Thomas Hackett

This was a pleasant, easy experience The inspection video from the technician was informative and gave me a good sense of what to expect. from the technician was informative and gave me a good sense of what to expect. More

by Happy8 Verified Customer Verified Customer

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When I bought my vehicle it took a month and a half to get the vehicle because they had trouble getting the title. Brought in my Corolla because there was a recall and the wrong part was ordered and had t get the vehicle because they had trouble getting the title. Brought in my Corolla because there was a recall and the wrong part was ordered and had to reschedule. The battery for the key fob of the car I had JUST bought only a couple months prior lost power and when we took it in to get the battery changed they charged us $8. When I took in my Corolla my wife overheard one of the workers in the parts department make fun of my car More

by steventhelopez Verified Customer Verified Customer

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I had a great experience at this dealership. The staff was friendly, professional, and helpful throughout the whole process. Everything was explained clearly, and there were no surprises with pr The staff was friendly, professional, and helpful throughout the whole process. Everything was explained clearly, and there were no surprises with pricing or paperwork. The process was smooth and stress free. I would definitely recommend this dealership to others looking for a car. More

by Jenal ALNAJAR Verified Customer Verified Customer

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I like DCH Toyota because unlike most dealerships and service departments I find DCH to be honest and helpful. service departments I find DCH to be honest and helpful. More

by Tomschipsi Verified Customer Verified Customer

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Judy and all the staff at DCH Toyota always do a great job when I go there. job when I go there. More

by piccorel Verified Customer Verified Customer

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They got the job done in the time they said. Was happy with the results! Was happy with the results! More

by ANNA2124 Verified Customer Verified Customer

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Your team is always so consistent with every step in a repair process, and Tom is amazing every single time. repair process, and Tom is amazing every single time. More

by MIKEFISHON Verified Customer Verified Customer

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I’m always impressed with my annual appointment with DCH Toyota. I am a senior citizen on the strict budget and they always make it clear what needs to be done immediately and what I can wait to have done u Toyota. I am a senior citizen on the strict budget and they always make it clear what needs to be done immediately and what I can wait to have done until next year. The person at the desk (I’m sorry I didn’t get her ) was very patient and explained everything to me. Also, they took the time to push in two panels that were sticking out of the sides of my car. I thought I had to go to an auto body shop for that so I was more than thrilled. My family keeps telling me to go to less expensive places, but to me, DCH Toyota is the only place I trust. The waiting room is comfortable and I have no problem waiting 2-3 hours there. Someone always comes out periodically with an update. It would be very easy to tell me I need unnecessary work done on my car since I am a single senior citizen with no knowledge of cars, but they never have done that. I recommend DCH Toyota highly. More

by CAREPOSE Verified Customer Verified Customer

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My experience with the dealership is ok so far. I wish they would fix the thing that you use to open and close the vent. I wish they would fix the thing that you use to open and close the vent. More

by MARYOUNG67 Verified Customer Verified Customer

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The print out for inspection mechine did not work. I have to come back regarding my state inspection that passed, for attachment of window sticker I have to come back regarding my state inspection that passed, for attachment of window sticker More

by Lionel Verified Customer Verified Customer

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