DCH Paramus Honda

This is a qualified "yes". I first dealt over the phone with Jason Cohen who manages the internet department. He was good: straightforward, quick to reply and competitive. I negotiated the price with him with Jason Cohen who manages the internet department. He was good: straightforward, quick to reply and competitive. I negotiated the price with him and compared with other dealerships, they were the lowest for the 2008 Accord Coupe. However, on the day I wanted to buy, he was out of the office and I spoke to Harshal Patel, who worked for Jason and assured me he could pick up on the same deal. I made an appointment to come in. When I arrived, I had to wait. Then Harshal came out to greet me and I had to wait some more. I know this is a favorite car sales tactic, but I hate it just the same. When he was ready for me and took me to his desk, verified the price and took my trade in keys. He brought back another young man, Raphael, and asked me if I would like to go with him on a test ride of my trade in. I said yes. More waiting. I went out to the show room to wait and I see Harshal dealing with another customer who came in. More waiting, then he introduces me to Ren and says Ren's going to take over from there and he'll take me out on a test ride of the new car. I said, "you just said 2 contradictory things" and asked about the test ride on the trade-in and he said he got "confused". Red flags: all this waiting, dealing with 2 customers, pushing me off on another salesman, contradictions: I got my keys and started to walk out. The sales manager came over and said he would take over the transaction from there. Ren and I went out on a test drive but not on the model I wanted to buy, and during the drive he said they didn't have it on the lot. Now I'm pissed, and I come back to the manager with this news. He assures me they have the exact model on the lot. We now sat at Ren's desk, an older man who was very conciliatory and I'm thinking "oh, this is like Law and Order, good cop/bad cop." The sales manager tries to squeeze me on the price of my trade-in: we have to negotiate that and I got a higher value. Then later Michael the Business Manager (read "aftermarket sales") comes in to try on a few of the options (small bite here). Then Eric comes in and gives me a "great deal" on financing, only its a sky high rate. Luckily, I came in pre-approved with my credit union's lower rate, and he later offered to match or better (he did, by 1/2% point). Now these guys are all friendly (except Harshal who had the taste of blood on his tongue and a shark's eye), but you have to be careful and thread through all this. Do a mountain of homework before you even think about coming in to buy otherwise, caveat emptor my friend. In the end, everything worked out, but I kept them all there till past closing time, so I got a little revenge for making me wait. More

I recently purchased a 2008 Honda Accord through the internet sales department. This dealership provided me with everything I've ever expected from one: lots of choices, excelent price, and profession internet sales department. This dealership provided me with everything I've ever expected from one: lots of choices, excelent price, and professional staff. I especially appreciated the friendly athmosphere without the needlessly aggressive sales moves used by many dealers today. The internet quote given was fair and very competitive. I'd highly recommend this dealership to anyone. More

This is the second car I have bought from this dealer and it is always a very smooth and easy transaction. They are highly recommended as they will work with your needs and accomodating to you. it is always a very smooth and easy transaction. They are highly recommended as they will work with your needs and accomodating to you. More

I want to share my positive experience thanks’ to Sam Kandous For his knowledge patients experience and always pays attention, from the start when I called DCH PARAMUS HONDA Sam Kandous was quick with th Kandous For his knowledge patients experience and always pays attention, from the start when I called DCH PARAMUS HONDA Sam Kandous was quick with the price, not at all pressured I was so thrilled with the price my friend bought the Sam van as I did the same day. Sam Kandous thank you over and over again A.B More

I needed to purchase a new car after my Nissan was totaled in an accident. Found DCH Paramus Honda through their Internet Sales Department. Went in, test drove 2 different vehicles and purchased a 2 totaled in an accident. Found DCH Paramus Honda through their Internet Sales Department. Went in, test drove 2 different vehicles and purchased a 2007 Accord. This was absolutely the smoothest, most hassle free auto purchase I have ever made. I can't recommend this dealership strongly enough, especially Renee from the Internet Dep't who was extremely helpful. I never felt pressured, all my questions were answered thoroughly and professionally and I walked away from the dealership feeling satisfied with the car and the deal we made. More

Offer was in writing exactly spelled out and well below MSRP. Car was as described, price as offered, no fooling around, professional and friendly. Our choices were respected. Generally very positive exper MSRP. Car was as described, price as offered, no fooling around, professional and friendly. Our choices were respected. Generally very positive experience. Will check first when shopping for new car. Very satisfied. More

To whom it may concern, I felt the experience of buying a new car from this dealership something to be commended. The professionalism, speed, and intergrity together with the courtesy of the staff made it a new car from this dealership something to be commended. The professionalism, speed, and intergrity together with the courtesy of the staff made it a pleasure to deal with. Especially of note I'd like for particular kudos Julio Ambert, the internet sales facilitator, and especially Harshal Patel whose diligence in going the extra mile for securing the vehicle from another dealership (in California) enabled me to have my car in a very timely manner. That and many other courtesys provided in numerous communications allowed a very positive sales experience for me in purchasing a new vehicle. Sincerely, John Careccia More

Our Sales person, Danny Bang from Paramus Honda, NJ 1) Our Sales person, Danny Bang from Paramus Honda, NJ 1) was very friendly 2) explained every detail clearly 3) followed up with all of my phone ca Our Sales person, Danny Bang from Paramus Honda, NJ 1) was very friendly 2) explained every detail clearly 3) followed up with all of my phone calls 4) helped us to close sales transaction quickly. I am very glad that my first phone call was connected to him by customer service representative and will recommend this dealer and Danny Bang to anyone who is looking to buy or lease the car. More

I just traded in an '05 minivan for an '08. Great to deal with, very responsive. Happy to refer them and use them in the future deal with, very responsive. Happy to refer them and use them in the future More

Kendly Smith the used car saleman is the sales person I dealt with from the begining, but once the sales manager got involve (Ronny G) he kind of ruined the whole process. He should be selling TV's , Furni dealt with from the begining, but once the sales manager got involve (Ronny G) he kind of ruined the whole process. He should be selling TV's , Furniture and not Honda vehicle's. He was not professional and to agressive I was turn off by his sales tactics. Again Kendly Smith was very professional and very pleasant to discuss the sale of the 2005 Honda Civic. I informed Kendly to keep the sales manager away from me. (Ronny G). More