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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
6,942 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 6,942 reviews

May 01, 2024

I can not say enough great things about DCH Toyota of Wappingers Falls. A first class organization who know how to treat the customer. Michael Newsham our Sales Representative is outstanding. This is the More

by GRANTHAIT33
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Newsham in Sales....5 stars
May 01, 2024 -

DCH Wappingers Falls Toyota responded

We're thrilled to hear about your positive experience at DCH Toyota of Wappingers Falls! Thank you for your kind words about Michael Newsham and our team. Providing exceptional service and prioritizing our customers' needs is what we strive for. We appreciate your loyalty and trust in us for your car purchases. Here's to many more happy miles with your new vehicle!

May 01, 2024

In short, the dealership gave me an estimate of work needed after an inspection and an oil change and tire rotation and told me I need $7000 worth of repairs. I went to aIn short, the dealership gave me More

by SgtRandolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea who checked my truck
May 01, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

April 30, 2024

Patrick was great to work with and made the entire car buying experience a very pleasant and easy one. Would definitely recommend him and DCH to others shopping around for a new car. More

by HAYLEY.BRINKMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick McCarthy, Jaime Garcia Muniz
May 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Patrick made your car buying journey pleasant and easy. Your recommendation means a lot to us and we truly appreciate it. If you need anything else or have any questions, don't hesitate to reach out. Enjoy your new car!

April 30, 2024

Angel was very helpful and I was happy with the model of prior owned vehicle the only real issue was I was very happy with what I had but very disappointed with the frame rotting out again More

by MYOTA86
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel sales , Lauren service, Mat mechanic 👍
May 01, 2024 -

DCH Wappingers Falls Toyota responded

We're glad Angel could assist you, but we're truly sorry to hear about the issue with the frame of your prior owned vehicle. Your satisfaction and safety are our top priorities, and we understand your disappointment. Please reach out to us so we can address this matter promptly and ensure your concerns are resolved to your satisfaction. We're here to help in any way we can.

April 30, 2024

I would like to take this opportunity to express my sincere appreciation for the outstanding customer service provided by Dennis Pitcher at your dealership. From the moment I stepped foot onto the prem More

by Nmeehan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pitcher
May 01, 2024 -

DCH Wappingers Falls Toyota responded

Nicki, thank you for your heartfelt words about Dennis Pitcher's exceptional service! We're thrilled he went above and beyond to ensure your needs were met. His professionalism and dedication to customer satisfaction are commendable. We're glad he made your repair experience smooth and provided ongoing support. We'll make sure Dennis knows about your appreciation. Thank you for recommending him and our dealership—we're here for you anytime!

April 30, 2024

Josh and Ray were phenomenal salesman. The whole process was very smooth and easy. We left happy with the right car for the right price. Thank you guys! More

by Nick S
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
May 01, 2024 -

DCH Wappingers Falls Toyota responded

We're thrilled to hear that Josh and Ray provided you with a phenomenal experience! Making the car buying process smooth and easy is our goal, and we're delighted that you found the right car at the right price. Thank you for choosing us, and if you ever need anything else, Josh, Ray, and the team are here to help!

April 29, 2024

I absolutely love this dealership! They go way, way above and beyond as far as customer service is concerned. The professionalism is top notch. I will continue to buy my cars from this More

by MYRYLEIGH50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zion Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Sexton, Tom Deluca, Keith Halstead, Judy Deems, Lee Burns
Apr 30, 2024 -

DCH Wappingers Falls Toyota responded

It's truly heartwarming to hear about your exceptional experience with our dealership! We're thrilled to have exceeded your expectations with our top-notch customer service and professionalism. From Rob in service to our dedicated sales team, we're committed to providing you and your husband with outstanding care. Thank you for your glowing recommendation and loyalty – your satisfaction means everything to us!

April 28, 2024

Great to find a dealership that sticks to their advertised price. This is not a shady business. They even returned my old leased car to another dealership for me! So helpful. Highly recommended thi More

by DENNISMFM23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with us! We're thrilled to hear that you appreciated our transparent pricing and commitment to integrity. It's fantastic to know that we could assist you by returning your old leased car to another dealership. Your recommendation means a lot to us, and we're grateful for your trust. If you ever need anything else or have any questions, feel free to reach out. Thanks for choosing us!

April 27, 2024

Both the sales department and the finance department did an excellent job. This is my third purchase from DCH. excellent company More

by BDAVIS3RD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant Martinez
Apr 27, 2024 -

DCH Wappingers Falls Toyota responded

We're thrilled to have earned your loyalty! Thank you for your continued support and for choosing DCH for your car purchases. We're delighted to hear that both our sales and finance departments provided excellent service. If you ever need anything else or have questions, feel free to reach out. We appreciate your kind words!

April 27, 2024

Great service. The service advisor was excellent. First person to fully answer my question about a light coming on with the car. More

by KATHYCHAR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

DCH Wappingers Falls Toyota responded

We're glad to hear you had a great service experience! Our goal is always to provide excellent service, and we're thrilled that your service advisor could address your concerns effectively. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing us!

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