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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,268 Reviews

1,268 Reviews of DCH Kay Honda - Service Center

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July 20, 2019

Excellent customer service I called on Saturday morning and they were able to address my issue the same day. The representatives were courteous and helpful. They took care of m More

by Greeneyed love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Castro
Jul 22, 2019 -

DCH Kay Honda responded

Thanks for the positive review! We're glad that we were able to take care of your issues in a courteous and timely manner! We're always happy to help our customers out, and we hope we can do it again in the future!

July 20, 2019

Review Everything was very good with the service aspect. However, I was disappointed in finding dirty smudges on the inside of the drivers door and on the na More

by Caryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dayna Gall
Jul 22, 2019 -

DCH Kay Honda responded

Caryn, we're happy to hear that our dealership provided great service for you! We'll definitely take your feedback into consideration and improve for next time! We hope we can help you out again!

July 18, 2019

Fast service and reasonably priced. Even though I didn't have an appointment, they were able to fit me in since I had a concern over my Check Engine Light coming on. They identified the More

by GeorgeL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 19, 2019 -

DCH Kay Honda responded

Thanks, George, for the five-star review! We're always happy to take care of our customers' needs, whether they have an appointment or not! We appreciate your business and hope to help you in the future, too!

July 18, 2019

Mickey is the best Service Manager In 2003 we bought our first Honda from DCH Kay Honda. Yesterday 7/17 I brought my 4th Honda from your dealership in for service - my 2011 CRV. Mickey More

by Wisniewski, Kathy 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

DCH Kay Honda responded

Kathy, thanks for the kind words about Mickey and the dealership! We'll make sure to let him know that his hard work doesn't go unnoticed. We appreciate your loyalty throughout the years and hope to see you back again!

July 13, 2019

Joe Budner is the BEST! Joe has been my service rep for years. He is a pleasant professional who very knowledgeable in everything Honda and a great problem solver! DCH Kay More

by Diane R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

DCH Kay Honda responded

Diane, we appreciate the positive review! We'll pass the compliments along to Joe, as he works hard to keep our customers satisfied! We hope to see you back at our dealership in the future!

July 11, 2019

Great job Really Great Job by Joe getting me in and out quick and early. Thanks Kay Honda Service you’re awesome! You guys are the best!!! More

by Honda2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

DCH Kay Honda responded

Thank you so much for taking the time to leave our dealership this amazing review and the five-star rating! We are thrilled that you had a wonderful time with Joe, and we will congratulate him on his hard work! Come back again and see us in the future!

July 11, 2019

Very thorough, informative Dealership is attractive and clean, easily accessible, friendly staff, thorough service, print-out of work done and what needs to be done in the futur More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

DCH Kay Honda responded

Joseph, thank you for taking the time to leave us such a great review and a five-star rating! We are thrilled that our staff could provide friendly and thorough service! We will definitely congratulate Joe on his hard work, and we hope to see you again in the future!

July 10, 2019

No one bothered to go over future problems with me. When I went to the cashier after my service was completed, she handed me several sheets. When I got home I realized the sheets were to let me know wh More

by Rhnkt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not one person helped me besides the cashier.
July 08, 2019

DCH Kay Honda service dept. My family has been bringing our cars to DCH Kay Honda for years. The service dept. is always friendly, quick, and reliable. We would definitely rec More

by Kathryn
Recommend Dealer
Yes
Employees Worked With
Vincent Maurer, Richard Austin
Jul 08, 2019 -

DCH Kay Honda responded

Kathryn, thank you for your loyalty to DCH Kay Honda! We are thrilled that you found our service department is friendly, quick, and reliable. We really appreciate the feedback and hope to have you back again!

July 06, 2019

oil change I experienced a quick efficient appointment for an oil change on my Honda Accord. The personnel were friendly and professional. I was comfortable wait More

by mcbolger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

DCH Kay Honda responded

Thank you for taking the time to leave us this awesome review! We are excited to hear that your service appointment was quick and efficient! We will keep it up, and we hope to have you back again for any of your vehicle needs!

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