DCH Freehold Toyota

Desired outcome is customer satisfaction Called to check on the car I wanted to test drive when Ashley told me there was a traffic jam outside and it would not be a good idea at that time, co Called to check on the car I wanted to test drive when Ashley told me there was a traffic jam outside and it would not be a good idea at that time, concern for the livelihood of another is pretty important in my book.. Traveled up later that evening and went on a test drive with Ian who was a informative, positive gentleman, addressing the particulars I wanted in a vehicle. I decided to put a deposit on the car and got into a conversation with Nick who was also a positive nice guy. I wanted the car that night, feeling like it was too late telling Dennis I'd be back in a few days, however he was willing to stay just for me. I decided to take off work the following day and met Nori an awesome woman who really helped carry me through the rest of the process in addition to test driving a newer model that caught my interest. The main priority was my well being I did not feel like a number or just a sale it was nice. While in the process Meir (mayor) breezed through with an upbeat energy that brought some laughs. I bought the newer used model camry and am completely satisfied. More

Highly Recommend Excellent customer service, salesman went above and beyond delivering the car to my doorstep! Very friendly, knowledgeable staff. Best experience ever Excellent customer service, salesman went above and beyond delivering the car to my doorstep! Very friendly, knowledgeable staff. Best experience ever. Made everything so easy. More

Fantastic Buying Experience Over the course of my life, I have purchased many cars from both individuals and dealerships. I must say, working with Ian to purchase my latest car, Over the course of my life, I have purchased many cars from both individuals and dealerships. I must say, working with Ian to purchase my latest car, was by far my best car buying experience. Right from the first moment I contacted him, I knew I made the right choice. Before I even met him, I was impressed by his communication. He stayed in constant contact via email and phone when needed and at no time did I ever felt pushed. He gently shepherded me through the car's evaluation and was only too happy to get me whatever information I requested. The negotiation was swift and painless, with Ian never making me feel ill at ease. The agreed upon purchase price was fair and I feel I got a wonderful car, at the best possible price. Bottom line, If you want to purchase a quality car, at a fair price while working with a true professional, then Ian-Michael Salon is the perfect choice. More

Friendly, appreciative, no nonsense Friendly atmosphere ; managers and sales associates very appreciative. Straight forward, no nonsense sales process. They made the buying experience Friendly atmosphere ; managers and sales associates very appreciative. Straight forward, no nonsense sales process. They made the buying experience easy. I would certainly buy from Ian again. More

Knowledgeable and Fast I had told Ian I needed to be complete by 6 pm. Well, even though he was working with other clients, Ian was able to honor my request with a few minut I had told Ian I needed to be complete by 6 pm. Well, even though he was working with other clients, Ian was able to honor my request with a few minutes to spare. He is by far a gentleman and a very accomplished salesperson. More

DCH Freehold Ian is the best.....works to provide one great service and prices.....I have always felt comfortable buying or leasing a car from this person....than Ian is the best.....works to provide one great service and prices.....I have always felt comfortable buying or leasing a car from this person....thank you More

Excellent and Knowledgeable Highly recommend! This is the second time using Ian to lease a car. Ian will try his best to get you what you are looking for at the best price possible. No nonsense, This is the second time using Ian to lease a car. Ian will try his best to get you what you are looking for at the best price possible. No nonsense, quick, and very knowledgeable. I highly recommend Ian. More

Great upgrade purchase! We needed a new car during the stressful holiday season. Our salesman was very knowledgeable and he got us into a great pre owned car. He had a great We needed a new car during the stressful holiday season. Our salesman was very knowledgeable and he got us into a great pre owned car. He had a great variety to choose from based on our needs. He made sure he explained how to use all the cars features. He even got us a number of insurance quotes. I would definately recommend Justin Raymond for your car needs. More

Outstanding service!!! Justin Raymond and the team at DCH Freehold Toyota were not only professional and fair but also made you feel like family!! They took their time to re Justin Raymond and the team at DCH Freehold Toyota were not only professional and fair but also made you feel like family!! They took their time to really make sure we got what we wanted no matter how long it took with no frustration. The DCH Toyota team are truely family and it shows in how they treat their customers!!! Thank you 😊 More

Excellent!! Justin and the team at DCH Freehold Toyota are wonderful. Everyone we dealt with was an absolute pleasure. Everyone was extremely knowledgeable and fr Justin and the team at DCH Freehold Toyota are wonderful. Everyone we dealt with was an absolute pleasure. Everyone was extremely knowledgeable and friendly. They went above and beyond to make sure I got the car I wanted at the price I needed. I would recommend this dealership to anyone looking for a car. More