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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,277 Reviews
Call Service Center (866) 906-6238

1,277 Reviews of DCH Kay Honda - Service Center

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April 02, 2024

Good rapport with the client. No no nonsense discussions and price negotiations. Willingness to take the time to explain contract and speed to obtain the vehicle within the promis More

by Arielperez
Recommend Dealer
Yes
Employees Worked With
Scott Wendling and Armando Fuentes
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Apr 03, 2024 -

DCH Kay Honda responded

Ariel, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott and Armando met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

April 02, 2024

I feel the service department is honest and do not attempt to upsell services which is important to me. Went in to have transmission serviced (fluid changed) and was told it was not needed at this tim More

by xb1200
Recommend Dealer
Yes
Employees Worked With
Joshua I think ??
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Apr 03, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Ken Kallok Service Director

April 01, 2024

Efficient and pleasant friendly and courteous staff. I will be visiting for the service again More

by SIXPAK77
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
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Jul 08, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

April 01, 2024

On time and professional I had a great experience with Dch. They are above and beyond other dealers in their excellence. More

by Winterst0
Recommend Dealer
Yes
Employees Worked With
Dealership
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Jul 04, 2024 -

DCH Kay Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

April 01, 2024

All went well, pleasant experience as usual No pressure and good work as I usually receive More

by dameliokirt
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
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Jul 04, 2024 -

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

April 01, 2024

Overall great experience and service Service was very friendly and efficient Honest and superior service More

by b.tantullo3364
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
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Jul 04, 2024 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

March 30, 2024

Excellent ? ? Tiffany did an excellent job. kept us informed and helped us out. Thanks More

by jasper2017
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
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Mar 31, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tiffany delivered such a great experience! Ken Kallok Service Director

March 29, 2024

Attentive and efficient. Minor issue: regular tables replaced by uncomfortable hi-tops. I forgot to ask for new wiper blades; will return soon. Very friendly and knowledgeabl More

by garylayton
Recommend Dealer
Yes
Employees Worked With
Mickey (service writer); Nick (technician)
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Jul 09, 2024 -

DCH Kay Honda responded

Gary, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Ken Kallok Service Director

March 29, 2024

Everything was great Easy and on time. Would have no problem going back get my car serviced. Everyone was very nice. More

by CSCERBO128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

March 28, 2024

Easy service scheduling, friendly service agents at arrival & departure , speedy service, comparable cost, good value More

by KATHLEENANN4242
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
Report | Print
Jul 04, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

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