DCH Kay Honda - Service Center

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It was great service! The dealership was really helpful. I received the car back in a timely manner. The dealership was really helpful. I received the car back in a timely manner. More

The service was very friendly and punctual with high quality. I hope that I won’t have to come in case of any problems, but if God forbid something does happen, I know that I will always find real help quality. I hope that I won’t have to come in case of any problems, but if God forbid something does happen, I know that I will always find real help and support. Thank you you very much again! More

The team understood our issue and took care of us! That sums it up - thanks That sums it up - thanks More

Very helpful, as always. Always appreciate the attention. And effort that our service guide, Micky, gives us. Always appreciate the attention. And effort that our service guide, Micky, gives us. More

I have had both of our vehicles serviced at other dealers. I must say that Tiffany made our visits at DCH Kay Honda very pleasant from beginning to the end. It's because of her personality and kindne dealers. I must say that Tiffany made our visits at DCH Kay Honda very pleasant from beginning to the end. It's because of her personality and kindness and professionalism that we look forward to doing business with DCH Kay Honda in the near future. I must add that although I don't get to see the technician in action is showing the video and explaining things allow me to request him on my second visit the next day with my vehicle because he did an excellent job. Thank you, All. It was a pleasure to send this brief note, I highly recommend DCH Kay Honda. More

I have been getting my vehicle to service here even though I live an hour away and there are other Honda Service center near me. This is first time I experienced discrimination. Mike was the advisor. H though I live an hour away and there are other Honda Service center near me. This is first time I experienced discrimination. Mike was the advisor. He showed attitude from the time we entered. We ignored that gave the vehicle for service and as had requested earlier as confirmed asked for the loaner. He without even checking he said we do not give any loaners that’s against our policy. Which is far from true. When showed the email confirmation about loaner he made faces and gave the loaner. We completely felt that he has racists because he treated the people behind us completely different. We still ignored that. When asked will the vehicle be done today? He replied I better get my loaner back today. I was shocked at this. Yet again ignored. He calls back stating that the vehicle was ready. When checked there were messages about the critical services required for the car. He never discussed that neither he had vehicle properly inspected. I had to let him know about the as basic as wipers not working and needed to be replaced. I required manager to be called back and the staff there starts calling me that I am the Sr.Advisor and manager cannot speak. Unless compelled that I will only speak to the manager and I am recording none were agreeing to transfer. Somehow a person named Ken called he is was so defensive that he is Mike wouldn’t do that and all. Even though he offered 10% discount which most of the coupons were offering he is like i am doing a favor which is not the case as some coupons would have anyways given me. I am so appalled by this racist behavior by Mike and Defensive behavior by Ken I am certainly not coming here again. More

Hi William, I had indicated at the time of my visit that I forgot coupons for yesterday's service on my vehicle. Would it be possible to receive the discount retroactively. Please advise. Thanks I forgot coupons for yesterday's service on my vehicle. Would it be possible to receive the discount retroactively. Please advise. Thanks More

Everybody is nice at this Dealer, friendly, helpful, and polite The girl who called me the next day said that I could ask for my car to be washed. Next time I come in, which makes it even better thank you. polite The girl who called me the next day said that I could ask for my car to be washed. Next time I come in, which makes it even better thank you. More

Pleasant, organized and doesn’t take advantage of upselling. Quick service and easy to work with. upselling. Quick service and easy to work with. More