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DCH Freehold Toyota

Freehold, NJ

4.7
2,668 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,668 reviews

December 01, 2012

Ian was a pleasure to work with. He was very patient and knowledgeable about the cars. He followed up after the visit and was very helpful. More

by hdomke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2012 -

DCH Freehold Toyota responded

Dear hdomke@verizon.net: The complimentary review you have provided us with is sincerely appreciated. At DCH Freehold Toyota we strive to provide our customers with the outstanding service they deserve. Ian is a skilled associate with excellent product knowledge and follow up skills. I am happy to hear he was able to accommodate all of your needs. Thank you for your purchase and congratulations on your new vehicle! Regards, William Liang | General Manager | DCH Freehold Toyota

November 29, 2012

Gunther was very friendly, thorough, he seemed knowledgeable and explained very clearly about the car we were interested in. We felt no pressure with our experience. Excellent representative for More

by hrvepstein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2012 -

DCH Freehold Toyota responded

Dear hrvepstein: The positive review you have provided us with is greatly appreciated. At DCH Freehold Toyota we strive to provide our customers with the excellent service they deserve. Gunther is a skilled associate who goes above and beyond to accommodate his customers’ needs while treating them with friendliness and respect. I am glad to hear he was able to answer all of your questions and provide you with the knowledge to make a decision on a vehicle. Thank you for your purchase and welcome to our DCH Freehold Toyota Family! Regards, William Liang | General Manager | DCH Freehold Toyota

November 29, 2012

Once again my service rep. Jerry Rechtman has made my Once again my service rep. Jerry Rechtman has made my service appointment go smoothly and on time. He keeps the service issues understandabl More

by jude62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jerry rechtman
Dec 03, 2012 -

DCH Freehold Toyota responded

Dear jude62: Thank you for your kind words regarding your recent visit to our service department. I am happy to hear Jerry was able to accommodate your needs one again. He is a valued employee who goes above and beyond to provide his customers with the excellent service they deserve. Thank you for your business and awesome review! Regards, William Liang | General Manager | DCH Freehold Toyota

November 27, 2012

After emailing several dealers to get the quote on the car & then they telling us if you come over to our location & talk to us we may get you a better deal, we almost gave up. Some dealers were nice some More

by ssnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Weber-Ryan
Nov 28, 2012 -

DCH Freehold Toyota responded

Dear ssnj: Thank you for choosing DCH Freehold Toyota! We sincerely appreciate you taking the time to provide us with these positive comments regarding your recent visit. Our internet and sales departments work closely together to provide a smooth transaction for our customers. Michelle and Dan are both valued employees who treat their customers with the honesty and respect they deserve. They work together to provide their customers with excellent service while finding them the perfect vehicle at the right price in a timely manner. In finance, Pete takes the time to explain all of the financial options to his customers while making them feel comfortable about their decisions. Thank you for your recent purchase and awesome recommendation. We wish you much enjoyment in your new vehicle! Regards, William Liang | General Manager | DCH Freehold Toyota

November 25, 2012

By FAR best experience buying a car. Information provided on the phone about stock and price was accurate. Staff was honest (at a car dealership!!!) and friendly. I felt no pressure from any of th More

by Lizlems
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith Horn, Tommy Gordon
Nov 27, 2012 -

DCH Freehold Toyota responded

Dear Lizlems: Wow! I am thrilled to hear you describe your experience at DCH Freehold Toyota as “by far the best experience buying a car”. I am glad our team members were able to accommodate your needs and provide you with the accurate and honest information you were looking for. Thank you for your recent purchase and excellent review. We sincerely appreciate it! Regards, William Liang | General Manager | DCH Freehold

November 25, 2012

i am so happy with dealing with you guys and your services was excellent. i have proud about the staff and the way you make my deal so easy and smother. Pinesh patel. More

by Pinesh Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meir Jefroimski
Nov 28, 2012 -

DCH Freehold Toyota responded

Dear Pinesh Patel: Thank you for providing us with this complimentary review regarding your recent visit to DCH Freehold Toyota. I am glad to hear you were satisfied with your experience and we were about to make your purchasing process as easy and smooth as possible. Thank you for your purchase and welcome to our DCH Freehold Toyota Family! Regards, William Liang | General Manager | DCH Freehold Toyota

November 25, 2012

Diane Shain quickly located the exact vehicle we were looking for. Gunther Wu prepped and gassed the car, efficiently handled details and explained car very well. More

by sm-good
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Shain
Nov 28, 2012 -

DCH Freehold Toyota responded

Dear sm-good: We are glad to hear about your pleasant experience at DCH Freehold Toyota. Our internet and sales departments work closely together to provide a smooth transaction for our customers. I can see that Diane and Gunther made this possible for you. Diane works hard to find the perfect vehicle to suit her customers’ needs. Gunther makes sure to explain all of the details regarding the vehicle to the customer so that they are fully informed. Thank you for your recent purchase and welcome to our DCH Freehold Toyota Family! Regards, William Liang | General Manager | DCH Freehold Toyota

November 24, 2012

Ryan was very knowledgable in answering my questions when I first came to the dealership. Strictly by coincidence, I returned on Ryan's day off, so I worked with Jordan Citron, who was very helpful as well. More

by vansila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jordan Citron ... and...
Nov 27, 2012 -

DCH Freehold Toyota responded

Dear vansila: Thank you for taking the time to provide us with this complimentary review. I am glad to hear you had a positive experience at DCH Freehold Toyota. Ryan and Jordan are both valued employees with excellent product knowledge who make it very easy for our customers to do business here. In finance, Paul makes sure to explain all of the financial options to his customers while completing the paperwork in a timely manner. Thank you for your purchase and excellent recommendation! Welcome to our DCH Freehold Toyota Family. Regards, William Liang | General Manager | DCH Freehold

November 21, 2012

Mr John Bishop was very attentive to our needs and provided professional advice. He was patient answering all of our questions and concerns. We were able to negotiate a reasonable price for our Toyota More

by PedroMoreno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2012 -

DCH Freehold Toyota responded

Dear PedroMoreno: Thank you for taking the time to provide us with this positive review regarding your recent visit to DCH Freehold Toyota. I am glad to hear you had a pleasurable experience with John and that he was able to accommodate your needs. John is a valued employee who makes it very easy for our customers to do business here. Thank you for your recent purchase and excellent review! We wish you the best of luck in your new RAV4. Regards, William Liang | General Manager | DCH Freehold

November 20, 2012

we have purchased two Toyota Sienna's through your dealership with the help of Diane Shain. She has always gone above and beyond to assist us and this time was no exception. We lost two cars to Hurr More

by wardog8232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Shain
Nov 23, 2012 -

DCH Freehold Toyota responded

Dear wardog8232: Thank for taking the time to submit this complimentary review. I am sorry to hear about your loss due to Hurricane Sandy. I am glad Diane and Andrea were able to accommodate your needs. Diane and Andrea go above and beyond to satisfy their customers. Thank you choosing DCH Freehold Toyota! We wish you the best of luck in your new Siennas! Regards, William Liang | General Manager | DCH Freehold Toyota

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