Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Thomas Hackett

Overview Reviews (931) Inventory (269)

Contact Me

View All Employees

< View All Employees

Thomas Hackett

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me

4.8

931 Reviews

Overview Reviews (931) Inventory (269)

Dealership Experience

12 yrs, 10 mos

Languages Spoken

English

4.8

931 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Thomas Hackett

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

931 Reviews of Thomas Hackett

September 18, 2026

Dealership Rating

Employee Rating

very pleasant experience - on time and Tom was great pricing upfront and as expected pricing upfront and as expected More

by PERRYPECKSLIP

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett

Sep 19, 2026 -

DCH Wappingers Falls Toyota responded

We’re glad you had such a pleasant experience! It’s great to hear Tom provided excellent service, kept everything on time, and made sure the pricing was clear and upfront. Thank you for choosing us!

September 18, 2026

Dealership Rating

Employee Rating

Everyone at DCH is dedicated to a great customer experience. No need to go anywhere else. You found your dealer experience. No need to go anywhere else. You found your dealer More

by dwinderbau

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daryl Callahan, Avi Avitan, Dylan Abell, Joshua Johns, Lauren Fusaro

Sep 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We’re glad our entire team made your experience a great one. We truly appreciate your trust and are happy to be your dealership of choice!

September 18, 2026

Dealership Rating

Employee Rating

Great service and Tom was spot on on his service advising Great team overall and a great service experience Great team overall and a great service experience More

by JOHNGRACIAS1995

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett

Sep 18, 2026 -

DCH Wappingers Falls Toyota responded

It’s great to hear Tom took such good care of you and provided helpful service advice! We’re glad the entire team made your visit a positive experience. Thank you for choosing us!

September 16, 2026

Dealership Rating

Employee Rating

Always good ? ? The staff is always geared towards helping people all the time . They always try to take care of the customer. ? The staff is always geared towards helping people all the time . They always try to take care of the customer. More

by jaybee592003

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett

Sep 17, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We’re glad our team is always willing to help and focused on taking care of our customers. We truly appreciate your continued support.

September 15, 2026

Dealership Rating

Employee Rating

Friendly and professional They worked far and beyond to solve my problem An solved in fair amount of time solve my problem An solved in fair amount of time More

by Alan Senzer

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett

Sep 16, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the kind review! We’re glad our team was friendly, professional, and able to resolve your issue in a reasonable amount of time. We truly appreciate your business!

September 12, 2026

Dealership Rating

Employee Rating

It was as always! ! Everyone was professional and kept me well informed throughout my time there. Great customer service always ! Everyone was professional and kept me well informed throughout my time there. Great customer service always More

by SOGUADI

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett

Sep 12, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave a review! We’re happy to hear our team provided professional service, kept you informed, and continued to deliver the great customer service you’ve come to expect.

September 12, 2026

Dealership Rating

Employee Rating

by SOGUADI

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett

Sep 12, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your continued support! We’re glad our team consistently provides professional service and keeps you well informed throughout your visits. We truly appreciate your kind words and look forward to seeing you again!

September 12, 2026

Dealership Rating

Employee Rating

Appointment was as scheduled with no wait. Servicing agent was friendly, respectful, and explained the work to be completed. I was in and out in just over an hour. Servicing agent was friendly, respectful, and explained the work to be completed. I was in and out in just over an hour. More

by Curtis.moss2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett

Sep 12, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave a review! We’re glad your service visit was quick and convenient. It’s great to hear your service advisor was friendly, respectful, and clearly explained the work being done. We appreciate you choosing us!

September 10, 2026

Dealership Rating

Employee Rating

Tom took the time to show me why the inspection failed. Tom is a good service advisor. Tom is a good service advisor. More

by rednitas

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett

Sep 11, 2026 -

DCH Wappingers Falls Toyota responded

We’re glad Tom took the time to explain the inspection results and help you understand why it did not pass. Thank you for recognizing his helpful and professional service!

September 10, 2026

Dealership Rating

Employee Rating

Their very courteous&accommodating &friendly &I love that they offer u coffee or tea. I like that they show me what their doing on my car they offer u coffee or tea. I like that they show me what their doing on my car More

by rikkitammy

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett

Sep 11, 2026 -

DCH Wappingers Falls Toyota responded

We’re glad you enjoyed the friendly and accommodating service from our team. Thank you for your kind words and for appreciating the time we took to show you what we were doing on your car!

Dealership Inventory (269 Vehicles)

2023 Ford Bronco | used

$37,792

2023 Ford Bronco

used

Iconic Silver Metallic exterior

Automatic

Four-wheel Drive

$37,792

View Vehicle Details

View Details

2026 Toyota Corolla | new

$29,465

2026 Toyota Corolla

new

Midnight Black Metallic exterior

Automatic

Front-wheel Drive

$29,465

View Vehicle Details

View Details

2018 Subaru Forester | used

$11,291

2018 Subaru Forester

used

Ice Silver Metallic exterior

Automatic

All-wheel Drive

$11,291

View Vehicle Details

View Details

2022 Hyundai Santa Fe | used

$21,991

2022 Hyundai Santa Fe

used

Quartz White exterior

Automatic

All-wheel Drive

$21,991

View Vehicle Details

View Details

2025 Toyota RAV4 Hybrid | used

$33,791

2025 Toyota RAV4 Hybrid

used

Midnight Black Metallic exterior

Automatic

All-wheel Drive

$33,791

View Vehicle Details

View Details

2022 Toyota 4Runner | used

$40,491

2022 Toyota 4Runner

used

Barcelona Red Metallic exterior

Automatic

Four-wheel Drive

$40,491

View Vehicle Details

View Details

View All Inventory