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DCH Freehold Toyota

Freehold, NJ

4.7
2,668 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,668 reviews

August 13, 2022

Dealership seems ok. Vinny Vitolo and Ian Salon were solid in industry and product knowledge. More

by John Forcella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vitolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

DCH Freehold Toyota responded

Thank you for the positive feedback about Vinny and Ian! Please do not hesitate to let us know if there is something we can improve on to make your next experience even better.

August 13, 2022

Working with Ian was a delight - he kept me informed of getting my vehicle from leasing it to getting it More

by Monamina52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

DCH Freehold Toyota responded

Thank you for the wonderful review! We are so glad you enjoyed working with Ian!

August 07, 2022

Ian is by far one of the best associates I have worked with, and I have dealt with salespeople from a number of different dealerships including Audi, Mercedes, etc. He provides world class service and is More

by parislee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

DCH Freehold Toyota responded

Thank you for the great review! We truly enjoy reading this type of feedback!

August 01, 2022

Just a truly outstanding dealership. I leased my seventh car there this past Friday. I worked with Ian Salon for every single car. Ian is the best car salesman I have ever dealt with. He More

by Gabriel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

DCH Freehold Toyota responded

Thank you for the excellent review! We truly appreciate your business and your loyalty! Enjoy your new vehicle, and we look forward to working with you again in the future.

July 31, 2022

Ian by far provided the best experience I've ever had a Freehold Toyota. Thank you! More

by Richardlauber1019
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

DCH Freehold Toyota responded

Thank you for the 5-star feedback! We appreciate your business and your kind words.

July 29, 2022

Came back next day to finalize the deal and everything went extremely smooth and efficiently. Couldn’t be happier. Felt like a friendly relaxed environment. Ian was super cool and easy to work with! More

by dzacc7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

DCH Freehold Toyota responded

Thank you for the positive feedback! We always strive to provide the best experience possible!

July 28, 2022

Had a very pleasant experience at this dealership. I would recommend anyone looking for an easy time purchasing or leasing a vehicle. More

by Tbliss47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Braverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

DCH Freehold Toyota responded

Thank you for the great review and recommedation!

July 28, 2022

Very kind and Friendly. They greeted me right at the door and helped me along the whole way More

by dzacc7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

DCH Freehold Toyota responded

Thank you for the wonderful review! We truly appreciate your business and feedback!

July 26, 2022

Once again Freehold toyota did an amazing job. Been using them for over 20 years and it's always a great experience. Ian is a terrific salesperson and all the managers are wonderful too. More

by GDist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Conway, Evan Katz
Jul 27, 2022 -

DCH Freehold Toyota responded

Thank you for the excellent review! We truly appreciate your feedback and your loyalty!

July 23, 2022

When you make an on line bid, you will get an email that says you can "Consider the car sold". However, when you arrive at the dealership, they do not honor your bid. They use lame excuses like "The price w More

by Dissatisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ian-Michael Salon
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Rizzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Ventriglio
Jul 27, 2022 -

DCH Freehold Toyota responded

Hello, I appreciate your feedback on your recent visit to DCH Freehold Toyota. I have reviewed your visit with my team as well as the showroom security video and have discovered a few inconsistencies with your review. First off, James Rizzo was off that day and had zero interaction with you. Secondly, we do not have an online tool that would "accept an offer" of any kind. When Nick asked to see your "certificate" showing your accepted offer of well under our lowest advertised price, you lost your composure and started screaming and using profanity towards my team. We strive to provide a safe and professional environment for both our customers as well as our employees and the type of name calling and profanity that you were using compromises that environment. After this episode, Nick politely asked you to leave and escorted you out of the showroom as you screamed at our customers. As for your former dealings with Freehold Toyota, I can not speak to these visits as we stopped selling the Celica in 2006 and that was before my tenure with this store. Again, I appreciate your feedback and can be reached at 732-984-6141 if there is any further clarification needed. Respectfully, Brian Conway, General Sales Manager

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