DCH Honda of Temecula
Temecula, CA
Filter Reviews by Keyword
By Type
Showing 947 reviews
MUST see Cecilio Garcia!!!!!! If you are going to buy a new or used car from DCH Honda of Temecula you NEED to see Cecilio Garcia! Cecilio surpassed any expectations I would have If you are going to buy a new or used car from DCH Honda of Temecula you NEED to see Cecilio Garcia! Cecilio surpassed any expectations I would have of any sales person. First of all, while shopping for the car, Cecilio greeted me with a sincere greeting and was exceptionally respectful and selfless as he listened to what I needed and wanted and helped me look at cars. By selfless I mean he listened to my wants, concerns and questions and everything he showed me specifically pertained to what I wanted. There was immediate trust, respect as well as a definite comfort level. It seemed like I was shopping with a friend not a sales person. Cecilio got me into a car that was PERFECT for me. I love my car. However, I had an issue come up after I bought the car and this is when Cecilio just blew me away... He gave me his personal cell phone number in order to insure I had my issue taken care of. I believe that the entire time he was helping me he was not scheduled to work, AND, what he was helping me with was definitely NOT in his job description!!! He was in contact with me for several days until everything was worked out. WOW!!!!!!! Cecilio has impeccable integrity! His due diligence and work ethic surpassed any sales person I have ever come across in any area of sales. I would without any hesitation recommend Cecilio to ANYONE who is buying a car. Even if you do not want a Honda, go to DCH Honda and see if Cecilio has any other cars to show you. You are guaranteed an honest, sincere person who really does have your best interest at heart. I truly appreciate Cecilio’s commitment to providing exceptional and excellent customer service! Thank you so very much Cecilio! More
Loving my new Civic!!!! My fiancé and I were in to trade our vehicle at DCH Honda of Temecula. After our last experience a years ago we were not excited what so ever to do th My fiancé and I were in to trade our vehicle at DCH Honda of Temecula. After our last experience a years ago we were not excited what so ever to do this process again. I must say we where very pleased. We will definitely be back in the future and will highly recommend you to our friends and family. Once again thanks a bunch Cecilio!!! More
Very happy Great experience, sale associate Ed Moore was extremely knowledgable and helpful. I didn't feel pressured to make a purchase, but I'm glad I did. I v Great experience, sale associate Ed Moore was extremely knowledgable and helpful. I didn't feel pressured to make a purchase, but I'm glad I did. I very happy with my honda civic, it has made a very long commute to work a lot easier on gas budget. Thank you again Ed Moore for listening to what I wanted and not trying to sell me something I didn't want. TGonzalez May 2014 More
Excellent Service, Courteous, and respectful I was extremely satisfied with the service I received from Lorraine Yelton and Andy Rocio who assisted us with the purchase of our 2014 Honda Civic EX I was extremely satisfied with the service I received from Lorraine Yelton and Andy Rocio who assisted us with the purchase of our 2014 Honda Civic EX. They were polite, respectful, courteous, caring, and very appreciative of our patronage. This experience was very positive and I will definitely be coming back to DCH Honda Temecula for future sales and service of my vehicle. Even the financing department was efficient, and did not waste our time. The teamwork of all members was streamlined and efficient which made the process less time consuming. Great experience! Thanks Lorraine and Andy! More
Love this place When walking in I met Cecilio Garcia. What I liked about him was he wasn't one bit pushy he pretty much let me talk my way into the exact car I wanted When walking in I met Cecilio Garcia. What I liked about him was he wasn't one bit pushy he pretty much let me talk my way into the exact car I wanted. I dealt with him first but I wasn't able to get the car without a cosigner. After coming back with a cosigner I was able to get the perfect car, terms, and about the perfect price. I wouldn't recommend anywhere else for your new car needs this place is awesome and CC is great. More
Extremly happy with my Accord Sport Our salesman Anthony Eddington was awesome he was very educated on the Honda product. Anthony was not pushy, I told him what I wanted and he delivered Our salesman Anthony Eddington was awesome he was very educated on the Honda product. Anthony was not pushy, I told him what I wanted and he delivered. When I purchased the car he made sure I drove off knowing everything about it. Anthony activated my Bluetooth and I was ready to roll. I am very happy with my car, I will see Anthony when I purchase my next car. My husband can be hard on salesmen but he loved Anthony's enthusiasm. The Wethers More
Great experience I went in to check out the 2014 civic ex coupe. Jeff was very helpful and wasn't pushy at all. I looked at 3 other dealers and went back to dch becaus I went in to check out the 2014 civic ex coupe. Jeff was very helpful and wasn't pushy at all. I looked at 3 other dealers and went back to dch because Jeff made the first experience great. Great deal and even better experience. More
LOVE LOVE LOVE MY NEW HONDA!!!!! Brandon got us the exact deal we were looking for. We were in and out in 1.5 hours, and loved everyone we dealt with. Go see Brandon for a good deal!! Brandon got us the exact deal we were looking for. We were in and out in 1.5 hours, and loved everyone we dealt with. Go see Brandon for a good deal!!!!!! More
I'd have to say, "Buying a new car, in the past, was like getting a root canal. Don't want to do it but when the time comes you have to suffer through the process". All that changed when we went int was like getting a root canal. Don't want to do it but when the time comes you have to suffer through the process". All that changed when we went into DCH Honda of Temecula. The first person we met was Lorraine Yelton, who was fantastic. Her warm, welcoming, persona made us feel completely comfortable right out the gate. Her knowledge of the vehicles, we were interested in, and the process we'd be undertaking, was very impressive. Never once did we feel like we were being rushed, to get us out looking at the inventory, just to make a sale. Lorraine devoted her full attention to us without interruption, answered all of our questions and made sure we were ready before introducing us to Andy Prado who would be showing us the available inventory, we were interested in. Andy was awesome! Never once did we feel we were being sold, or pressured. He showed us the vehicles, we wanted to see, and went over all the features and benefits, expertly. I felt like we were dealing with someone we knew for a long time and he was looking out for our best interest. Andy made us feel like he was our champion/advocate and not the dealerships. Being in Customer Support for the tech industry, for the last 15 years, that's a huge accomplishment, because I'm really tuned into customer success and what it takes to get there. Lorraine and Andy accomplished this with flying colors! The final piece to our experience was working with Kelly Schmidt on the financing. Truth be told, it really wasn't a lot of work because Kelly's no BS approach made it real easy. There was no back forth negotiating, it was very straight forward, no we can't, yes we can, with the pressure on Kelly to crunch the numbers and see if DCH could make the deal. We never once felt like we were being strung along to try and get more money out of us. Great Job Kelly and Thank You! Hands down this was the best new car buying experience I/we have ever had. Everyone we dealt with during our experience at DCH did everything they could to make us comfortable, none pressured, and satisfied. What did we drive away with? "2014 Honda Odyssey EX-L" Next car purchase I know were I'm going, and if you go anywhere else, other than DCH Honda in Temecula, well your just dumb. Ask for Lorraine, Andy, or Kelly to get you started, and you can't go wrong. Thanks DCH! Cheers from the Kato Clan. :) More
I was contacted by Lorraine Yelton to come in and check out new leasing options and she was very pleasant and not indimitating so I came in to see what my options were since my lease would end in about a m out new leasing options and she was very pleasant and not indimitating so I came in to see what my options were since my lease would end in about a month. Andy Rocio helped my process and it was smooth we checked out the Fits first. And Lorraine mentioned to me to give the Civic LX a drive around because of the new upgrades. After driving the fit I drove the civic and Andy was very nice and knowledgeable of the car. Scott Mcgeary closed the deal. I worked with him 2 years ago with my fit and I feel like I got a good deal and am leaving as another happy customer at DCH honda temecula. Everyone that helped me out today was very friendly and inviting. More