DCH Kay Honda

Review of Car Buying My wife and daughter had both bought cars from the DCH dealership and had a pleasant experience. I decided to try and purchase a car from them also. My wife and daughter had both bought cars from the DCH dealership and had a pleasant experience. I decided to try and purchase a car from them also. The experience was great! Our agent, Jim went through the process patiently with us as we have had problems with credit in the past. We were able to purchase a beautiful car for me. I highly recommend Jim and the DCH Motors team. More

A model of indifference After being a customer of Kay Honda for many years, it was surprising how the new car buying experience has deteriorated there. The salesman and sal After being a customer of Kay Honda for many years, it was surprising how the new car buying experience has deteriorated there. The salesman and sales manager seemed disinterested and we certainly wanted to buy a car more than they wanted to sell one. Their casual attitude included not returning phone calls and absolutely no follow up from the dealership to try to make a deal. We took our business elsewhere and had a much better experience - there are way too many Honda dealers in the area to settle for this type of indifference. Very disappointed that so much has changed at Kay Honda - I will not return. More

Best Car Buying Experience Ever!! Steve Severio is the best! He answered all of my questions, explained everything to me and even bought me a pizza! He really made buying a car fun and Steve Severio is the best! He answered all of my questions, explained everything to me and even bought me a pizza! He really made buying a car fun and easy. I honestly learned a lot from him and he was so nice and helpful! Everyone there was extremely upbeat and cracking jokes which made my mom and I feel at home there, like we could trust them. Even though it took some time I wouldn't have wanted it to go any other way. I would definitely recommend DCH Honda of Eatontown to anyone and everyone that needs a car. More

Have had a history here I've purchased a number of used cars from this dealership and have never been disappointed. This time though was even better. My salesman was Arthur I've purchased a number of used cars from this dealership and have never been disappointed. This time though was even better. My salesman was Arthur Smith and he was GREAT. He represented the dealership well, but also kept my interests in mind as well. Had thorough experience were I was able to test drive the cars, see the maintenance records and had all my questions answered. I highly recommend this dealer and especially this salesman. When you go in ask for Art. More

REPEAT customer! so good I came back twice now Had such a great experience the first time I went there, when I needed another car ASAP, DCH Kay Honda in Eatontown was my first stop and I didn't nee Had such a great experience the first time I went there, when I needed another car ASAP, DCH Kay Honda in Eatontown was my first stop and I didn't need to go anywhere else. First time there I dealt with ART SMITH. Couldn't have been a nicer, down to earth guy that found out what I was looking for and helped me get exactly that. Second time there I was disappointed to know it was Art's day off but JEFF GUTKIND was Art's equal. I was having a terrible day after crashing my car, Jeff put the first smile on my face I had all day and helped me get back on my feet and in a new car without an hassling. Making a huge financial decision like buying a car can be very stressful and nerve racking. Most of the places I checked out cars at, the salesmen were pushy, very fake and quite frankly made me feel very uncomfortable and more unsure in an already unsure mindset. At DCH Kay Honda in Eatontown I felt non of the above. I am not usually one to write reviews, good or bad about my shopping experiences, however, due to the 2! experiences I had at this place I felt it was necessary and hope this will help someone reading this. Get over to DCH Kay Honda and ask for ART! or JEFF! you will regret if you don't! THANKS AGAIN FELLAS! More

5 star car buying experience Phil was a great guy to work with! Im a struggling college student and honda took that into consideration when buying my car. They gave me a great dea Phil was a great guy to work with! Im a struggling college student and honda took that into consideration when buying my car. They gave me a great deal. I definitely recommend visiting phil at honda in eatontown for a great car buying experience! More

Great car buying experience! Stephen Severio was fantastic! I knew what I wanted and he was a great help. The whole car buying process was quick and easy! No hassles and no tri Stephen Severio was fantastic! I knew what I wanted and he was a great help. The whole car buying process was quick and easy! No hassles and no tricks. I left the dealership feeling like I got a great deal on the car I wanted! I highly recommend Stephen Severio! More

No pressure purchase Dealt with Scott several months ago, in an attempt to buy out my lease early., instead of forgetting about my wish to purchase a CRV, he kept me Dealt with Scott several months ago, in an attempt to buy out my lease early., instead of forgetting about my wish to purchase a CRV, he kept me up to date on deals, and offers leading up to the final date of my purchase.. Absolutly no pressure in buying, Scott is the only person I have ever dealt with that did not rush, or pressure me into a purchase, and that's the reason I returned there to make my purchase. More

Horrible and could care less! Sold me an unsafe car! I have called many times and this is now the third time I am sending this information. When I purchased the car my sales person agreed that the car s I have called many times and this is now the third time I am sending this information. When I purchased the car my sales person agreed that the car should be in safe conditions. After many calls I finally received the headlight however I received the ticket since it took so long. I do not agree that this is good customer service and I am very disappointed in the handling of an "unsafe car." My expectation from such an outstanding company was immediate rectification of the situation. Instead I have received neglect and unconcern. I have contacted Victor many times and I still have not received a check. I paid the ticket including the $10 late fee. I was promised by Victor to pay the ticket so I sent him the scanned copy of the ticket. Then he switched his story to "we told you to pay the ticket and we will reimburse you." This was of course after I got a late charge and after several calls. I also have contacted Andrew via phone messages and what a surprise...no return phone call. After sending emails to top management this has still not been addressed. I was again promised in July it is not September and no check. I purchased my unsafe car in May!! More