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DCH Paramus Honda

Paramus, NJ

4.9
5,318 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,318 reviews

July 10, 2014

Great buying experience at DCH Honda of Paramus! Both Anwar and Wael are very professional and fair. They listened to what we have to say and worked with us to come to a great deal for our new 2014 More

by Morada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wael Yunes, Anwar Mansour
Jul 14, 2014 -

DCH Paramus Honda responded

Thank you for the great review and for taking the time out of your day to write it! We are glad to hear that Amir and Wael were able to provide you with exceptional customer service. Enjoy your new Pilot and thank you for your recommendation!

June 10, 2014

Assistance provided to deal with Honda Care extended warrant Brian, the service advisor was able to work through the lack of assistance by Honda Care extended warranties denial of coverage of a O-ring defect. B More

by asunto21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Puyen
Jun 12, 2014 -

DCH Paramus Honda responded

Thank you for your 5-star review! We appreciate your compliments of Brian, and we are thrilled to hear that he was able to show you the quality customer service that we strive for. Thank you for visiting our Service Department, and we hope you will return for any of your future car needs!

June 04, 2014

Amazing Customer Service My entire experience at this dealership was outstanding. They treated me like family, and made the whole experience stress free! Thanks John Delgado More

by Molivero26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delgado & Wael Yunes, Wael Yunes, John Delgado
Jun 06, 2014 -

DCH Paramus Honda responded

We are elated that your recent experience with DCH Paramus Honda was outstanding thanks to John Delgado and Wael Yunes! Thank you for taking the time to share your appreciation! Thank you for your business and we look forward to working with you in the future!

April 25, 2014

Horrible customer service We went to DCH after getting a very good price over the phone using the Costco program. The employee we worked with spent most of the time away from More

by andrea5729
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none of the above
May 23, 2014 -

DCH Paramus Honda responded

Dear Andrea, Thank you for your feedback. It pains me to hear of your experience and I wanted to apologize on behalf of the entire staff at DCH. We would be more than happy to accommodate your request for a different color vehicle at the price we agreed to offer you. Unfortunately the vehicle you were looking for is in extremely short supply and is nearly impossible to find. We have the largest inventory in the tri-state area and we only have two! Please allow me to make it up to you by either trying to find the vehicle for you again, or to additionally discount the price on the ones we have in stock. At the very least please accept my apology and thank you again for the feedback Jason Cohen Customer Service Manager

April 22, 2014

thanks to mr. khan It was my pleasure to buy my car from dch Honda. Mr. Khan assisted me for making my purchase. He is very patient, knowledgeable, friendly and helpful More

by kaur83p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
umir khan
Apr 24, 2014 -

DCH Paramus Honda responded

Thank you for sharing your review. We are ecstatic that you had such a positive experience at our dealership. Umair is one of our best salesmen and we are lucky to have him. Congratulations on your new Honda! We can't wait to work with you again in the future!

April 08, 2014

Do not bring your car here! I brought in my Honda fit for a recall and oil change. It cost me $1100. Yes they did call, gave me a list of work they said needed to be done. Turns More

by makarec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service manager: Chris
March 21, 2014

Excellent honest and friendly service... I will definitely recommend to my friends and family. Must pay attention a little because they will try to charge you for other staff you don't need. But if More

by jahmed80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2014 -

DCH Paramus Honda responded

We are happy to hear that you had a positive experience with us at DCH Paramus Honda. It is our goal to provide our customers with great service and a smooth car-buying process. Thank you for the recommendation!

March 18, 2014

Josh was courteous, patient and very responsive to my questions and concerns. He and his supervisor were willing to work with me on a good deal and Josh took plenty of time to show me the ropes in opera More

by lionwait
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2014 -

DCH Paramus Honda responded

Thank you so much for your positive review! We strive to provide excellent service to our customers and we appreciate your feedback. Josh Ortiz is a valued member of our team, and we are glad to hear he was able to assist you so well. Congratulations on your new car! We hope that you'll come back and work with us again in the future.

February 13, 2014

Mike was a great salesman to work with. He was not overly pushy or make me feel pressured at all. I felt like I was buying a car from a friend I could trust. If you visit this dealer, look for Mike -Mike More

by chipp404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Swalha
Feb 14, 2014 -

DCH Paramus Honda responded

Thank you for your five-star review! We're grateful for your excellent feedback. We hope that you'll keep DCH Paramus Honda in mind for any of your future automotive needs.

February 02, 2014

Mr.Kim was the first person who made us have GREAT GREAT GREAT EXPERIENCE getting an new car! because I always thought buying a car is always enjoyable but most of the time is more STRESSFUL (because findin More

by rlacodbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 03, 2014 -

DCH Paramus Honda responded

Thank you so much for taking the time to write such a positive review for us here at DCH Paramus Honda. We are so pleased to hear that Mr. Kim was able to provide you with a great shopping experience and help you enjoy the car buying process. Please don't hesitate to let us know what we can help you with in the future. We appreciate your business!

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