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DCH Honda of Temecula

Temecula, CA

4.8
1,252 Reviews

26755 Ynez Road

Temecula, CA

92591

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Showing 1,252 reviews

April 02, 2025

Your service representative Juan Soriano is the best. You rarely find that level of customer service anywhere nowadays. More

by m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Serrano
Apr 02, 2025 -

DCH Honda of Temecula responded

We're thrilled Juan provided exceptional service for you at DCH Honda of Temecula. Thank you for recognizing his efforts and sharing your experience with us!

April 01, 2025

Very friendly staff and very pleasant environment! Almost feels like a second home to me. More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson, Danny Galat, Peter Shehata, Tim Joyce, Corbin Higgins
Apr 01, 2025 -

DCH Honda of Temecula responded

Hi Shirley, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at DCH Honda of Temecula.

April 01, 2025

I have been taking my car here for 4 years now and I have had nothing but good experiences. This last week I took it in for a recall repair, added a tire rotation an oil change and brakes on top of it and i More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The cashier lady is lovely, Tim Joyce
Apr 01, 2025 -

DCH Honda of Temecula responded

Hi Melissa, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at DCH Honda of Temecula.

March 30, 2025

We could go to the local dealer for repairs. Instead we drive from Carlsbad to DCH Honda Temecula for service with Russ Cupuano. He has great customer service, and he’s always looking out fo More

by christine.palileo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Capuano
Mar 31, 2025 -

DCH Honda of Temecula responded

Christine, thank you for making the drive to DCH Honda of Temecula and trusting Russ with your vehicle's service! We're delighted to hear about your positive experience. Safe travels until we see you next time!

March 30, 2025

We have purchased several Hondas from this dealership. Whether it’s service or purchase, the customer service is always exceptional, it’s clean and welcoming. More

by Gray Family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Gomes, Aaron Ferrer, Corey Broach, Rick Reveles, Cody Lafferty, Corbin Higgins, Juan Serrano, Mike Fernandez, Miguel Ortiz, Larry Stracener
Mar 31, 2025 -

DCH Honda of Temecula responded

Hi Gray, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at DCH Honda of Temecula.

March 29, 2025

Russ takes such good care of my family and our Honda cars. The waiting room is comfortable and nice. I really appreciate DCH and, at the end of the visit, Patty is efficient and so friendly. This is a g More

by Kathygetsresults@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Capuano
Mar 31, 2025 -

DCH Honda of Temecula responded

We're glad to hear that Russ and Patty provided excellent service during your visit at DCH Honda of Temecula. It's great to know you found the waiting room comfortable as well. Thank you for sharing such positive feedback!

March 28, 2025

I was pleased to have Russ as my Advisor and he informed me of the recall on my Civic. He also went out to the Service Bay to make sure my request for extra tire pressure was completed per my request...The More

by dava4lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Capuano, Juan Serrano
Mar 31, 2025 -

DCH Honda of Temecula responded

Hi, We appreciate the review. We are glad your time with us was a professional experience. We hope to see you again here at DCH Honda of Temecula.

March 28, 2025

Al Sy’s excellent service. Employees are knowledgeable, professional and friendly. I trust their advice and wor. More

by J24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Capuano, Tim Joyce, Rick Reveles
Mar 31, 2025 -

DCH Honda of Temecula responded

Hi, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at DCH Honda of Temecula.

March 28, 2025

Was a little disappointed with the “Wait”. It took 3 hours waiting for a “basic oil” change ….. Staff are friendly and I do like your lobby and your free coffee… Actually, I bought my car More

by joysuero619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Mar 31, 2025 -

DCH Honda of Temecula responded

Hello, Thank you for bringing this to my attention. I hear your frustration and it is regrettable to hear about your experience. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Chris Johnson - Service Manager - 951-491-2351

March 28, 2025

Service advisor Russ was efficient in processing my oil change appt. The snacks were superb and the Kurig coffee machine made it worth it to wait in the lobby! More

by jeffsol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Capuano
Mar 31, 2025 -

DCH Honda of Temecula responded

We're glad to hear that Russ and the team at DCH Honda of Temecula made your oil change experience enjoyable, complete with superb snacks and coffee! Thanks for sharing this positive feedback.