goes above and beyond to satisfy our customers’ every need. I’m glad to hear Tommy and Ian were able to accommodate you and find the vehicle you wanted at a price you liked. Thanks again for your recent purchase. We wish you the best of luck in your new Highlander! Regards, William Liang | General Manager | DCH Freehold Toyota

May 20, 2013

I was very pleased and relaxed during the entire purchasing process. Ron and Ian were patient, knowledgable, and friendly. I will recommend this dealership to friends and family. More

by jennifer426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron Agosto
May 30, 2013 -

DCH Freehold Toyota responded

Dear jennifer426: Thank you for sharing this complimentary review with us! I am pleased to hear you were satisfied with your experience dealing with Ron and Ian. Our sales staff treats our customers with the truly exceptional service they deserve. Thanks again for your recent purchase and excellent recommendation! Regards, William Liang | General Manager | DCH Freehold Toyota

May 19, 2013

We drove an hour to Freehold NJ trying to justify the long trip but we did not regret it. Michelle, Eric and Justin were very friendly, helpful and accommodating. Called Michelle and she set us up with E More

by dmb908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Weber-Ryan, Eric Krentzman
Jun 07, 2013 -

DCH Freehold Toyota responded

Dear dmb908: Thank you for taking the time to submit this positive feedback regarding your recent visit to DCH Freehold Toyota. I am glad our team was able to meet all of your needs and find the perfect vehicle for you. Thank you for your recent purchase and excellent recommendation. Welcome to our DCH Freehold Toyota Family! Regards, William Liang | General Manager | DCH Freehold Toyota

May 16, 2013

Paul Leahy, Finance Manager, worked really hard to get us a price that we could manage; Dan Walling, our Sales Consultant, was very helpful in answering our questions, and we really appreciate the banner he More

by susangoldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 30, 2013 -

DCH Freehold Toyota responded

Dear susangoldman: Thank you for taking the time to submit this complimentary review. I am pleased to hear you had a positive experience dealing with Paul and Dan. Thank you for your recent purchase. We wish you the best of luck in your new Avalon. Regards, William Liang | General Manager | DCH Freehold Toyota

May 14, 2013

On Saturday may 11 2013 i called and talk to nancy at toyota dealer ship and inquiore for the honda odessy van and she made an oppintment and said yes we have the vehical come in at 4 PM so i drove two More

by jimian
Customer Service
Friendliness
Recommend Dealer
No
Jun 07, 2013 -

DCH Freehold Toyota responded

Dear jimian: Thank you for taking the time to provide us with this feedback. I am sorry to hear about the unsatisfactory experience you had at our dealership. Our employees at DCH Freehold Toyota try their best to provide exceptional customer service and to continuously exceed our customer’s expectations. Unfortunately, sometimes we do fall short and I sincerely apologize for the inconvenience. We certainly value you as our customer and hope that you will come back to us. Please do not hesitate to contact us if we can be of service again to you in the future. Again, I thank you for your feedback as it is a crucial tool in continuously improving our business and providing our customers with the outstanding service they deserve. Regards, William Liang | General Manager | DCH Freehold Toyota

May 14, 2013

I came to DCH Toyota without an appointment, drove in, got out of my car and spoke to Mark Edman. An immediate smile greeted me...and I was put in the queue! I am so appreciative...he made a space f More

by Soph8206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Edman
May 15, 2013 -

DCH Freehold Toyota responded

Dear Soph8206: Thank you for taking the time to submit this excellent review! I am pleased to hear that you had a pleasurable experience dealing with Mark in our service department. Mark is a valued employee who goes above and beyond to please our customers. I am glad we were able to accommodate your needs just in time! Thanks again for sharing these positive comments. We look forward to working with you again in the future. Regards, William Liang | General Manager | DCH Freehold Toyota

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