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Max Brodbeck

Overview Reviews (137) Inventory (414)

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Max Brodbeck

Service Manager

DCH Kay Honda

200 State Route 36
Eatontown, NJ 07724

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4.7

137 Reviews

Overview Reviews (137) Inventory (414)

Dealership Experience

27 yrs, 6 mos

Industry Experience

29 yrs, 5 mos

4.7

137 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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137 Reviews of Max Brodbeck

July 11, 2025

Dealership Rating

Employee Rating

Very professional, polite, always above and beyond expectations. Always informed with the status of my vehicle and the work performed. Great people & dealership Highly Recommend!!! expectations. Always informed with the status of my vehicle and the work performed. Great people & dealership Highly Recommend!!! More

by pweekes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Armando Daniel Lopez, Dave Radice, Joseph Budner, Raymond Furslew, Mickey Hughes, Tiffany Wessel, Yendri Badilla, Justin Raymond, Devin McQuade

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Jul 11, 2025 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

July 08, 2025

Dealership Rating

Employee Rating

I am very happy taking my car to Honda. I also enjoy the quiet time there as im always so busy. They have coffee, tea and snacks if youre going to be there a while. They explain everything I also enjoy the quiet time there as im always so busy. They have coffee, tea and snacks if youre going to be there a while. They explain everything thoroughly so that you know what had to be done. Then they do their 15 point check and you find out what else your car needs at the time or in the near future. Everyone is friendly. A Honday can get up to 300,000 miles as long as you take care of it! More

by Cynthiabrain

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Armando Daniel Lopez, Mark Clifton, Mickey Hughes, Tiffany Wessel, Calaise Jackson

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Jul 08, 2025 -

DCH Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

July 05, 2025

Dealership Rating

Employee Rating

This is a great dealership I have had a great experience with them they do people right with them they do people right More

by SHERRY2700

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Wendling, Mark Clifton, Carolyn Iandoli, Tkeya Grimes, Michael Myers, Johnny O'Beirne

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Jul 05, 2025 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Andrew Ly General Sales Manager 732-676-4214

July 04, 2025

Dealership Rating

Employee Rating

I finally got my car fixed and fixed right. Max and Ken were great! I would come back. Max and Ken were great! I would come back. More

by Nakiaharris75

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Clifton, Tiffany Wessel

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Jul 04, 2025 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

June 15, 2025

Dealership Rating

Employee Rating

I had a great experience with Scott and Ray in finance. I would recommend them both. I would recommend them both. More

by dmjimerson

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Wendling, Raymond Furslew

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Jun 16, 2025 -

DCH Kay Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Andrew Ly General Sales Manager 732-676-4214

April 19, 2025

Dealership Rating

Employee Rating

This was my third purchase from Kay Honda in the past 22 years. My salesperson James Cooper who was honest and very helpful. Our experience with the service dept has always been excellent. years. My salesperson James Cooper who was honest and very helpful. Our experience with the service dept has always been excellent. More

by tpmcmann

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tiffany Wessel, Johnny O'Beirne , James Cooper

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Apr 19, 2025 -

DCH Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Andrew Ly General Sales Manager 732-676-4214

May 28, 2024

Dealership Rating

Employee Rating

The best dealership in the world I wouldn’t take my car anywhere else for service anywhere else for service More

by MONEY3122

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mickey Hughes, Tiffany Wessel , Carlos Acosta

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May 29, 2024 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

May 15, 2024

Dealership Rating

Employee Rating

Tiffany is awesome and the service was fast no complaints i will always come here complaints i will always come here More

by KLYNNMORRIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tiffany Wessel, Calaise Jackson

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May 16, 2024 -

DCH Kay Honda responded

Klynn, Thank you for your very kind review. Tiffany and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

May 04, 2024

Dealership Rating

Employee Rating

Your service department side was fine but your administration is not. Because I have been coming to DCH Eatontown N.J for vehicle service for about 1.5 months but your coffee machine is never wor administration is not. Because I have been coming to DCH Eatontown N.J for vehicle service for about 1.5 months but your coffee machine is never working nor is it clean. More

by Manjit singh

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Dave Radice, Joseph Budner, Mark Clifton, Mickey Hughes, Tiffany Wessel , Carlos Acosta, MaryJean Gonzalez, Mike Lyttle, Maricela Oliveras

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May 09, 2024 -

DCH Kay Honda responded

Providing a positive experience is our top priority, Manjit, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ken Kallok Service Director

April 18, 2024

Dealership Rating

Employee Rating

Overall I had a very positive experience, however since then I did leave an important message and no one returned my call then I did leave an important message and no one returned my call More

by billhenry

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Raymond

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Apr 18, 2024 -

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

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