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DCH Freehold Toyota

Freehold, NJ

4.8
2,672 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,672 reviews

July 09, 2012

Have purchased 5 cars from this dealership, past 2 from James Cooper. He has always been excellent to work with and very co-operative. The dealership is very friendly and works closely with you. Paul Leahy More

by AKatims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 09, 2012 -

DCH Freehold Toyota responded

Dear AKatims: Thank you for taking the time to write this outstanding review about your purchase with James Cooper. It’s exciting to hear that this is your fifth purchase from DCH Freehold Toyota. We sincerely appreciate your loyalty to our dealership and our sales consultant, James. James is a valuable asset to our dealership and we are happy to have him on our team. He goes the extra mile to satisfy our customers’ needs and to find them the perfect vehicle for their lifestyle. Paul is detail oriented finance manager who will make sure to thoroughly explain all options to his customers. Together they make an excellent team, resulting in an easy process for our customers. We thank you again for your continuous business and loyalty. Welcome back to our DCH Freehold Toyota Family! Regards, William Liang | General Manager | DCH Freehold Toyota

July 09, 2012

I got my quote from Diane Shain, who is internet sale specialist. She was very professional and had an answer to all of my questions.I have to admit that I had many questions:)I called her many times be More

by jenya76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Shain
Jul 09, 2012 -

DCH Freehold Toyota responded

Dear jenya76: Wow! It’s amazing to hear how satisfied you were with your experience at DCH Freehold Toyota. Diane is an attentive employee with excellent follow up skills. She goes out of her way to answer all of her customer’s questions until they have the knowledge needed to decide on a vehicle. Keith is skilled associate who provides his customers with excellent service. Together Diane and Keith make a great team and I am glad they were able to help you find the car you wanted at the price you liked. Thank you for your purchase and congratulations on your new vehicle. We are flattered that you want to come back to us for your future purchases. Welcome to our DCH Freehold Toyota Family. Regards, William Liang | General Manager | DCH Freehold Toyota

July 09, 2012

My wife and I enjoyed a very pleasant buying experience where the Sales consultant was very knowledgeable, courteous, and responsive. Our other interactions with the sales manager as well as the finance m More

by tracychud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Meir Jefroimski
Jul 09, 2012 -

DCH Freehold Toyota responded

Dear tracychud: Thank you for your positive comments regarding your most recent visit to DCH Freehold Toyota. We are delighted to hear about your pleasant experience. All of our sales consultants, sales managers and finance managers strive to provide our customers with the best possible service. I am glad to hear our team was able to accommodate you and help you find a vehicle to suit your needs. Thanks again for your purchase and recommendation. Congratulations on your new vehicle and welcome to our DCH Freehold Toyota Family! Regards, William Liang | General Manager | DCH Freehold Toyota

July 06, 2012

I would definitely recommend this dealership. Ian Salon was very patient, knowledgeable, accurate, clear and answered all of my questions. WhateverHe is very trustworthy and responded to all my enquires More

by kondalbond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 09, 2012 -

DCH Freehold Toyota responded

Dear kondalbond: Thank you for your awesome recommendation! I am happy to hear that you had such a great experience dealing with Ian at DCH Freehold Toyota. Ian is an asset to our dealership and can definitely provide his customers with the accurate knowledge they need to decide on a vehicle that will suit their lifestyle needs. Thank you for your purchase. Congratulations on your new vehicle and welcome to our DCH Freehold Toyota Family. Regards, William Liang | General Manager | DCH Freehold Toyota

July 06, 2012

Michelle was a great sales person. She broke everything down simple so I could see what the payments could be. She also did not pressure me at all into other options, she made aware of these options and le More

by midway2977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Weber-Ryan
Jul 09, 2012 -

DCH Freehold Toyota responded

Dear midway2977: The positive review you have provided is sincerely appreciated. I am excited to hear that your most recent purchase experience was easy and pleasant. Michelle is a skilled associate who will go above and beyond to satisfy her customer’s needs and always make sure to provide them the knowledge needed to decide on a vehicle. Thank you again for your purchase. Welcome to our DCH Freehold Toyota Family. Regards, William Liang | General Manager | DCH Freehold Toyota

July 05, 2012

My experience when I came to toyota in freehold was amazing. I couldn't be more happy with the desicion that we went with and also the unbelievable help from Jeff that we got as well.He was very friend More

by hhessler27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2012 -

DCH Freehold Toyota responded

Dear hhessler27: The positive feedback you have provided is sincerely appreciated. Thank you for the awesome recommendation! It's customers like you that are our best form of advertising. I am delighted to hear that Jeff was able to accommodate you and find the perfect vehicle to suit your needs. Jeff is a valued employee and we are happy to have him on our team. It’s great to hear you had such a pleasant experience here. Welcome to the DCH Freehold Toyota family. Regards, William Liang | General Manager | DCH Freehold Toyota

July 05, 2012

Third time purchasing or leasing a vehicle from DCH Freehold Toyota. Michelle as always provided the information required to decide on the model, options, and price of the vehicle. The entire transacti More

by Rick SE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Weber-Ryan
Jul 05, 2012 -

DCH Freehold Toyota responded

Dear Rick SE: Thank you for taking the time to write such a great review about your most recent purchase experience! We are honored to hear that this is your third vehicle purchase from DCH Freehold Toyota. Michelle is an asset to the dealership and I am thrilled that she treated you so well. Michelle will go the extra mile to satisfy her customer’s needs and always make sure to provide them with necessary follow up. I am glad she was able to accommodate you and make your purchase experience pleasurable and easy. Thank you for your purchase and welcome back to our DCH Freehold Toyota family. Regards, William Liang | General Manager | DCH Freehold Toyota

July 05, 2012

This is the second vehicle I have gotten from this dealership. My salesman Gunther Wu and the sales manager Steve were the best team I have ever worked with. I have bought cars and trucks from other d More

by Bobby U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2012 -

DCH Freehold Toyota responded

Dear Bobby U: The exceptional review you have provided us with is greatly appreciated. We are honored to hear that you received the top-notch service you deserve at DCH Freehold Toyota. Gunther and Steve make a great team and I am happy to hear they were able to accommodate you. They make sure to respect their customers and provide them with the proper knowledge they need to make a decision. Additionally, our service team strives to give our customers outstanding service as well. They aim to provide a quick and easy process for all of our customers. It’s great to hear Don and Beth were able to make this possible for you. Thank you for your most recent purchase. We sincerely appreciate your business and loyalty. Welcome back to our DCH Freehold Toyota Family. Regards, William Liang | General Manager | DCH Freehold Toyota

July 03, 2012

June has been selling my family and myself Toyotas for over 10 years. Each and every time she has gone above and beyond to make us happy customers. She is the reason i came back because I knew I would get More

by missjayme6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 04, 2012 -

DCH Freehold Toyota responded

Dear missjayme6: Thank you for the comments you left us regarding your recent vehicle purchase from DCH Freehold Toyota. I am very pleased to hear that you had another awesome experience dealing with June. June goes above and beyond to provide her customers with the outstanding service they deserve. We are flattered that after ten years you continue to choose DCH Freehold Toyota. Thank you again for your continuous business and loyalty. Regards, William Liang | General Manager | DCH Freehold Toyota

July 03, 2012

I have leased Toyota RAV4 at this dealership. All I can say is that all people I've worked with did a great job, took a very good care of me and were very responsive to my interests and needs. I enjoyed d More

by bespredel2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 03, 2012 -

DCH Freehold Toyota responded

Dear bespredel2: Thank you for your positive review! I am glad to hear you had such a great experience at DCH Freehold Toyota. Our employees strive to create the best experience for our customers. They are attentive, knowledgeable and always aiming to find the perfect vehicle for their customers. Thank you for your purchase and I wish you the best of luck with your new RAV4. Welcome to our DCH Freehold Toyota Family. Regards, William Liang | General Manager | DCH Freehold Toyota

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