DCH Honda of Nanuet

Me. Sanchez had an excellent professional approach. He worked with us to get the deal done until we reached a mutual agreement. He was very thorough in explaining every detail about the car. He made the e worked with us to get the deal done until we reached a mutual agreement. He was very thorough in explaining every detail about the car. He made the entire process painless so I recommend Mr. Sanchez for employee of the year. More

Jean Joseph gave me excellent service and made sure all my needs were met. The process was very quick and I no problems with anything. Completely satisfied my needs were met. The process was very quick and I no problems with anything. Completely satisfied More

Tony Oparaku will be my rep. saler forever! Till today I have brought three cars from him and his high knowledge made everything easier than easy that you have very comfortable。I strongly recommend him. have brought three cars from him and his high knowledge made everything easier than easy that you have very comfortable。I strongly recommend him. More

Everyone here was so pleasant to work with and willing to negotiate what would work best for me. 10/10 would buy here again! Michael was incredibly helpful with finding me a great rate for my financing. Char negotiate what would work best for me. 10/10 would buy here again! Michael was incredibly helpful with finding me a great rate for my financing. Charles was so easy to work with and made sure to find me the exact car make and model I was looking for even though they didn’t have it on the lot. They went above and beyond to make my experience worthwhile, and I left with the car I wanted for a reasonable price and a great APR. More

Honda of Nanuet its the best dealer!! Eduardo was very professional and super helpful. It was an enjoyable and hassle free experience. I’m so excited to drive my new car. He took his time to matched my c professional and super helpful. It was an enjoyable and hassle free experience. I’m so excited to drive my new car. He took his time to matched my car needs. This is my second purchase and will continue to be loyal to this dealer. Highly recommend going to Nanuet, NY!! More

Tony made this experience great. He was informative, communicative, hunted for the color we wanted and was great to work with. Working with DCH Nanuet was seamless and professional. Have no complaints. communicative, hunted for the color we wanted and was great to work with. Working with DCH Nanuet was seamless and professional. Have no complaints. Thanks. More

Tony is a great Sales Representative, very professional, knowledgeable and friendly, patiently he explained everything about getting a new car, he was really helpful. Highly recommended! knowledgeable and friendly, patiently he explained everything about getting a new car, he was really helpful. Highly recommended! More

Never though getting a car was so easy , Tony and his staffs help so fast with in minutes was approved for my car , paperwork was so fast and i also got my car the same day . also he’s helping me to refi staffs help so fast with in minutes was approved for my car , paperwork was so fast and i also got my car the same day . also he’s helping me to refinance my car now and it been also so fast . I highly recommend for you guys to go to this dealer . More

Carlos great personality i was very happy with the car that carlos sold me . carlos is a great salesman overall great place to buy a car thanks carlos for helping me that carlos sold me . carlos is a great salesman overall great place to buy a car thanks carlos for helping me More

2016 Civic - A/C concern We purchased this car in July 2018 from the DCH group. In September 2018 (I've owned the car for 3 months...) the A/C condenser failed and was replace We purchased this car in July 2018 from the DCH group. In September 2018 (I've owned the car for 3 months...) the A/C condenser failed and was replaced under warranty at DCH Honda of Nanuet. In June 2019 (9 months later) the A/C condenser failed again. As the warranty had expired; I was made to pay DCH Honda of Nanuet for A/C condenser #3 to be installed in a car I had owned for less than a year. In March of 2020 (9 months later) the A/C system failed again. A/C condenser #4 was installed - and now covered under warranty as Honda realized there was an A/C condenser problem. (Note; In February of 2020 I was reimbursed by Honda for the June 2019 condenser repair expense; but only because I stumbled on the 'recall' program information myself. Honda did not contact me) Despite four (4) A/C condensers - the A/C system has never been strong. To replace the A/C condenser the system is evacuated of pressure and refrigerant A vacuum is pulled and confirmed to eliminate moisture - harmful to components, Oil is added to protect components - especially the compressor. Finally the system is charged with freon. This process is obviously disruptive and invasive to the entire system and not intended to happen multiple times in less than two years to any vehicle. Here we are in July of 2020 and the A/C system has failed again. The fourth A/C failure in a car I have owned for exactly two years. This time it's the compressor that has suffered and DCH Honda of Nanuet has quoted me $1,800.00 to repair. The DCH Honda of Nanuet service manager claims the A/C compressor failure is not related to, in any way connected with, or the result of the other THREE (3) A/C system failures, tear downs and repairs. How can an honest mechanic review the short history of this cars A/C problems and suspect failure of an A/C compressor in this situation could not be related? I have lost count of how many times this car has been taken to DCH Honda of Nanuet service for A/C concerns, picked up un-repaired waiting for parts, brought back again, picked up again... Ten trips? Twelve? It is being picked up again today - un-repaired. The nose of the car needs to be removed to replace the condenser. One time I had to return the car to the dealer as the nose was put back on crooked and had to be reinstalled properly. Our investment of time and resources in this regard are significant and ridiculous. We have yet to enjoy a Summer season with adequate or uninterrupted A/C in this car. A Honda Representative is being contacted for some type of review. How anything less than a complete repair can be offered without charge would be shocking. Stay tuned...... More