DCH Toyota of Oxnard

Okay I am writing this to let everyone know that sometimes you have to take the time to talk to the right people. You can't allow a bad apple spoil the whole bunch as they say. I was unhappy with a sometimes you have to take the time to talk to the right people. You can't allow a bad apple spoil the whole bunch as they say. I was unhappy with a previous deal I made with DCH Toyota and yes I am very much at fault but being at fault doesn't excuse the dealership for taking advantage. Before this gets off on the wrong foot let me explain what happened to change my mind. I recieved a promotion from a nearby dealership Hyundai who said they would take my trade in blah blah. When I got there they said no way your upside down on that vehicle and would need at least 3k down. Then their finance manager suggested that I go to Toyota and have them return all the extra insurances and warranties that way I wouldn't be so upside down and it would cost me less to do a trade in. So taking that advice I went to DCH Toyota and I happened to talk to the finance manager and simply asked if he could remove my warranties and insurances to bring down the over all loan. He was puzzled why i would do this so I explained. Then he said wait this is not how we want a returning customer to feel so he had Paul Panz Specialist take me out to look at a 2012 Scion and I loved it then the finance manager worked with me on how to come up with the financing I can afford and how to get a loan even though my credit had taking a bit of a hit from the last time I was in. I have to say this was above and beyond my expectations. Thank you! More

Ron Parks made sure that I got exactly what I was looking for, down to the color and additional Package. He's a hard charger and do what it takes to ensure you walk out with a smile on your face. He was very for, down to the color and additional Package. He's a hard charger and do what it takes to ensure you walk out with a smile on your face. He was very honest and up front with me and made sure that I was comfortable with what I was buying and the price. Not once did he apply any pressure (Like the Yo-hos over on Johnson do). I'd definately recommend him to family and friends looking for a New or Used Vehicle as go back to him peraonally if I ever had the need for another vehicle. IMO, I don't think DCH truly knows thaty have a shining star her. Now they do. DCH as a whole has treated me fair and square. I bought a Honda CRV fom DCH Honda a few years ago and was impressed with them as well. That was my main reason for going to DCH Toyota. More

Al Gaines is an excellent salesperson whose strait-forward approach was appreciated. I highly recommend Al Gaines and you will be professionally assisted in getting your new Toyota.. strait-forward approach was appreciated. I highly recommend Al Gaines and you will be professionally assisted in getting your new Toyota.. More

Lee was great in every way and with a sense of humor to make it fun. We are looking forward to buying our next car through him. make it fun. We are looking forward to buying our next car through him. More

I would absolutely reccomend Lee at Toyota of oxnard. He made it a relaxing stress free experience buying a car. I got the truck that I wanted for the right price and I will definately be back when we need made it a relaxing stress free experience buying a car. I got the truck that I wanted for the right price and I will definately be back when we need to buy another car. More

Ron Parks did a great jon! He made me and my family feel at home. Made sure my kid and wife be comterable and offer drinks and snacks while we waited. Great customer service! at home. Made sure my kid and wife be comterable and offer drinks and snacks while we waited. Great customer service! More

When we recently purchased our Camry we dealt with Mr. Gains. He Wes very professional and not pushy. He helped us to get the vehicle we wanted at a very good price. He really went out of his way for us Gains. He Wes very professional and not pushy. He helped us to get the vehicle we wanted at a very good price. He really went out of his way for us and it is very much appreciated. This is the third vehicle we have purchased through DCH Toyota of Oxnard and we will continue to go though Mr. Gains for all our future purchases. More

Just bought a Scion xD. Did my research beforehand. Worked with Rea Griggers at the dealership. Rea was very professional, knowledgable and a pleasure to work with. He conducted business in a straight Worked with Rea Griggers at the dealership. Rea was very professional, knowledgable and a pleasure to work with. He conducted business in a straightforward, direct an open fashion. I would recommend the dealership, and Rea in particular, to anyone looking for a Scion or a Toyota. Great experience! More

My experience at the Toyota of Oxnard Dealership was AMAZING and I owe it all to Ron Parks! He made me feel so comfortable and was NEVER pushy like all of the other salesmen that I had dealt with at ot AMAZING and I owe it all to Ron Parks! He made me feel so comfortable and was NEVER pushy like all of the other salesmen that I had dealt with at other dealerships that day. Ron was extremely personable, welcoming, genuine and he made me laugh!! He helped me through the whole process of buying my first car and I felt really good about the experience. Everyone should buy a car from Ron; it was an excellent experience!!! More