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DCH Honda of Temecula

Temecula, CA

3.4
947 Reviews

26755 Ynez Road

Temecula, CA

92591

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Showing 947 reviews

August 25, 2010

I went to the dealership to have some basic work done on I went to the dealership to have some basic work done on my car. I will now return in the future because of the excellent service I received. I was More

by carkevii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Richards
Aug 30, 2010 -

DCH Honda of Temecula responded

Hi carkevii, Thank you for your feedback. We’re happy to hear that you had a great service experience at our dealership. We look forward to serving you in the future.

August 25, 2010

I recently had my car serviced at DCH Honda in Temecula. All the employees were awesome and very friendly, I will always bring my car back here. the dealership was very clean and tidy, and they were very q More

by biggtripp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Aug 30, 2010 -

DCH Honda of Temecula responded

Hi biggtripp, Thanks for the kind words. We think our customers are awesome too! We look forward to serving you in the future.

August 24, 2010

Overall great experience. Friendly staff, made you feel at home. Had been there for service with my previous vehicle, even the service staff were very courteous. Nothing but positive things to say! More

by jesstonk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Dickens
Aug 24, 2010 -

DCH Honda of Temecula responded

Hi jesstonk, Thank you for taking the time to share your feedback. We are glad to hear that you had a great overall experience and look forward to serving you in the future.

August 05, 2010

I guess this dealership doesn't need sale at all. Not friendly at all. I was looking at honda civic Si. Since I checked this web for its rating, found out very poor from the customers. So, I just want to More

by edisonwoo007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Dickens Fleet Internet Sales Manager
Aug 19, 2010 -

DCH Honda of Temecula responded

We have contacted this reviewer to explain that the initial pricing our dealership provided included a manufacturer to dealer incentive that is in lieu of any special financing offer. The customer has the option of accepting a $1,000 cash incentive or utilizing the Special APR Financing from Honda Financial Services. Unfortunately the dealership is unable to apply both incentives. Therefore, the price was adjusted by $1,000 to accommodate the customer’s request for special financing. We regret that we were unable to clarify this distinction with the reviewer and have taken steps to insure that future customers have a clearer understanding of any available incentives. With regards to Richard Dickens, each year, the American Honda’s Council of Sales Leadership recognizes sales associates that lead and excel. In addition to being a 3rd year Gold Master (the highest level of sales consultant recognition Honda has), Richard was recently awarded the 2009 Top Customer Satisfaction Performance Award (Zone 1) from American Honda. See Richard’s award here: http://www.imakenews.com/dchhondaoftemecula/e_article001702349.cfm?x=bhh2GWw,bff6KyV5,w When you work with Richard or any one of our Sales Associates, you can be assured that we take customer satisfaction seriously and that we will do everything we can so that you will have an outstanding experience.

April 20, 2010

I went in for a simple advertised lease special. This lease special was for a specific vehicle with a specific price. This dealership wasted my time. Dealership tried to sneak in $1,000 for VIN etching More

by ethics_count
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Gonzolez
February 22, 2010

You can't ask for more than excellent customer service and post-sales support. Completely satisfied and happy with my purchase at DHC Honda of Temecula. I'm happy to have a reliable and dedicated local de More

by arasga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Dickens
Feb 22, 2010 -

DCH Honda of Temecula responded

Hi arasga, Thank you for your review. It has been our pleasure to assist you in purchasing your new Honda. We feel that if we take care of your needs, answer all of your questions, and deal fairly with you, we can build a long-lasting relationship. We hope to see you again when you need vehicle maintenance or when you are ready for your next vehicle. Thank you again for choosing DCH Honda of Temecula.

February 04, 2010

Our experience was very positive. We had some specific needs that had to be address and our sales person was very understanding and accomodating. The Sales Manager and the Finance Manager were also very p More

by mariamendez2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Williams
Feb 04, 2010 -

DCH Honda of Temecula responded

Hi mariamendez2! Thank you for purchasing your vehicle from DCH Honda of Temecula. We sincerely appreciate the opportunity to serve you and pleased that you had a great experience. We are grateful for your positive comments about our dealership and sharing your thoughts about our exceptional staff. We hope to see you again when you need vehicle maintenance or when you are ready for your next vehicle. Thank you again for choosing DCH Honda of Temecula. Sincerely, DCH Honda of Temecula

October 12, 2009

Purchased parts from their ebay store. They have prices that are by far, much less than other dealerships (here in Utah). Not only do they have great prices, but their service and communication is superb More

by spikenprime
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ebay
October 09, 2009

My experience was an on line puchase of Honda accessories. They were genuine Honda parts, priced below my local dealer. I found the transaction to be very easy and efficient. My order was handled More

by countrygentleman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
On Line
October 09, 2009

great service.............................................................................................................................................. More

by bran0308
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kajfosz, David
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