DCH Kay Honda - Service Center

Can’t give a low enough rating. . Changed a 10 month old battery without my knowledge or permission. Battery was perfectly fine. Did not perform a necessary safety update and instead . Changed a 10 month old battery without my knowledge or permission. Battery was perfectly fine. Did not perform a necessary safety update and instead recommended $9000 in work. Axel broke which is the same issue with 2013 Accords but no discount or recall. More

Tiffany is an outstanding employee. I had a service problem, and Tiffany fit me into her schedule and helped to respond to the problem. Great customer service!!@ I had a service problem, and Tiffany fit me into her schedule and helped to respond to the problem. Great customer service!!@ More

I came in for an oil change and was expecting some suggestions for repairs I wanted done. Joe did not come to inform me about the recommended repairs in the waiting room (a norm from previous service suggestions for repairs I wanted done. Joe did not come to inform me about the recommended repairs in the waiting room (a norm from previous service visits). I left with a check engine light on and no recommendations. I was aware of a muffler issue and he did not inform me ahead of time for me to consider or approve repairs until I was at the cashier’s desk. I was very disappointed with his service. This was a terrible experience from Honda. To add insult to injury I found a flat tire when I got to my car. I’m very disappointed and expected better customer relations from Honda. More

Mel listened to me and genuinely answered my question. I trusted the vibe! I will be back to follow up with my needs! He definitely prove not all sales guys are crooks! I trusted the vibe! I will be back to follow up with my needs! He definitely prove not all sales guys are crooks! More

Very organized when you drop car and walk in. They send link updating you on progress which is nice and helpful. Nice comfortable waiting area. They send link updating you on progress which is nice and helpful. Nice comfortable waiting area. More

I always enjoy going to this dealership. They’re very professional and courteous people never had an issue and I would recommend them. They’re very professional and courteous people never had an issue and I would recommend them. More

Tiffany is the best! I make sure to go and see her every time I get an oil change. I make sure to go and see her every time I get an oil change. More

The company is very organized and responsive. I always feel I am getting my money’s worth. I always feel I am getting my money’s worth. More

It was a nice experience for oil change and tire rotation thank you for the coupon thank you for the coupon More

Efficient process. I love the option to get an Uber to/from when getting a lengthy service appointment. Everyone is friendly. I love the option to get an Uber to/from when getting a lengthy service appointment. Everyone is friendly. More