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DCH Freehold Toyota

Freehold, NJ

4.7
2,668 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,668 reviews

October 22, 2012

I hate shopping for a new car. It is usually a long process and involves endless negotiations on price with dealers repeatedly telling me that I don't understand why they can'y meet my price. I went to More

by LeeSullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michelle Weber-Ryan
Oct 24, 2012 -

DCH Freehold Toyota responded

Dear LeeSullivan: We are glad to hear about your pleasant experience at DCH Freehold Toyota. Our employees strive to create a friendly, comfortable environment for our customers while providing them with the excellent service they deserve. Our internet and sales departments work closely together to provide a smooth transaction for our customers. I can see that Michelle and Ian made this possible for you. I am glad Ian was able to find you the vehicle you wanted at the price you liked. Thank you for your recent purchase and welcome to our DCH Freehold Toyota Family! Regards, William Liang | General Manager | DCH Freehold Toyota

October 22, 2012

Dmitri was excellant and very professional. I would definitly refer him to friends and family. I have purchased and leased many cars and he was by far the best salesman I have encountered. More

by amallozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2012 -

DCH Freehold Toyota responded

Dear amallozzi: Thanks for the sharing your kind words about your recent visit to DCH Freehold Toyota. I am glad to hear you had an excellent experience dealing with Dmitri. Dmitri is a skilled associate who makes it easy for his customers to do business here. Thank you for your recent purchase and great recommendation. It is sincerely appreciated! Welcome to our DCH Freehold Toyota family. Regards, William Liang | General Manager | DCH Freehold Toyota

October 22, 2012

Ryan Santos is a very professional sales person. He knows his vehicles very well. He was able to show us the vehicle that met our requirements. He provided all the details related to the cars functi More

by klara drossos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ryan santos sales
Oct 24, 2012 -

DCH Freehold Toyota responded

Dear klara drossos: We sincerely appreciate you taking the time to provide us with this awesome review! It’s great to hear you had a positive experience dealing with Ryan at DCH Freehold Toyota. Ryan is a skilled associate who uses his excellent product knowledge and genuine, accommodating nature to suit all of his customer’s needs. Thank you for your purchase and great recommendation. We wish you all the best in your new Venza. Regards, William Liang | General Manager | DCH Freehold Toyota

October 21, 2012

our salesman Eric and the dealership were both professional, helpful, and excellent. We would highly recommend both to our friends and family. I think it was the first time we left a dealership More

by Tayjam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Eric Krentzman
Oct 24, 2012 -

DCH Freehold Toyota responded

Dear Tayjam: Thank you for taking the time to provide us with these positive comments. I’m glad to hear you had a pleasurable experience dealing with Eric at DCH Freehold Toyota. Eric is a valued employee and I agree with all of the words you used to describe him. He does everything in his power to accommodate his customers’ needs and get them into the perfect vehicle to suit their lifestyle. Regards, William Liang | General Manager | DCH Freehold Toyota

October 20, 2012

Michelle and Andrea worked with me for three months to give me a car at a price I was willing to pay. Andrea arranged for Sal to drive the car to my house because I am unable to leave the house to travel More

by raymondtcaffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Ryan Weber; Andrea Nieves; Sal , Michelle Weber-Ryan
Oct 24, 2012 -

DCH Freehold Toyota responded

Dear raymondtcaffrey: We greatly appreciate you taking the time to share your positive comments about your experience at DCH Freehold Toyota. I am happy to hear the excellent team of Michelle, Andrea and Sal was able to accommodate your needs and find you the vehicle you wanted a price you liked. Sal is a valued employee who truly goes the extra mile to satisfy his customer’s needs. Thank you for recent purchase and welcome to our DCH Freehold Toyota Family! Regards, William Liang | General Manager | DCH Freehold Toyota

October 20, 2012

This was a very pleasant experience ! What a nice young man Dan Walling was to meet and work with ! Very professional, informative, helpful and fun ! ! Not knowing when I arrived if I was even interested More

by candle2glo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2012 -

DCH Freehold Toyota responded

Dear candle2glo: The positive review you have provided us with is greatly appreciated. I am thrilled to hear about your excellent experience with Dan Walling at DCH Freehold Toyota. Dan is a valued employee who makes it very easy for our customers to do business here. He listens to his customer’s needs and does everything in his power to accommodate them. I am glad Dan was able to answer all of your questions and make the purchasing process run as smoothly as possible. In finance, Peter takes the time to explain all of the financial options to his customers while completing the paperwork in a timely manner. Thank you for your recent purchase and welcome to our DCH Freehold Toyota Family! Regards, William Liang | General Manager | DCH Freehold Toyota

October 19, 2012

The people at DCH Freehold Toyota are the best.The whole car buying process can be stressful. Everyone I dealt with was very good at what they do and eased the stress. They were kind and helpful and it was More

by bburns815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Mellage, Meir Jefroimski
Oct 24, 2012 -

DCH Freehold Toyota responded

Dear bburns815: Wow! It brings me great pleasure to hear you had such an excellent experience at DCH Freehold Toyota. Our employees go above and beyond to create a friendly, comfortable atmosphere for our customers while providing them with the outstanding service they deserve. I am glad to hear the awesome team of Kim, Meir and Pete was able to accommodate your needs! Thank you for your recent purchase and great recommendation. Welcome to our DCH Freehold Toyota Family. Regards, William Liang | General Manager | DCH Freehold Toyota

October 17, 2012

On September 13, 2012 I purchased a used Sienna van with the understanding that the sale was subject to my mechanic's approval. Upon inspection, I was informed that the accident the car had been in was mor More

by arnoldandjoyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 24, 2012 -

DCH Freehold Toyota responded

Dear arnoldandjoyce: I am sorry to hear about your unpleasant experience at our dealership. The feedback you have provided is greatly appreciated, as I am sure we can learn from it. Our employees at DCH Freehold Toyota try their best to provide exceptional customer service and to continuously exceed our customer’s expectations. Unfortunately, sometimes we do fall short and I sincerely apologize for your negative experience. It is not uncommon for us to sell a vehicle with a Carfax accident as long as this information is disclosed, which I understand it was at the point of sale. Price was also adjusted and based on the mileage as well as the condition of the vehicle, which may include prior damages that we knew of. We certainly value you as our customer and are willing to accommodate you. Please do not hesitate to contact us if we can be of service again to you in the future. Also, the positive comments you left us regarding your experience with James Cooper are sincerely appreciated. We are glad to hear he was such a pleasure to deal with. Again, I thank you for your feedback as it is a crucial tool in continuously improving our business and providing our customers with the outstanding service they deserve. Regards, William Liang General Manager DCH Freehold Toyota

October 16, 2012

Keith was friendly, informative and cooperative as we were researching and then leasing a 2013 Corolla. Well done, Keith Gore Sincerely, Sheryl and Mitch Strear More

by smstrear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2012 -

DCH Freehold Toyota responded

Dear smstrear@comcast.net: Thank you for taking the time to provide us with this positive review regarding your recent visit to DCH Freehold Toyota. I am glad to hear you had a pleasurable experience with Keith and that he was able to accommodate your needs. Keith is a valued employee who makes it very easy for our customers to do business here. Thank you for your recent purchase and excellent review! We wish you the best of luck in your new 2013 Corolla. Regards, William Liang | General Manager | DCH Freehold

October 15, 2012

Had a great experience with the purchase of my new 2012 Toyota Camry SE. I would recommend DCH Freehold Toyota to anyone who is looking for a great price on a new car. They will be my first stop when loo More

by jeffrey kostalos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michelle Weber-Ryan
Oct 23, 2012 -

DCH Freehold Toyota responded

Dear jeffrey kostalos: Thank you for your kind words regarding your recent visit to DCH Freehold Toyota. I am thrilled to hear you had such an awesome experience at our dealership. Our employees go the extra mile to satisfy our customers’ needs and I am glad we were able to accommodate you. Thank you for your recent purchase and excellent recommendation. We wish you the best of luck in your new 2012 Camry SE. Regards, William Liang | General Manager | DCH Freehold

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