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DCH Honda of Temecula
Temecula, CA
947 Reviews
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August 29, 2015
Extremely Rude I went in to look at truck they had online. Well they had it and I did a test drive. When I explained that I wanted to do numbers, before jumping into I went in to look at truck they had online. Well they had it and I did a test drive. When I explained that I wanted to do numbers, before jumping into something the sales guy kinda made a face. Then he went to talk to another who was extremely rude and pretty much an xxxxxxx. He made snarky comments on the vehicle I have now, made a comment about my husband being a veteran and myself being active duty still. He came back from doing the numbers and basically talked to me like I was 2 I'm sorry this isn't my first car so I'm not new at this. When I said that I want to talk to my bank and see what they said, he got wry pushy about me calling the bank right there. He said I had no reason to have to go in when I could call. There was a few more things but I'm sure that should be good. Thank you More
by Carla1227
Employees Worked With
Charlie I think
Helpful August 18, 2015
Made Up for Previous Misunderstanding Several weeks ago I posted a negative review of DCH Honda of Temecula based on being charged for unwanted options and lack of response. Within 12 ho Several weeks ago I posted a negative review of DCH Honda of Temecula based on being charged for unwanted options and lack of response. Within 12 hours of posting that review on DealerRater, DCH called me. It seems that a disgruntled, on-the-way-out-the-door former employee responded to me as a last act, but didn't tell anyone there, so the staff was not ware of my complaint. Sincere thanks and appreciation to Chris Branford, Customer Agent, and Bryan Stayne, Team Leader, for quickly accomplishing a satisfactory refund. My trust is restored. More
by Burned Vet
Employees Worked With
Chris Bradford, Bryan Stayne
August 15, 2015
Super personnel!! Kent (sales) and Bryan (accounts) made our buying experience worthwhile! No haggles and hassles. They are definitely big assets to the dealership. S Kent (sales) and Bryan (accounts) made our buying experience worthwhile! No haggles and hassles. They are definitely big assets to the dealership. Super job, guys!! More
by Manoy
Employees Worked With
Kent Rasmussen
August 07, 2015
Truely helpful I needed to leave my car overnight it had gotten late after closing time I didn't have a ride so the Helpful Honda Service Advisor Juan Serrano drove I needed to leave my car overnight it had gotten late after closing time I didn't have a ride so the Helpful Honda Service Advisor Juan Serrano drove me home in the shuttle. I'm sure he didn't get home until very late. I would like Honda to recognize Juan for going above and beyond the call for one of your very loyal customers. More
by nicole0957
Employees Worked With
Don LaFontaine
July 01, 2015
Aftermarket Warranty - Resolution in the works DCH auto group Review held as we work towards amicable resolution to my situation. I do not want the action of a few to have a negative effect on th DCH auto group Review held as we work towards amicable resolution to my situation. I do not want the action of a few to have a negative effect on the workload/salary of the many fine individuals that work for this organization - especially during any 4th sales events. More
by abable
Employees Worked With
finance department
June 22, 2015
Lorraine was great! Lorraine was welcoming, understanding, and personable. She really made the experience at DCH Honda enjoyable. Her partner ran some numbers and got m Lorraine was welcoming, understanding, and personable. She really made the experience at DCH Honda enjoyable. Her partner ran some numbers and got me a pretty good deal. I will be going back to sign a new lease with Lorraine next time! More
by Bmaguire
Employees Worked With
Kelly Schmidt
May 20, 2015
happy customers Mike Arnold was great. He has been the BEST sales rep we have ever met. We went in to buy one car and ended up buying 2 brand new cars due to his serv Mike Arnold was great. He has been the BEST sales rep we have ever met. We went in to buy one car and ended up buying 2 brand new cars due to his service. I truly recommend this Honda dealer and ask for Mike Arnold. You won't be disappointed. Mike was very helpful and nice. 100% customer satisfaction! More
by yesenia1071
Employees Worked With
Kelly Schmidt
May 09, 2015
So easy! We would like to thank Brad Johnson. He was very helpful and made our car buying experience actually enjoyable. We did most of our "negotiating" thr We would like to thank Brad Johnson. He was very helpful and made our car buying experience actually enjoyable. We did most of our "negotiating" through email. When we got to the dealership, Brad was waiting for us and was ready to show us the cars. We went for a test drive, chose the first car we drove and came back and signed to finish up the deal. I have never experienced such an easy and smooth car buying process. Thanks again, Brad! More
by kpage88
Employees Worked With
Kelly Schmidt
April 07, 2015
Best Experience!!! Brad was beyond amazing!!! Gave a very fair price on trade in and got best price around on new Honda van. When we came back to finish paperwork and pi Brad was beyond amazing!!! Gave a very fair price on trade in and got best price around on new Honda van. When we came back to finish paperwork and pick up the car it took less then 30min to complete the process! We would highly recommend Brad and DCH Temecula to anyone looking for a Honda. More
by Marbles12
Employees Worked With
Brad Johnson
April 05, 2015
Great Experience David and Tony took great care of us when we were looking for a new minivan. Easy Process and love our new car. Highly recommends visiting here for David and Tony took great care of us when we were looking for a new minivan. Easy Process and love our new car. Highly recommends visiting here for a great deal. More
by heathergerrity
Employees Worked With
David Gonzalez
