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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,388 Reviews

4,388 Reviews of DCH Wappingers Falls Toyota - Service Center

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June 03, 2021

Keith was very friendly and helpful and considerate to me. Matt the valet was also very nice. Appreciate their help and everything they did for me! More

by LUVLYSUNNYBUNNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
keith
Jun 04, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience at our dealership!

June 02, 2021

Excellent job as always. The service operation works very smoothly. The facilities are first rate and well maintained and it’s always a pleasure to come there. More

by Bjornoy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

June 02, 2021

I came in to check my Multi function display for my 2009 prius. It was working most of the time (95% of the time), but after diagnostics , it never worked. I paid $177 for diagnostic. Thanks for screwing i More

by MANOJ94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dont know ..not listed above
Jun 07, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

June 02, 2021

Always a good experience - very helpful , knowledgeable and friendly people who work here! Clean waiting area - prompt service - best place to buy a Toyota in the area! More

by DPATRINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Mike Giordano
Jun 03, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership and we hope to see you again soon!

May 31, 2021

Michael O’Hara made my buying experience super easy. I got exactly what I wanted and he worked with me every step of the way. More

by CHRISTINALEBOSSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review, Christina! We're so happy to hear you had such a great experience working with Michael!

May 26, 2021

No. Senior discount. High prices for. a. Retired No. Senior discount. High prices for. a. Retired person. Justin was. very helpful and the of the team as well. Thank You William. R Conte More

by JEC44@optonline.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
May 27, 2021 -

DCH Wappingers Falls Toyota responded

William, thank you for taking the time to leave your feedback. We're happy Justin and our team could assist you and we look forward to seeing you again soon!

May 26, 2021

The service here has always been great. my wife and I are purchasing another vehicle from this dealership. With the help from Pinkal he has gone out of his way to locate a vehicle. Again very pleased with th More

by dcarollo9909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

May 24, 2021

Much better service than in Queens. After almost 1 year I had the car they didn't offer to do an oil change. Here you did it even though I had less than 3500 miles in the car. More

by sylvaineroz47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your review! It is a pleasure to hear that our team was able to assist you throughout your visit. We thank you for being our customer and look forward to seeing you soon!

May 18, 2021

I took my Highlander in for the initial 5000 mile service. It is a very simple service with only rotation of tires and checking fluid levels. Other than a slightly longer wait than expected, everyt More

by COONSIE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
May 19, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so pleased to know our staff could assist you and make your experience one to remember!

May 17, 2021

Romaine Newby always has a smile on his face, ready to help and very thorough 'Great Customer Service' I would definitely recommend this dealership to friends and family members. More

by REENAM27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Wilfrin Quezada, Mike Giordano, Romaine Newby
May 18, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It sounds like Romaine was able to assist you and make your experience one to remember!

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