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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,277 Reviews

1,277 Reviews of DCH Kay Honda - Service Center

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April 09, 2024

I’ve purchased quite a few vehicles from this dealership and I’m always pleasantly surprised how nice everyone is and very helpful and knowledgeable! I will continue to bring my car there for service ! More

by kathywhartnaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Marino
Apr 10, 2024 -

DCH Kay Honda responded

Thank you, Kathy, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Ken Kallok Service Director

April 09, 2024

No actual follow up car was ready sitting in the lot for some time and I had to approach the desk to check was told it will be checked in 5 min which was wrong waited 30 more min to the 2hours wait approach More

by LINA07111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nader Awad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

DCH Kay Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ken Kallok Service Director

April 08, 2024

She worked efficiently on my vehicle and communicated effectively until time of pick up. Great job More

by Gracia Anastasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Tapia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

DCH Kay Honda responded

Anastasia, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

April 07, 2024

Tiffany is a joy to work with—very efficient and responsive. Have trusted the dealer for years and have no complaints. More

by eswan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with Tiffany here at DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

April 07, 2024

Mickey kept me updated on the status of the repair. The dealership is a comfortable environment where I can work while waiting. Very kind gentleman at the cashier station. More

by JimC
Recommend Dealer
Yes
Employees Worked With
Mickey
Apr 08, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

April 07, 2024

Staff is friendly, helpful, and honest about what work is truly needed for the car More

by RYANMCCMAHNON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

DCH Kay Honda responded

Ryan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay; we look forward to having you as a valued customer for many years ! Ken Kallok Service Director

April 06, 2024

I take my car to the dealership to get serviced. The staff is friendly and polite. I do miss the shuttle, it was convenient since service can take a few hours. More

by kflo120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Apr 08, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

April 06, 2024

The wait for my car was unusually long this time. I don't know ow why. Justin did check the status for me several times. Even offered me half his sandwich while I was waiting! So kind More

by Amagmom
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
Apr 08, 2024 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

April 06, 2024

Joe promptly greeted me, and my car was serviced and ready as promised. It was a thoroughly enjoyable experience and valued service. Thank you! More

by MARGIEMONTSERRAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

DCH Kay Honda responded

Margie, Thank you for your business and this review. We're happy to hear Joe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

April 06, 2024

Excellent staff and service at this Honda dealership. Service was performed fast and was informed every step of the way. More

by Ritbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

DCH Kay Honda responded

Thank you! Joseph and our service appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

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