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DCH Freehold Toyota

Freehold, NJ

4.7
2,668 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,668 reviews

December 06, 2012

Meir the salesman was personable and efficient and knowledgeable about the Camry 2012's features. This is our 4th Toyota Camry bought or leased at DCH. Please get Toyota to bring back the Solara--lo More

by fisch77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meir Jefroimski
Dec 08, 2012 -

DCH Freehold Toyota responded

Dear fisch77: Thank you for sharing your positive comments with us. We appreciate you coming back to DCH Freehold Toyota after 4 purchases. I am glad Meir was able to accommodate your needs and inform you on the 2012 Camry. Meir is a skilled associate with excellent product knowledge and we are happy to have him on our team. Thank you for your recent purchase and continuous loyalty! Regards, William Liang | General Manager | DCH Freehold Toyota

December 05, 2012

Yes, I came in for emergency service on my 2002 Camry and decided to buy a 2013 Corolla instead of having the Camry fixed. It would have been a better experience if I could have gotten the diagnostic ch More

by luby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2012 -

DCH Freehold Toyota responded

Dear luby: Thank you for providing us with this complimentary review regarding your positive experience at DCH Freehold Toyota. I am glad we were able to accommodate you and get you into your new 2013 Corolla. Keith is a skilled associate who goes above and beyond to satisfy his customer’s needs and provide them with the outstanding service they deserve. Thank you for your recent purchase. We wish you the best of luck in your 2013 Corolla! Regards, William Liang | General Manager | DCH Freehold Toyota

December 04, 2012

My family and I have been dealing with DCH Toyota in Freehold for a long time. All our cars are Toyota. I like the professionalism and friendliness of the staff esp. Ian Salon who went out of his way More

by fsoliven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 08, 2012 -

DCH Freehold Toyota responded

Dear fsoliven: Thank you for submitting this positive review. We are pleased to hear you had yet another excellent experience at DCH Freehold Toyota. I am glad to hear you were treated with the professionalism and friendliness you deserve as our customer. Ian is a skilled associate who we are very happy to have on our team. He goes above and beyond to satisfy his customers’ needs. Thank you for your recent purchase and awesome recommendation. We sincerely appreciate your loyalty to our dealership and our sales consultant Ian. Regards, William Liang | General Manager | DCH Freehold Toyota

December 03, 2012

Regina responded to my eQuote request on a timely basis with a good price. When I visited the dealership Sal used that price as his base and very quickly and efficiently came up with a written "out the dor More

by stuartk777777
Customer Service
Price
Recommend Dealer
Yes
Dec 04, 2012 -

DCH Freehold Toyota responded

Dear stuartk777777: Thanks for taking the time to submit these positive comments. We are glad that your recent purchase experience here at DCH Freehold Toyota was such a pleasant one. The excellent coordination between our Internet Staff and Sales Associates makes us very proud. Regina consistently goes above and beyond for all of her customers and Sal knows the product line and purchase process extremely well. Thank you again for the kind words. It is our pleasure to welcome you to the DCH Freehold Toyota family. Regards, William Liang | General Manager | DCH Freehold Toyota

Dec 04, 2012 -

stuartk777777 responded

One correction to my review after I read it online. The N/A for FRIENDLINESS was a typo. Sal was very easy to work with and the rating for this metric should have been a 5.0

December 03, 2012

I feel I was totally taken advantage of at DCH Toyota. They knew I had no choice but to buy a car due to mine being a total loss in the hurricaine. They did not work with me at all on the price, despite More

by wmlmq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Meir Jefroimski
Dec 14, 2012 -

DCH Freehold Toyota responded

Dear wmlmq: I am sorry to hear about your unpleasant experience at our dealership. The feedback you have provided is greatly appreciated, as I am sure we can learn from it. Our employees at DCH Freehold Toyota try their best to provide excellent customer service and to continuously exceed our customer’s expectations. Unfortunately, sometimes we do fall short and I sincerely apologize for your negative experience. We certainly value you as our customer and hope that you will come back to us. Please do not hesitate to contact us if we can be of service again to you in the future. Again, I thank you for your feedback as it is a crucial tool in continuously improving our business and providing our customers with the outstanding service they deserve. Regards, William Liang General Manager DCH Freehold Toyota

December 03, 2012

From the very start made the entire process as smooth as possible. Even when issues did come up he was very reassuring and got things done. More

by Victor FrancisSoliven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 04, 2012 -

DCH Freehold Toyota responded

Dear Victor FrancisSoliven: Thank you for the kind words you shared regarding your recent vehicle purchase from DCH Freehold Toyota. Our employees strive to create a comfortable environment for our customers while providing them with a smooth purchasing process. I am glad we were able to accommodate your needs. Thank you for choosing DCH Freehold Toyota. We sincerely appreciate your business. Regards, William Liang | General Manager | DCH Freehold Toyota

December 03, 2012

Iam very satisfied with the handling of my business with your dealer. I am looking forward to recomend more people to your dealer soon.Your sales rep, was great. More

by shalako
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 04, 2012 -

DCH Freehold Toyota responded

Dear shalako: Thank you providing us with this positive feedback. I am glad to hear you had a satisfying experience at DCH Freehold Toyota. Our employees strive to accommodate our customers by finding them the vehicle they want at a price they like. I am glad our staff was able to satisfy your needs and find the perfect vehicle to suit your needs. Thank you for your recent purchase and great recommendation! Regards, William Liang | General Manager | DCH Freehold Toyota

December 03, 2012

Paul Leahy and Chris Simmons made purchasing my Toyota Rav4 quick, easy and painless. They were pleasant and helpful and available for any further questions even after I drove the car off the lot. More

by jessierose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2012 -

DCH Freehold Toyota responded

Dear jessierose: Thank you for your kind words. We are pleased that your experience here at DCH Freehold Toyota was a pleasant one, your satisfaction is our number one priority. Paul and Chris are both great assets to our organization and we are happy to have them! I am glad to hear they were able to accommodate your needs in a quick, easy, painless manner. Thank you again for your compliments and welcome to the DCH Freehold Toyota family. Regards, William Liang | General Manager | DCH Freehold Toyota

December 02, 2012

it co-worker recommend to DCH-freehold toyota,sales consultant gunther wu was helping me out,he is very courteous and knowledgeable on the car that i want it.there no pressure or what so ever.i m very More

by chuck leung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2012 -

DCH Freehold Toyota responded

Dear chuck leung: Thank you for taking the time to submit this positive review. I am glad to hear you had a pleasant experience at DCH Freehold Toyota dealing with Gunther. Gunther is a skilled associate who makes it very easy for our customers to do business here. He creates a friendly, comfortable environment for his customers while providing them with the outstanding service they deserve. Thank you for your recent purchase. We wish you the best of luck in your Sienna! Regards, William Liang | General Manager | DCH Freehold Toyota

December 01, 2012

When I entered DCH Freehold Toyota, I was greeted my Mr. Gunther Wu. I sat down with him and explained to him that my lease was ending and that I was thinking about purchasing my lease. I immediately felt c More

by DVorbe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 03, 2012 -

DCH Freehold Toyota responded

Dear DVorbe: Wow! Thank you for taking the time to provide us with this positive review. I am thrilled to hear you had such a pleasant experience dealing with Gunther at DCH Freehold Toyota. Gunther is a skilled associate who makes it very easy for our customers to do business here. He goes the extra mile to make sure his customers are fully informed and that they have all of the information needed to make a decision. Thank you for choosing DCH Freehold Toyota. We sincerely appreciate your business and excellent recommendation! Regards, William Liang | General Manager | DCH Freehold Toyota

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