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DCH Honda of Temecula

Temecula, CA

Overview
Reviews
Vehicles
3.4
947 Reviews
Call Dealership (951) 268-9197
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26755 Ynez Road

Temecula, CA

92591

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Showing 947 reviews

August 01, 2022

A-OK a problem was resolved and am happy with the results. They stand behind their word. More

by Tkboomer8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Codey
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Sep 02, 2022 -

DCH Honda of Temecula responded

Hello, Thank you for bringing your circumstance to my attention. Your experience is regrettable to learn of and I apologize for the inconvenience this has caused you. At your earliest convenience, please consider reaching out to me directly. I would like to learn more about your experience and work with you. We would like the opportunity to earn your trust back. Danny Galat 951-491-2305 General Sales Manager

Sep 02, 2022 -

Tkboomer8 responded

Issue was resolved and I am pleased with the courtesy and professionalism exhibited. I would recommend this dealership and retract earlier negative review.

Helpful
July 01, 2022

Terrible customer service on the sales portion. Multiple calls to be forwarded with finance for them to not even do the proper job. More

by Jahhgoodwin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corbin Higgins, Skye Pronier
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Aug 01, 2022 -

DCH Honda of Temecula responded

Hello, Every customer who presents us an opportunity to earn their business deserves first-class treatment. Your experience is regrettable, and we would like the opportunity to learn from it to better serve future customers. When you are free, please contact me at the number below so we can discuss your experience in more detail. Danny Galat 951-491-2305 General Sales Manager

Helpful
April 01, 2022

The service was completed within the estimated time. It included all the items necessary to ensure safe and reliable operation of the automobile, More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Amezquita
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Apr 14, 2022 -

DCH Honda of Temecula responded

Hello Paul, our DCH Honda of Temecula service team strives to get our valued customers back on the road as quickly and safely as possible and it is so great to hear they were able to do jus that for you. We appreciate your feedback and hope to see you again!

Apr 14, 2022 -

DCH Honda of Temecula responded

Hello Paul, our DCH Honda of Temecula service team strives to get our valued customers back on the road as quickly and safely as possible and it is so great to hear they were able to do jus that for you. We appreciate your feedback and hope to see you again!

Helpful
March 31, 2022

very pleasant experience. i only own hondas and i always bring them here for service. juan serrano is very professional. no pressure and no scare tactics to sell other service More

by jose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Serrano
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Apr 01, 2022 -

DCH Honda of Temecula responded

Hi Jose, it's a pleasure to hear that our service team always takes such great care of you whenever you come in! Thank you for your positive review and we hope to see you again! Regards, Chris Johnson Service Manager cjohnson@dchusa.com

Helpful
March 27, 2022

Bough my Pilot here back in 2012. Been bring it here for all my services. Juan Serrano has been my service guy. He is fantastic! Never feel like I'm being sold something I don't need More

by Busy mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Serrano
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Mar 28, 2022 -

DCH Honda of Temecula responded

Juan is awesome and we can't wait to let him know about your kind words! We look forward to many more years to come together! Regards, Chris Johnson Service Manager cjohnson@dchusa.com

Helpful
March 18, 2022

The best! Honda Temecula management and technicians are all professionals. I always come here for all my 4 Hondas. More

by normmina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Reveles
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Mar 21, 2022 -

DCH Honda of Temecula responded

We truly appreciate your loyalty to us and we look forward to working together for many more years to come! Take care. Regards, Chris Johnson Service Manager cjohnson@dchusa.com

Mar 21, 2022 -

normmina responded

Thank you!

Helpful
March 14, 2022

Vehicle work was completed within the promised time and final cost was less than original estimate. Susan was also great to work with. More

by PZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Turner
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Mar 15, 2022 -

DCH Honda of Temecula responded

We are pleased to hear that you had a smooth service experience with Susan! Can't wait to see you again! Regards, Chris Johnson Service Manager cjohnson@dchusa.com

Helpful
March 13, 2022

Very accommodating and courteous. Seamless process, from determining the vehicle i wanted to securing the model wanted. More

by rudym1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fernandez
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Mar 14, 2022 -

DCH Honda of Temecula responded

it gives us great pride to hear that you had a smooth and easy experience! Feel free to contact us with any questions or comments that you might have in the future! Regards, Danny Galat General Sales Manager dgalat@dchusa.com

Helpful
March 10, 2022

Mike Arnold and Russ Capuano did an outstanding job assisting me with my needs on my new lease. Both are knowledgeable, courteous, and go out of their way to accommodate a customer. I was extremely sat More

by McNandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Capuano, Michael Arnold
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Mar 11, 2022 -

DCH Honda of Temecula responded

It's a pleasure to see that Mike and Russ went the extra mile to provide you with a fantastic experience! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Danny Galat General Sales Manager dgalat@dchusa.com

Helpful
March 07, 2022

I was contacted by email from multiple email accounts from this dealership. I am now constantly harassed and sent a ton of spam emails from them. They won’t allow me to unsubscribe. All the emails are co More

by Neev
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xzaviera Aurilo, Danny Galat
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