Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DCH Wappingers Falls Toyota
Wappingers Falls, NY
7,879 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,879 reviews
August 13, 2014
Beyond Exceptional After Sales Service! My husband and I would like to express our deepest gratitude and appreciation to Mr Leroy Porter for his outstanding and beyond after sales service t My husband and I would like to express our deepest gratitude and appreciation to Mr Leroy Porter for his outstanding and beyond after sales service today. 7 months ago we bought our first CPO Toyota from My Porter and my husband totally in love with it. Today not only Mr Porter helped us with the service issue which does not belong to his department but also successfully made us felt important personally. We will never forget your kindness and definitely will not bring our business else where. Thank you again! More
by Poh
Employees Worked With
Leroy Porter
August 08, 2014
Not a good experience I brought my 6-day old Highlander for some "we owe" items to be installed. Service advisors fought over who had to deal with me, just to tell me to g I brought my 6-day old Highlander for some "we owe" items to be installed. Service advisors fought over who had to deal with me, just to tell me to go across the street to someone else. Shuttle driver could have been polite about where I was asking to be dropped off. We had to argue about whether he would drive me or not. Getting a return shuttle was way too much of a hassle. I'm only 10 minutes away. Only 2 of the 3 accessories from the "we owe" were actually done when I came back, after being told I was done. If I was within the 3 day return policy, I would return the vehicle and get the same from another dealer. More
by brtownse
Employees Worked With
Robert was fine, it was service, Robert Schaeffer
August 08, 2014
Great Experience and no stress! I just wanted to say I was nervous to enter the dealership by myself without my husband and the second I met Mike those nerves were gone! He was very I just wanted to say I was nervous to enter the dealership by myself without my husband and the second I met Mike those nerves were gone! He was very down to earth and made the whole process much easier than I would have ever expected. This dealership is not pushy and I really like that. Everyone I met made so nice and made me feel comfortable. I highly recommend this dealership! More
by cjez
Employees Worked With
Michael Steinke
August 02, 2014
"Professionalism at its finest!" Naeem Randall made my stress-free experience purchasing my new Prius a pleasure. I was determined on buying a silver Prius and getting a good price fo Naeem Randall made my stress-free experience purchasing my new Prius a pleasure. I was determined on buying a silver Prius and getting a good price for my trade-in car. Naeem patiently worked with me on every step of the process, and he delivered!. Kudos to Naeem for his superb professionalism, and I plan to work with him when it is time to buy my next car. More
by sheshie29
Employees Worked With
Naeem Randall
August 01, 2014
A Great Team. Just want to say my experience dealing with this dealership was excellent. The personal there were friendly and always helpful. Just want to add that Just want to say my experience dealing with this dealership was excellent. The personal there were friendly and always helpful. Just want to add that Chris Heimink did an outstanding job in helping us every step of the way. Good job Chris and keep up the good work it was a pleasure working with you. To the rest of the team and people we worked with you did a super job. Robert Goldberg did an outstanding job in getting all of the paper work in order as well. So thanks to a great team of professionals. Ted Stair Jr. More
by smoke.stack.jack
July 23, 2014
Great Experience and Professional service My interaction with Michael O'Hare made the experience of purchasing not 1 yet 2 cars stress free due to his professional experience. My interaction with Michael O'Hare made the experience of purchasing not 1 yet 2 cars stress free due to his professional experience. More
by eddiebcte
Employees Worked With
July 21, 2014
All in one day! After a terrible experience with a GM car, we finally decided to buy a Toyota. After some research online, we found DCH Wappingers Falls' fantastic re After a terrible experience with a GM car, we finally decided to buy a Toyota. After some research online, we found DCH Wappingers Falls' fantastic reviews and were not disappointed. Our sales representative was extremely friendly, not pushy and very patient. We got our old car appraised, picked our new car and drove away with our new Prius, all within the same day. I can highly recommend this dealer. We will be back for our next car. More
by sabhell
July 17, 2014
Great experience buying pre-owned vehicle Our sales representative was friendly and didn't pressure us and was great with our two little boys through the whole process. Not much wiggle room on Our sales representative was friendly and didn't pressure us and was great with our two little boys through the whole process. Not much wiggle room on the price but it started out pretty competitive so we're happy. More
by spartlow
Employees Worked With
Pinkal Patel, Chris Heimink
July 17, 2014
they made it happen this crew of professionals were able to get me top dollar for my trade in and excellent deal on a pre owned vehicle even with my credit issues. This i this crew of professionals were able to get me top dollar for my trade in and excellent deal on a pre owned vehicle even with my credit issues. This is the third toyota my household has purchased from dch. It won't be the last. More
by bigdom13
Employees Worked With
Chris Heimink
July 15, 2014
Positive experience at DCH Toyota We searched online for a Prius and when we went to the dealership the exact car was actually there. The salesman showed us the car, answered all of o We searched online for a Prius and when we went to the dealership the exact car was actually there. The salesman showed us the car, answered all of our questions and took us for a test drive. This car did not fit our budget so the salesman showed us a similar car that did. We got the car we wanted for the price we wanted and the salesman was completely knowledgeable and no pressure whatsoever. More
by snyarady
Employees Worked With
Richard Schiro, Leroy Porter
