DCH Honda of Nanuet - Service Center

Best Service you can get I have been to Honda Service Depts from NJ all the way to Kingston and I have NEVER met anyone like Dominick Garretson at Nanuet Honda- there is not a I have been to Honda Service Depts from NJ all the way to Kingston and I have NEVER met anyone like Dominick Garretson at Nanuet Honda- there is not a question you can ask him that he wont take the time to answer fully - if he tells you something needs to be done on your car you know with 100% certainty that he is honest and knows what he is talking about- When you deal with him you will not be pushed into unnecessary work (like you get in other service departments) What he will do is tell you what you should do in the future on your vehicle - My husband has been very sick so he cant keep up with all the car issues anymore but Dominick has taken the burden off of us and I can just call and have him tell me what needs to be done- He is a true professional-But more than all the above he is a caring person who cares not just about your car but how you are doing- that is a trait rarely found in 2015- So needless to say we wont be bringing our car anywhere but to him- We are so thankful to him!! More

bad service Called a day before and the person Told me would be free to check whats wrong with a oil leak since my car is still under powertrain warranty then whe Called a day before and the person Told me would be free to check whats wrong with a oil leak since my car is still under powertrain warranty then when i come in the man told me would be 125 dollars to check. So i drove 30min to this place for nothing. More

Service may be good. Price not at all happy. I went in for a oil change, I was told that i am due for a 90K service 87449 actual reading. I said OK. Then it came out for some more work brake pads I went in for a oil change, I was told that i am due for a 90K service 87449 actual reading. I said OK. Then it came out for some more work brake pads & timing belt. The total came out to 1999$. When i went in there the total with taxes came to 2100$ odd, When i presented the discount coupon of 15% off and the timing belt discount. The service rep said that he has taken out discounts off already and the 15% does not apply to the 90k mileage. The coupon doesn't mention that it does not apply to 90k service. The sales rep did help by reducing 60-70$ but i felt like being cheated because of their policy of not accepting coupons. Also the list and the net price showed same so i am not sure how much was taken off the top. This is the last time i am going to this Honda dealership for service or for buying cars. More

There was a problem with my seltbelt/airbag system and the seatbelt restraint kicked in while I was driving and my airbag light went on. We read the manual and it said the SLS system was a lifetime warre the seatbelt restraint kicked in while I was driving and my airbag light went on. We read the manual and it said the SLS system was a lifetime warrenty. I called D & C Honda in Tenafly NJ and spoke to a Service advisor,first I asked for an appt. He told me I would have to wait 4 days for an appt and said the system is no under warrenty and I probably went over a pothole in the city and I would have to pay for the fixture. It didnt sound right to me because I didnt even bring the car in yet for a diagnostic so how would he know the damage is not under warrenty. I remember several friends saying good things about Nanuet Honda. I called them they said to bring the car in for a diagnostic check and they would let me know what is the issue. They asked me to come in right away. Already I was impressed because they were very accomodating. I met with Dominick Garretson. He was honest and professional, hetold me they would do a diagnostic check and let me know what the issue was. He called me 2 hours later and told me that it was no outside source causing the problem with the SLS system. He said there was a problem with my seatbelt which affected my airbag light. He said that that system IS under warrenty since an outside source, eg...a pothole did not cause the problem and all I was responsible for was the Honda $100 deductable. My car was fixed in a reasonable amount of time, they were very nice. He told me my seatbelt had a lifetime warrently. D & C honda of Tenafly was nasty when I came in to buy a car and their "Service Advisors" are nasty, dishonest and ripoff artists. More

After purchasing a 09 Honda Civic I experinced a problem which was mainly caused by my inexperience with the new technology. Mr Clifford was extremely patient and helpful. The problem was fixed and I am gr which was mainly caused by my inexperience with the new technology. Mr Clifford was extremely patient and helpful. The problem was fixed and I am grateful. More

I would like to recommend Erica Goeller, she goes above and beyond to help, providing excellent customer service! When I walked into the service center, although she was busy, she took the time and care to and beyond to help, providing excellent customer service! When I walked into the service center, although she was busy, she took the time and care to ensure that my experience was great. I had an issue that was a quick fix, she was able to deal with me and my automotive ignorance, and resolved my problem within 15 minutes. More

My 3rd Honda Accord lease came to an end Mid May. I visited Nanuet Honda with my brother-in-law .Neither one of us thought to walk away signing a contract but we did! The reason boils down to friendly visited Nanuet Honda with my brother-in-law .Neither one of us thought to walk away signing a contract but we did! The reason boils down to friendly service from a knowledgeable and professional sales person who answered all our questions without being too pushy. In addition, given there was a price range we both wanted to hit, it was pleasant to have someone who did not have a "take it or leave it" attitude but rather was open to negotiating. Congratulations to Honda Nanuet, especially Angelo and Glenn. More