DCH Kay Honda

Awesome Phil Holmes was a great salesmen, he kept in touch with me for a week to make sure my transition from another car company was good. He's also very per Phil Holmes was a great salesmen, he kept in touch with me for a week to make sure my transition from another car company was good. He's also very personable and has a good sense of humor. I would recommend him to anyone looking for a Honda Civic More

great used car experience! I dealt with Mel and it was a great experience!! I got the price I wanted! It was fast and pleasurable! I recommend him to everyone! I dealt with Mel and it was a great experience!! I got the price I wanted! It was fast and pleasurable! I recommend him to everyone! More

Great service Mel & Lindsay helped us navigate the sales process and get the car we needed!! We did not know if we would qualify but the worked with us to make it h Mel & Lindsay helped us navigate the sales process and get the car we needed!! We did not know if we would qualify but the worked with us to make it happen. More

Very simple and easy had a great experience, he was very kind and helped me out with everything I needed. Even came in on his day off to give me a good deal. I would defin had a great experience, he was very kind and helped me out with everything I needed. Even came in on his day off to give me a good deal. I would definitely recommend using his services. More

Had a great experience I am very pleased to say I had a great experience dealing with this dealership. Everyone was very friendly and helpful with everything. Really made me I am very pleased to say I had a great experience dealing with this dealership. Everyone was very friendly and helpful with everything. Really made me feel at home. I would recommend this dealership to anyone who wants a easy way to buy a car and have a great experience from it. More

Great car-buying experience Dealt with the Internet Sales department. Very quick and reasonable response from them. When I went to pick up my car, I was over two hours early a Dealt with the Internet Sales department. Very quick and reasonable response from them. When I went to pick up my car, I was over two hours early and Cara handled the whole process efficiently. I highly recommend the people I dealt with and the entire dealership. More

First Car Lease I'm leasing my first car and Cara Z was so helpful!! She helped make the deal painless and got me the best deal possible. I would recommend anyone goi I'm leasing my first car and Cara Z was so helpful!! She helped make the deal painless and got me the best deal possible. I would recommend anyone going to DCH Kay Honda ask for Cara! More

Best Service When buying my first new car 5 Star rating because the sales consultant that was helping me was great to work with he helped me with a lot of things and knew what was best in the 5 Star rating because the sales consultant that was helping me was great to work with he helped me with a lot of things and knew what was best in the interests i had. Without a doubt i recommend this dealership highly to anyone looking for a honda. I love the Honda HR-V i got and i drive it with so much love and pride. More

Thanks for my new car!!! Im in love!! I had a great experience at this dealership vs others i have been to. i drove away with the car i wanted that day no aggervation!!! I was super happy I had a great experience at this dealership vs others i have been to. i drove away with the car i wanted that day no aggervation!!! I was super happy to get rid of my old car for my new beauty!!! Thanks so much DCH KAY HONDA for making my car dreams come true!! xoxo More

Paid for service, it was not done. I've been ignored since. Beware of the service department.. I have had two bad experiences here, one being very bad. I had my 2012 Civic here in February for a throttle body c Beware of the service department.. I have had two bad experiences here, one being very bad. I had my 2012 Civic here in February for a throttle body cleaning to resolve a bad driveability problem I was having. The service cost $129, which I paid and was told the service was completed. My receipt even claims in writing that the service was completed. When I left I noticed the issues I was experiencing continued so I believed my issue was something other than the throttle body. While I was troubleshooting further, I took a look at the throttle body and noticed it was *entirely* clogged with carbon buildup. It had never been cleaned or even touched by DCH Kay Honda. The throttle plate was 95+% blocked from carbon, which is the exact reason I took it to be cleaned at Honda. They never cleaned it, even though they charged me $129 for the service. I took pictures proving the work was not done and contacted DCH Kay Honda to ask for a refund. I was contacted by Ken Kallok who asked for the pictures and apologized. I sent the pictures and didn't hear any follow up for almost two weeks. I contacted DCH Kay again, only to be called by Ken Kallok a second time and was told I would be receiving a refund. It has again been almost two weeks with zero followup. No refund as promised, no further contact, nothing. This is the second bad experience I've had here, and it's sadly pathetic how this situation-- and I-- have been ignored. The first bad experience I had was a technician installing the cabin air filter upside down after a multi-point inspection. This could have easily caused debris to get sent up into my fans. No biggie, I noticed it and fixed it. I had the throttle body cleaned at another shop and guess what...? All of my issues are now completely gone. If DCH Kay had done what they were paid to do, this experience would have been so much more positive. Because I have not been contacted or refunded, and virtually ignored, I now will be pursuing this in small claims court and will never step foot into DCH Kay Honda again. I bought this Civic at DCH Kay and enjoyed my experience. However, unfortunately for them I am currently in the market for a new CR-V and it looks like this $129 issue just cost them a $28,000 sale.. one customer lost. Taking my business to Honda of Toms River for now on. Much better experience. More