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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,356 Reviews
Call Service Center (845) 288-1303

4,356 Reviews of DCH Wappingers Falls Toyota - Service Center

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November 09, 2023

Our sales rep, Kurt, did an excellent job during the entire sales process. He was well prepared and knew his information More

by JOECHIPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience. We are thrilled to hear that Kurt was so helpful and you're pleased with everything.

November 08, 2023

Judy went above and beyond to ensure I had a great experience at DCH. She is by far one of the best customer service representatives I have encountered in quite some time. Very pleasant and profession More

by Elainechiumento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that Judy was so helpful with your needs.

November 07, 2023

Great place. Very friendly I had purchased from there 10 years ago and went back nice team More

by ICORDERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

November 07, 2023

I drive all the way from Westchester County to come to this Toyota dealer! It’s friendly, organized and very clean! Each trip home, I always think about how glad I am that I came all the way up to Dutche More

by Robinflower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience. We are thrilled to hear that our team was so helpful and you're pleased with everything!

Nov 08, 2023 -

Robinflower responded

You are welcome - -You’re the best!!!🤗

November 06, 2023

Very easy to deal with. Made the whole experience very comfortable and no issues at all. Very friendly place. More

by mvi51
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari
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Nov 07, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience. We are thrilled to hear that our team was so helpful and you're pleased with everything.

November 06, 2023

Judy was exceptional in every way! She makes car troubles enjoyable. I can’t say enough good things about her. Highly recommend going with Judy everytime More

by gieco35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Nov 07, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words for Judy.

November 05, 2023

Very efficient, polite service. I liked that they sent me a video of the inspection & explained any concerns. More

by rere2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

November 05, 2023

Everyone in customer service is very polite and helpful with any concerns that you ha e More

by JOSEPHRAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

November 03, 2023

Great would go here again for the service and prices were awesome top notch teams More

by Dgriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

November 03, 2023

I should not have to wait for 2 hours to get a oil change and inspection. Improvements is needed. More

by FAITHISFORSURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Tyler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

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