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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews

1,191 Reviews of DCH Kay Honda - Service Center

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February 24, 2024

The assistant was very nice with me and help me to get what I need for my car More

by Caromack.03
Recommend Dealer
Yes
Feb 25, 2024 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

February 24, 2024

My experience with the dealership was positive. I was treated respectfully and considerately and kept informed. The maintenance to my car was performed efficiently. More

by Jleacock88
Recommend Dealer
Yes
Employees Worked With
Jacob
Feb 25, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

February 22, 2024

I always enjoy going to DCH Lay Honda because everyone is helpful courteous and knowledgeable. Never had a bad experience More

by Acaputo105
Recommend Dealer
Yes
Employees Worked With
Mickey
Feb 22, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Kallok Service Director

February 22, 2024

Took the car early. Fixed it for free. Everyone was very nice. Efficient. Knowledgeable. Courteous. More

by madelineschulman
Recommend Dealer
Yes
Employees Worked With
Micky, I think.
Feb 23, 2024 -

DCH Kay Honda responded

Thanks, Madeline, for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

February 21, 2024

excellent service as always I'm at work they always go above and beyond I love the dealership More

by MAIDENBAUM0
Recommend Dealer
Yes
Employees Worked With
I don't remember his name I had the first appointment 7am and he was the only one at service
Feb 21, 2024 -

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

February 21, 2024

Very professional with excellent sharing of information. The video helped a great deal, with Tiffany's explanations made it understandable. More

by MarkB
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Feb 21, 2024 -

DCH Kay Honda responded

Mark, It's great to hear that Tiffany and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

February 18, 2024

Very courteous Car was repaired in less time than expected Will use this repair shop again More

by perristables
Recommend Dealer
Yes
Employees Worked With
Jacob
Feb 18, 2024 -

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear Jacob and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

February 18, 2024

Great dealer and service department. Mickey has always been excellent. Makes it difficult to purchase another brand with Mickey as our service advisor. More

by NORMANK11
Recommend Dealer
Yes
Employees Worked With
Mickey
Feb 18, 2024 -

DCH Kay Honda responded

Norman, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

February 18, 2024

I have been a loyal customer of DCH Kay Honda . .. I consistently receive the best service and professionalism. Service Advisor, Mickey Hughes is wonderful- always knowledgable, thorough, honest and More

by alexapples91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

DCH Kay Honda responded

Alex, Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad Mickey and our team were able to help, and we hope to see you again! Ken Kallok Service Director

February 17, 2024

Always responsive, quality workmanship. Ahead of schedule with repairs, reasonable explanations, comfortable waiting area, clean bathrooms. More

by nancy34
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Feb 18, 2024 -

DCH Kay Honda responded

Thank you for the kind words for our service department, Nancy! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

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