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DCH Freehold Toyota
Freehold, NJ
2,675 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,675 reviews
November 20, 2017
Low stress The visit to the dealership was one of the least if not the least stressful I have ever had. Richard,my sales person , had a lot to do with this relax The visit to the dealership was one of the least if not the least stressful I have ever had. Richard,my sales person , had a lot to do with this relaxing experience. Thanks, Rich More
by MAG2
November 20, 2017
Great experience to work with Ian-Michael , 10/10 recommend .-Friendly and helpful , got my new car same evening , spend 20 min on paperwork ,Thanks . to work with Ian-Michael , 10/10 recommend .-Friendly and helpful , got my new car same evening , spend 20 min on paperwork ,Thanks . More
by Ole
Employees Worked With
November 19, 2017
Very pleasant. Devon was more than helpful, professional and courteous. He didn’t play games and he completed the deal in a reasonable amount of time. I would highly Devon was more than helpful, professional and courteous. He didn’t play games and he completed the deal in a reasonable amount of time. I would highly recommend Devon to anyone. Great experience. More
by Kevin201
Employees Worked With
Devon Greene
November 19, 2017
Great Experience! Worked with Nori and she made it very easy! She went through all the details of my car lease and was very patient and thorough. I highly recommend her Worked with Nori and she made it very easy! She went through all the details of my car lease and was very patient and thorough. I highly recommend her! More
by deerna1
Employees Worked With
Nori Wilhelm
November 15, 2017
Great Experience!! Nick was phenomenal -- it was my first time buying a car and he really helped me make sure that I was making the best decision for me. Unlike some oth Nick was phenomenal -- it was my first time buying a car and he really helped me make sure that I was making the best decision for me. Unlike some other salesmen I have encountered, Nick went above and beyond to help me choose a car in that I felt extremely comfortable about the choices we ultimately narrowed down to. He took his time and I never felt pressured into one car over another, but really felt like it was a team effort to find the perfect match. For as stressful as purchasing a car was, Nick made the process that much easier, and I am so so appreciative of that. Excellent overall experience and I would DEFINITELY recommend!!! More
by nic_notrice
Employees Worked With
Nicholas Hoff
November 14, 2017
Top notch - 5 stars all the way Just bought a highlander at DCH. Worked with Andrea, Ashley, Nick and they were all fabulous. Great customer service. The best purchasing experienc Just bought a highlander at DCH. Worked with Andrea, Ashley, Nick and they were all fabulous. Great customer service. The best purchasing experience ever. Will definitely recommend them to all family and friends. Thanks again! More
by JonathanRodriguez
Employees Worked With
Andrea Nieves, Dmitri Sokolov, Ashley Ortiz-Milne, Nicholas Ventriglio
November 14, 2017
Simply The Greatest! Paul and Ian are simply the greatest. From start to finish, they helped me lease and buy my car out successfully for an amazing price. Wouldn't dream Paul and Ian are simply the greatest. From start to finish, they helped me lease and buy my car out successfully for an amazing price. Wouldn't dream of going anywhere else! More
by s_bukofsky
November 13, 2017
5 stars I get a good deal! Ian-Michael made it very simple and easy. This guy is very knowledgeable and quick. It's my second car that i brought from him at D I get a good deal! Ian-Michael made it very simple and easy. This guy is very knowledgeable and quick. It's my second car that i brought from him at DHC freehold Toyota and so far i'm very satisfied. More
by Shota
Employees Worked With
November 12, 2017
DCH Freehold Toyota Stands Out From my experience, DCH Freehold Toyota is the antithesis of what you already think of car dealerships. From bottom to top, they were very upfront, c From my experience, DCH Freehold Toyota is the antithesis of what you already think of car dealerships. From bottom to top, they were very upfront, courteous and willing to go the extra mile. Justin Raymond is the salesman we were paired up with, and I’m so grateful for it. He was such a cool guy, genuinely cared about our well-being, and was as honest as it gets. My wife and I went into DCH Freehold Toyota pretty stressed out. We’ve been researching for weeks, been to several dealerships before them and we were pretty much exhausted from all the research, car shopping and dealership tricks being played on us. Justin eased up the tension by being himself, cracking some jokes, while being serious when we needed to talk business specifics. Even after our purchase, he noticed some cracks in our windshield, and organized for a repair or replacement, free of cost. He filled our tires since an indicator was showing some deflation, also noticed there were no floor mats, so he replaced them with some good ones. He didn’t need to do any of that, but he did. He was a great reminder that there are still some genuine men and women out there trying to do business the right way. I don’t gain anything from saying this, but if you want a good deal while being treated well and professionally, walk into that dealership and ask for Justin Raymond. Justin and the rest of the guys at DCH Freehold Toyota were almost too honest. I went there at the end of the month because I knew they'd be trying to meet some sort of sales threshold, so I'd most likely be getting a good deal. It was mentioned to me twice that they were way below their threshold, so it was obvious to me that they'd be willing to give a little more wiggle room in pricing, which they did. I got an unbelievable price for a 2014 CPO Camry. Even though I purchased a CPO car, I asked if I could get this inspected by a certified technician of my own. They were willing to hold the car until the next day, and even waived the deposit fee. They really went the extra mile for me. I have Justin, Dennis and Matthew to thank for that. To those leaving negative reviews, maybe I got lucky, or maybe some of you get back what you give. If you treat these guys like the xxxx of the earth, a natural human response isn’t going to be to go the extra mile for you. Do your research, be courteous and try to work a deal with them. If it doesn’t work out, move on. If you don’t get the price you want, maybe you’re not being realistic, or even if you’re bluffing to get the deal, you don’t need to be a jerk about it. More
by DaveRates
November 12, 2017
My visit on November 9th, 2017 On November 9th, 2017 I walked into DCH Toyota looking to trade in my 2006 Pontiac. I wasn’t sure which model I would like most, but I was met by Denn On November 9th, 2017 I walked into DCH Toyota looking to trade in my 2006 Pontiac. I wasn’t sure which model I would like most, but I was met by Dennis at the front door. I told Dennis my budget, the style and color car I was interested in and he went over how the trade in would work. Dennis then introduced me to Nick and we sat down to talk about the process of leasing a new car. He then began to have me sit in a few models and explained the features of each one. After getting a feel for the different models, my heart was set on the 2018 Camry. Nick then assisted me with all of the proper paperwork and helping me with my insurance. I then sat with Sal who helped explain all of the financial information. A few moments later, I was driving out of the lot with my new Camry! I’m absolutely in love with my new car and I would reccomend this dealership to my friends and family. More
by Bhammel
Employees Worked With
Dennis Fike, Salvatore Loretta, Nicholas Ventriglio
