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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,373 Reviews

1,373 Reviews of DCH Kay Honda - Service Center

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August 12, 2019

Very customer friendly & attentive Throughout the many years of returning to DCH Kay Honda (Rt 36 Longbranch) for purchases, maintenance & Service I feel very appreciated & comfortable More

by Miss Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Bonilla, Arnaud Kegbe
Aug 13, 2019 -

DCH Kay Honda responded

Thank you, Jan, for your loyalty to DCH Kay Honda! We want all of our customers to feel both comfortable and appreciated, and we're glad that you noticed! We look forward to taking care of you in the future!

August 11, 2019

Mixup at first We didn't stop to register at Service. Waited and waited because not in system for service. I left waiting area and to Service with a "deer in the hea More

by maugy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

DCH Kay Honda responded

Thanks for sharing your experience with us! While we're sorry for the initial mix-up, we are so glad that Joe came to the rescue and provided quick, quality service! Let us know how we can assist you in the future!

August 09, 2019

Maintenance for 2007 Honda Pilot Excellent and very friendly service from the phone call to schedule thru drop off and pickup. Very cognizant and aware of their customers time and ex More

by dwpayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

DCH Kay Honda responded

We love reading reviews like yours! Thanks for the five stars and the compliments to our service department! We hope you'll come back and see us again!

August 07, 2019

Excellent service and great personalities. I would recommend this dealership and service to all my friends and family. So friendly and polite all the time. More

by BMW GUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

DCH Kay Honda responded

Thanks for recommending DCH Kay Honda! We really appreciate the perfect rating and the kind words about our dealership!

August 07, 2019

Airbag recall Great service delivered in a timely fashion. What more could you ask for? When it's time for my next car, would consider another Honda for sure More

by Phillygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

DCH Kay Honda responded

Thanks for the five-star feedback! We appreciate your business and look forward to helping out in the future!

August 06, 2019

Honda Service Excellent service facility. Carl discussed with me the service that needed to be done. Overall an outstanding experience. I will have all of my servic More

by bob11209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

DCH Kay Honda responded

That's wonderful, Bob! We're so glad that Carl provided an outstanding experience for you! We look forward to helping out in the future!

August 03, 2019

Great customer service. Quick service. Customer Service was Great !!! Carl Brodbeck was friendly and helpful. Maintenance was quick. Paul in auto parts was very nice and also friendly More

by msangela25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in Parts Depatment
Aug 05, 2019 -

DCH Kay Honda responded

We appreciate the amazing rating and the compliments to our team! We're glad that maintenance was quick, and we appreciate that you'll recommend us in the future! Thanks for choosing our dealership!

August 03, 2019

Amazing Service Can’t say enough about the people who work at Kay Honda. They genuinely care about their customers wants and needs. I recommend you asking for Max(Car More

by mclifton20$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

DCH Kay Honda responded

We love reading positive reviews like yours! Thanks for the excellent review and the kind words about our service team! We hope to take care of you in the future!

August 02, 2019

Excellent service! Vincent Maurer my Service Advisor went beyond expectations to meet my needs. He was very helpful in getting me in and out with my car's service needs. More

by carguy_j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Maurer
Aug 05, 2019 -

DCH Kay Honda responded

Thanks for the five-star review! We'll make sure to let Vincent know that he is doing a fantastic job. We appreciate your business!

July 31, 2019

Great Servcir I’d like to thank Amber for her great service and attention. She’s both cordial and profession. Moreover, she efficiently expedited my service issue. More

by Caryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Espinosa
Aug 01, 2019 -

DCH Kay Honda responded

Caryn, thanks for the five-star review! We'll let Amber know that she's doing a great job. Let us know how we can help you in the future!

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