DCH Wappingers Falls Toyota - Service Center

This location always provides quality customer service and is very efficient and prompt in getting back to you with the diagnoses of your vehicle. Evin Calderon is always such a pleasure to work with. and is very efficient and prompt in getting back to you with the diagnoses of your vehicle. Evin Calderon is always such a pleasure to work with. He represents Toyota Service department extremely well! More

Very friendly service. Went in to have my stock radio converted to apple carplay. They did a fine job installing it. However when I asked If someone could show me how to work it I was told to just plug m converted to apple carplay. They did a fine job installing it. However when I asked If someone could show me how to work it I was told to just plug my phone in and it’ll “just play”. I’ve realized there is more to it than simply just plugging it in. It would’ve been nice if someone accompanied me to my car and instructed me on what to do. More

Arrived at dealership for 7:30 appointment as scheduled. Drove my vehicle into reception area as directed. I sat down with service advisor Jason and was explained to in detail how my vehicle was going to be Drove my vehicle into reception area as directed. I sat down with service advisor Jason and was explained to in detail how my vehicle was going to be checked out as per factory recall. First stage of procedure was completed within a half hour and next appointment was made to complete. More

Nathaniel was very attentive and so far I am happy with the car. Nathaniel was very professional and I am please with the outcome of the car. the car. Nathaniel was very professional and I am please with the outcome of the car. More

Top Quality service , friendly, helpful, goes extra mile in customer service. Knows his duties and responsibilities. Have been a customer for several years leasing two Rav 4’s. When I have a question there in customer service. Knows his duties and responsibilities. Have been a customer for several years leasing two Rav 4’s. When I have a question there is always an answer that u can comprehend. More

Evan Calderon is OUTSTANDING! He is extremely informative, helpful and patient. He takes his time with his customers to ensure thier happiness and satisfaction throughout informative, helpful and patient. He takes his time with his customers to ensure thier happiness and satisfaction throughout More

My son had appointment for a wheel alignment, waiting while the car was being serviced only to be told after an hour that their alignment apparatus was not working although they tried to repair it. Opera while the car was being serviced only to be told after an hour that their alignment apparatus was not working although they tried to repair it. Operations manager was kind enough to offer to do the alignment free of charge due to our troubles. Appreciate this reputable service station and their willingness to make right by their customers. More

I communicated quite a bit this time with Jason and my vehicle needed major work thanks to all the potholes in the road. Jason was very informative and extremely nice to work with. My usual service re vehicle needed major work thanks to all the potholes in the road. Jason was very informative and extremely nice to work with. My usual service rep is Evin Calderon who is just phenomenal! He always greets me with enthusiasm and has such a kind-hearted way about representing Toyota. He is definitely one of the best!! More

Complimentary 12-month service on my Prius Prime was done without a hitch. Evan initiated the work, and followed up, very professional and pleasant. Couldn’t ask for better! without a hitch. Evan initiated the work, and followed up, very professional and pleasant. Couldn’t ask for better! More