Back

DCH Tustin Acura

Tustin, CA

3.4
392 Reviews

9 Auto Center Drive

Tustin, CA

92782

Directions

By Type

Showing 392 reviews

August 13, 2010

We are very pleased with the service and products we received from this Acura dealer. the staff was professional and knowledgeable. They were able to match us with a vehicle that was right for us and wo More

by laura hughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolosmal Safi, Steve Hahn, Wolos Safi, Steve Hahn
July 29, 2010

After working with several different salespeople via phone and e-mail, Kalolo at Tustin Acura was the only one who really took the time, and had the patience and integrity that I was looking for. I am More

by FJMoraJr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kalolo Toafa
July 09, 2010

Wi went in with my mom and as two woman we felt completely at ease. There was no pressure. Everyone we came in contact with was extremely friendly. It was a very pleasant experience. I would defini More

by adrritter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wolos Safi, Kathi Lee, Wolos Safi
Aug 05, 2010 -

DCH Tustin Acura responded

Thank you very much for your reveiw. We appreciate your business and look forward to working with you in the future. Feel free to call if you have any questions, we are always happy to assist!

July 06, 2010

The salesman called me on Thursday night and said that they were interested in accepting my offer. I said great, i can be down there just a little after 9pm. He sad that was too late and we could do it th More

by nbvc
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Abe, Abe Ahari
Jul 07, 2010 -

DCH Tustin Acura responded

I am sorry to hear about your unpleasant experience with our dealership. Due to various state laws, unfortunately, dealers are not allowed to hold an advertised car without a signed contract and decline selling it to a buyer who is in the store. On the day you decided to come in, there was another customer who came in and made the decision to buy the car on the spot through another sales person. Your sales person did immediately call you and inform you of the situation before you came down. Please accept our sincere apology for the inconvenience this has caused you, and we hope that you will give us another chance to serve you.

June 10, 2010

My husband and I had been shopping around for cars for about three years. A year before we actually purchased our new Acura, we had visited Kalolo at DCH. He was very helpful and insightful about a wide r More

by ldelrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kalolo Toafa, Steve Hahn, Steve Hahn
May 25, 2010

I just bought my first car, 2007 Acura TSX (CPO). My first impression of this dealership was that the staff was very friendly and professional. I was greeted by Omar and he provided very useful informa More

by sbkoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Abdul, Miguel Jimenez, Kathi-lee DeWinn, Miguel Jimenez, Abdul Omar
May 17, 2010

I used Edmunds.com to find a 2010 Acura TL. I sent out my request to 6 dealers. Tustin Acura responded as quick as other dealers. However, the most important thing is it gave me the best price of all. More

by cuti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Caprine
April 13, 2010

DCH Tustin Acura had a great selection of Acura TSX models. I got exactly the car I was looking for at a great price and great lease terms. Steve was very helpful and worked out a price I felt good abo More

by RonWingard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hahn, Steve Hahn
April 12, 2010

We decided to buy from Tustin because they had the best price, worked well with us and had customer satisfaction as their #1 priority. We felt we were truly treated very well by the dealership and have no More

by drzulmara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel, Jeff, Kalolo, Alex, Tom, and Kathi-Lee, Miguel Jimenez, Alex Chung
April 10, 2010

Since my old 1991 Honda Accord finally died, I really dreaded the whole car purchasing process. So much so, that I had the car purchasing agent from my Credit Union do it for me. She shortly found on-l More

by Ron Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hahn, Steve Hahn
Apr 12, 2010 -

DCH Tustin Acura responded

Thank you so much for your recommendations! We appreciate hearing that Steve did so well in meeting your needs. He has been recognized and truely appreciated your response. Please do not hasitate to contact us if you have any questions, we are alway happy to assist.

...
37
...